Why can't  I render or export media all of a sudden in Premier Pro CS5?

I just had my computer serviced and now when I try to export media in Premier Pro CS5 I get an error "encoding failed: unk
nown error" and I cannot render either.  There are other problems with my other Adobe programs too such as in Encore when I try to build my DVD I get the "unable to transcode" error.  It almost seems like they somehow deleted some of my Adobe components. Everything worked fine before I took the computer in, I was just running out of space on my hard drive. Can I just re-install the entire CS5, or is that even neccessary?  I am using Windows Vista Ultimate Service Pack 2 with and Intel Quad Core processor w/ 8GB ram and a 64bit operating system.
Thanks for your help!!!

I was just running out of space on my hard drive.
And the servicing included a new one, tranjsferring the install via a system image? This is bound to cause problems, since the drive mapping won't match. Not just with Adobe products, but also otehr programs and Windows itself. Indeed a clean reinstall of everything is strongly advisable... In your case it has definitely bombed out the licensing info, hence you are unable to use anything related to MPEG or other formats that use CoDecs tied in with the activation...
Mylenium

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