Why can't I remove my passcode? it's gone grey and I can't select "turn off passcode".
it won't let me turn off my passcode, I have gone to an apple shop, and they couldnt help, it's also on clear data after 8 failed attempets, and I can't select or change that either! help!
Do you have an Exchange account setup on the iPhone?
Similar Messages
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I am trying to attend an online class, but can't get to it. i called the instructor and she told me to turn off the popup blocker. do i have one of those?
You didn't mention what web browser you are using so it's hard to say.
One quick thing you can try if you need to log into the class right now is to download a different browser. Assuming you're using Safari, some possible alternatives include Firefox by Mozilla, and Chrome by Google.
If you continue to experience problems please provide more information about the iMac, version of the Mac OS, and which browser version you are using. Most browsers have the ability to block pop-up windows. You just need to check your options. Here's what it looks like in the current version of Safari. -
Why is my iPod screen grey and unresponsive? Won't turn off too.
Why is my IPod screen grey and won't turn off using restart button?
as to why its gray, its either a glitch or something else. you need to turn it off and plug it into itunes and restore it. then sync it.
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My screen has gone grey and i can do nothing with the phone, what can I do?
The phone fell from my desk with a little help fom a hungry cat... seemed ok at first but later in the day I found the screen to be a dark grey & dead to the touch. This is clearly not good & I have no idea what I can try, any helpful suggestions would be gratefully recieved. Oh yes, I know the phone is part working as I can hear it respond to an incoming text & it rings when rung!
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
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I can not swipe and when i go into general i can not page down to refresh. I have to tap once the tap twice to open up any apps on my phone or the make calls.
Help me pleaseTap the Home button three times to disengage VoiceOver.
Turn it Off at Settings > General > Accessibility > VoiceOver -
My camera and safari disappeared. I also have a passcode that I must enter and I can't remove it. These areas are grayed-out in settings as well.apple support said probably a software problem. But I didn't want to pay the $70 so I'll try this support
For forgotton passcode
http://support.apple.com/kb/HT1212
For missing icons, these must be somewhere in some folder. if you can't find
Use Settings > General > Reset > Reset Home Screen Layout. -
Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/HT1808
This will remove the passcode. -
When I connect my iphone to itunes it ask a passcode really what is it and how can I find it?
When I connect my iphone to itunes it ask for a passcode, really what is it and how can I find it?
Ok follow the instructions here
http://support.apple.com/kb/HT1212
follow the never synced with iTunes option and it will set up as new -
How can i turn off passcode when the option is greyed out
how can i turn off passcode in iPhone 4S when the option is greyed out?
You can't. Do you have an Exchange account on the phone? If so, the ability to disable the passcode can be restricted by a profile installed when setting up the Exchange account.
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HT4113 Can not turn off passcode lock
I can not turn off passcode lock. I see it and it is grayed out. I can change the password, etc. but I can not turn it off I plugged the phone into a friends computer a few days ago to charge it. Does that have something to do with it?
There is an exchange account on the device and the Admins of that account require a passcode lock on the device.
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HT1212 I forgot my passcode on my ipad mini and i can't access itunes.
I forgot my passcode on my ipad mini and i can't access itunes.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Can someone at least give an explanation why the phone suddenly goes dead ?I've experience it and the only way to turn it on is to do a hard reset.Is it a software design.technical explanation please.Thanks
Make sure the battery is charged.
If it's not a battery issue, restore your iPhone.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
why are 2 of my Numbers documents not loading from icloud They appear in faded grey and I can't open them ? How do I recover them ?
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Why are some of the songs in my music grey and I can't click on them
Idownloaded songs on my computer, then synced them to my iPod. After I thought they downloaded, I checked my music and some of the songs were grey and I can't click on them anyone have any solutions?
Aec, I'm have the same issue as well with mine. I deleted some music a few week back to give room for sum pics and movies and now that i want to restore them from off my itunes only 1 or 2 songs are actually able to play and the rest out of the albums are greyed out and non responsive. Have never had an issue like this b-4. Anyone have any insight or some problems? Thanks in advance.
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ello when i try to down load itunes if says "This installation package can not be opened. Verify that the package exist and that can access it. or contact provider" what do i do LOST
Hi MrJavonte15,
If you are having issues installing iTunes on your Windows machine, you may want to take a look at the following article:
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
If you have previously installed iTunes and continue to have issues, you may want to remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Cheers,
- Brenden
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