Why can't I reinstall Photoshop Elements 9

I've contacted tech support about deactivating Photoshop elements 9 from an old computer and reinstalling it on a new computer. I have done everything I was told to do but I still cannot install it properly on the new computer. The old computer had Microsoft Windows XP . My new computer uses Microsoft Windows 7. Is  this the problem?

navigate to your disk can click setup.

Similar Messages

  • Why can't I install Photoshop Elements 8 on my computer?

    I currently have Windows 7 - I purchased Adobe Photoshop Elements 8 at Best Buy over a week ago and still can't install the software.  I've contacted Adobe Support more than once.  My experience has been HORRIBLE.
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    2.     I went through every single trouble shooting item I could find.  This has taken me approximately 2 days.
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    5.     Since I've downloaded the trial version, it's been working OK - but now I'm trying to enter my serial number before my trial ends and it's pulling up as an invalid serial number!
    6.     I go back to Best Buy to return this so I can just purchase the program online - they will not take it back and says I have to go through Adobe... (sigh)... here we go again.
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    Hi Rosera,
    This is bad and I am sorry to hear that you are running into these issues.
    Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
    It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
    Have you tried the steps mentioned below by Barbara?
    If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
    Regards,
    Ankush

  • Why can't I install Photoshop Elements 11

    I had Photoshop Elements 11 installed on my Laptop using Windows 8 64 bit.
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    navigate to your disk can click setup.

  • Why can't I open Photoshop Elements 12? (Urgent!)

    - I've tried everything I can think of. Opening from the source, compatibility check, re-installing, just about everything you can think of.
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    - No error messages.
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    Xjordirae you maybe facing a connection error.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the error.

  • Why can't I find Photoshop Elements 11 Photomerge under "File/New"

    When I used Photoshop VERSION 10, I would do a Photomerge by selecting "File/New".   Now that I have Photoshop VERSION 11, this option does not exist.  What happened to it?  How can I do a photomerge with this latest version of the product?  Thanks, Ron

    It's now under Enhance>Photomerge in the pse 11 editor and you'll probably want to be in the expert mode.

  • Why can't I register photoshop elements 12??????

    SN On sales receipt doesn't work and is one digit too long.  took product back to retailer and exchanged it but same issue with new copy.
    unaccptable.

    See if Barbara's post here helps:
    http://forums.adobe.com/thread/1365732

  • After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

    After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

    Jeanval have you tried a different web browser?  For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.

  • I tried to open Photoshop Elements 11. I got a message that components of the application are missing and that I needed to reinstall Photoshop Elements. I purchased the software by downloading it from Adobe so how can I reinstall it?

    I tried to open Photoshop Elements 11. I got a message that components of the application are missing and that I needed to reinstall Photoshop Elements. I purchased the software by downloading it from Adobe so how can I reinstall it?

    Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

  • I just reinstalled Photoshop Elements 12 and I can't find it!  Where to go?

    I reinstalled Photoshop Elements 12 and I can't find it I don't know what to do!

    What operating system? In windows it should be in Program files or Program Files(x86). On a mac it should be in your applications folder.

  • I bought a new laptop and tried to reinstall Photoshop elements 11. I saved the original packaging and everything inside(or so I thought). I can't find the serial number anywhere.what if anything an I do?

    I bought a new laptop and tried to reinstall Photoshop Elements 11. I saved saved the original packaging and all contents (or so I thought). I can't find the serial number anywhere. Any thoughts on what I can do?

    If you originally registered your product the serial number will be stored in your Adobe account. Click the red logo (top left on this web page) sign-in, and then click the Manage Account button. It should be possible to browse your purchase history. You are looking for a 24 digit number commencing 1o57.

  • I tried to reinstall photoshop elements on my Mac with my serial number,  because my computer crashed and I lost Elements.  Why was the  response was that I could only use the serial number once?

    Hi,
    My computer crashed.  I have a Mac OS X Yosemite.  I tried to reinstall photoshop elements 13 with the correct serial number, but got the message that I can only use the serial number o@nce.  How can I reinstall this product? !

    your serial number never expires (unless it's made public and is black-listed).
    redemption codes however, do expire.

  • I reinstalled photoshop elements 9. Now the organizer will not launch. Why not?

    I reecently reinstalled photoshop elements 9. Now the organizer will not launch.Why not?

    I am assuming you are using welcome screen to launch either Organizer and nothing is happening for you.
    Open task manager and check under process tab is there any process named elements organizer.exe is running, if so end the process and relaunch the PSE again.
    Also, Please let us know are you able to lauch Organizer/Editor from there exe's or you are facing the same issue. The paths are-
    Organizer: C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsOrganizer.exe
    -Harshit yadav

  • Trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help

    trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help

    Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
    Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac?

  • When I try to reinstall Photoshop Element 13, I get the message "cannot write file". i own the program and I don't want to subscribe to Creative Cloud. What can I do?

    When I try to reinstall Photoshop Element 13, I get the message "cannot write file". i own the program and I don't want to subscribe to Creative Cloud. What can I do?

    This has nothing to do with CC or any of that. You have insufficient user privileges to write files locally on your computer or a technical issue gets in teh way. Since you have not provided any system info or otehr details, we cannot tell you more than that.
    Mylenium

  • Where on earth can I re-download Photoshop Elements 6?

    Where on earth can I re-download Photoshop Elements 6? I have upgraded my OS to Yosemite and it tells me I must re-install it. Downloads on the Adobe site go back as far as PS Elements 7.
    I have my serial number. I don't want to buy another version. I don't want CC. I want my PS Elements 6, that I BOUGHT. Where I can I download it to reinstall?
    And why is Adobe forcing me to post this on a public forum instead of allowing me to ask them directly??

    You can't, sorry. If you bought PSE 6 on disc as the overwhelming majority of people did, you can't use a download version because back then discs and downloads had mutually incompatible serial numbers. The downloads that are available are essentially the trials and you couldn't enter a serial number into the trial back then, either.
    If you really bought a download and didn't save the installation files, I'm afraid you're stuck, because those just aren't available anywhere now, to the best of my knowledge. At one point there was an Australian site that had them, but AFAIK those are gone there, too.

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