Why can't I restore my iPhone 4 with error 28?

My iPhone 4 wouldn't turn on for 3 days, so eventually I plugged it into iTunes - it said the phone was in recovery and that I needed to restore it. After doing this, it gave me the eror code 28 and I have tried everything to restore it?!

See here http://support.apple.com/kb/TS3694#error28
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

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