Why can't I remove my credit card from my Apple ID account

I want iTunes to remove my credit card off of my Apple ID account now

The following gives instructions on how to change your payment method, including changing it to "None" http://support.apple.com/kb/HT1918
If it won't allow you to change it to None, the following may explain why: http://support.apple.com/kb/TS5366

Similar Messages

  • How do I remove my credit card from an apple id account that I'm locked out of?

    I had set up two step verification and through every fault of my own, i lost, misplaced, hid, and or burned the recovery key while at the same time forgetting which of the 10,000 passwords i commonly use.  No i can not guess the Pass word and no there is no way to unlock the account.  I just need to know if there is a way to remove my Credit Card that I used with the account.  I also have suspicions that my account was taken over by another party, not sure. 

    No other party can take over your account - that's the point of 2-step verification. However as you have lost both the recovery key and the password, neither can you. You are now permanently unable to access appleid.apple.com, or to access the account on any new device. However if you had set it up to remember the devices you have you may be able to remove the credit card - I'm not sure about this. Try going to the iTunes Store in iTunes; click your name in the toolbar and choose 'My Account'. Click 'Edit' next to 'Payment details' and if you can get this far you will be able to choose 'None' as your payment option. However you will not be able to make purchases.
    If you can't remove the credit card it doesn't really matter because neither you nor anyone else will ever be able to make purchases on the account again, ever.

  • HT1918 why can i not remove my credit card from itunes?

    i got a pre-paid card for my purches and now its out of money and i can not update anything on my phone ecause it keeps asking me about the payment method. i use to be able to click none on the account info but now with this new itunes there is no option and i hate this because im not getting a credit card just for one use and i dont buy things like crazy on itune store . please help me with this problem!!!!!!!!!!!!!!!!!!!!!

    Subscription cancellation means that you cancel the future recurring payment (of the subscription renewal). You will be able to use the subscription during the period that you have already purchased.  
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

  • HT1918 How do i remove a credit card from my apple ID account

    When i go to update my apps and programs on my phone it will not let me cause it says i have a credit card on file and there is a billing problem. My problem is i dont have a credit card and my daughter entered a bunch of random numbers. So now i cant update anything because i have to sign in and it wont let me do anything because of the non existing credit card is on file. Any ideas?

    You've followed the instructions on the HT1918 page that you posted from for removing credit card details ? If you don't get the 'none' option on your account then see if anything on this thread does : https://discussions.apple.com/message/19231438

  • HT1918 how can i completely remove a credit card from my account?

    how can i completely remove a credit card from my apple id?

    Hi Craig,
    Thanks for visiting Apple Support Communities.
    Using the steps from the article above (iTunes Store: Changing your payment information), you should be able to select "None" as your payment method. This will remove your credit card from your iTunes Store account (Apple ID).
    Changing your payment information using an iOS device
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
    Best Regards,
    Jeremy

  • TS2446 i removed my credit card from my apple ID and ever since then whenever i try to download a free game it says my account is disabled?

    I removed my credit card from my apple ID account, and ever since then whenever i try and download a free app it says my apple ID is disabled yet on the computer and my iphone it seems to be working fine?

    Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works on it.

  • HT201303 How can i remove my credit card from my apple id

    How can i remove my credit card from my apple id

    Here's some more detail:
    You have to do this from ITunes on your computer.  You can't do it from itunes.com.
    First start ITunes.  On the left side of the screen, go to Store and then ITunes Store.  From the Quicklinks on the right side of the screen, go to Account.  After you sign in, you will see your account and payment information.  Click on Edit next to Payment Type.  Click None, next to Visa MasterCard Amex Discover.  It will then remove your credit card from your ITunes Account.

  • How do I remove a credit card from my Apple-ID?

    How do I remove my credit card from my Apple-ID? I can't download any apps now because it says I need to update my billing information (doesn't matter if the app are free or I have to pay for it), and when I try to do that, this error message comes up: "Debit Card can not be used. Please enter valid credit card information".
    I've double checked everything and nothings wrong? Still that message comes up.
    ******* Apple.
    Please help? What can I do?

    You've followed the instructions on the HT1918 page that you posted from for removing credit card details ? If you don't get the 'none' option on your account then see if anything on this thread does : https://discussions.apple.com/message/19231438

  • HT5622 How do i remove a credit card from my apple id billing purchases?

    How do i remove a credit card from my apple id billing purchases?

    Hello Edouglas16,
    The following article details the steps to change your billing information, where you may be able to select 'none' rather than a billing method.
    You can see the payment methods that the iTunes Store accepts in the Payment Type section. If you want to remove the payment method, select None in the Payment Type section. See what to do if None isn't showing or you can't select it.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    Cheers,
    Allen

  • HT1918 How to remove my credit card from my App Store Account?

    How I remove my credit card from my Apps Store Account??
    I want to avoid unwanted purcharses from my nephew.... Someone can help me?
    I know it's possible to "upgrade" one account adding credit card, I can not find a way to remove it.

    you can't from the iPad.
    Go to iTunes on a computer, log in with your apple ID and select 'account'.
    After that , select 'payment method' and select 'none'.
    Good luck
    PS: reply if you're having trouble. You use mac or windows?
    Message was edited by: jesterwylde

  • How to remove the credit card from the Apple id?

    how to remove the credit card from the Apple id?
    plz ITS urgently

    If the option to select "None" isn't appearing when you attempt to edit your payment information, then there is likely a billing issue with your last iTunes Store purchase(iTunes didn't receive payment from your credit card company for that order). Before you can remove your credit card, you have to pay for the unpaid order. You can call your credit card company and troubleshoot the billing issue with them, or try another card, or if you live in a country that supports iTunes Gift Cards, you can redeem one of those to pay for the order. Once you have done that, you should be able to remove your credit card info as outlined in http://support.apple.com/kb/ht1918

  • HT3702 i want to remove my credit card from my apple id

    i want to remove my credit card from my apple id prevent people from purchasing it

    Click on your account name in the itunes store - go to account, and edit payment info - here you can select "none" as a payment type.

  • How do I remove my credit card from both my Itunes account and I Cloud

    How do I remove my credit card from both my Itunes account and I Cloud

    I go into my account remove the card but it wont let me save since the card number is a required field

  • How can i take off a credit card from my apple id

    How can i take off my credit card from my apple id

    go to iTunes
    open iTunes Store
    scroll down to settings>Account
    enter the password
    edit the credit card no (delete it)
    click finish

  • Why can I not remove my credit card without cancel...

    My new subscription payment has been made and delivered and I want to remove my credit card from the account.  I'm being told the only way I can do that is if I cancel my subscription.  How can I remove my card without cancelling the subscription I just paid for?

    Subscription cancellation means that you cancel the future recurring payment (of the subscription renewal). You will be able to use the subscription during the period that you have already purchased.  
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

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