Why can't I restore my ipod touch?

My ipod is still on the screen that shows the ipod needs to connect toitunes when i connect it to restore it won't connect to itunes

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

Why can't i restore my ipod touch 4th generation

why can't i restore my ipod touch 4th generation

Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software

Why can't I restore my ipod touch version 2? Error 1604?

How can I restore my Ipod Touch, version 2, ios 4.2.1? I tried to do an original restore from ITunes. It erased all of my files. The Ipod now sits there with a screen suggesting to plug it into ITunes. It is plugged in! Itunes doesn't even recognize it as a "device".
I was able to repeat the process several times, by unplugging it, re-starting ITunes, and re-running the original restore.
I got the following message, "The Ipod could not be restored. An unknown error occurred (1604)." I went to the "More Information" section, but none of the suggestions applied to me.
In this condition it is totally unusable!

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Why can't I restore my Ipod touch 4G?

I've never had this problem for over a year. Now, it becomes worst, can't sync, put music, movie, picture anymore. So I tried to restore it and update it, but it wont let me.
Please help

Dear Philly_Phan.....maybe he's had the same problem as me....three months of a 4g i-Touch 64gb, everything nice, along comes iOS5, Apple tells us to update...then managing to download from an external source by holding down the shift key (nice folks on theese Apple Communities really trying to help) from there to Error 13019, and doing something in the "hosts" of my computer, then coming up with Error 3194, solved by going to jeiboy.com (more help from nice Coomunity Member) then going to firmwareumbrella.com (downloading tiny umbrella) then coming up with Error 1604, then being advised by another nice person in this Apple Community to go to hotfile.com and put my device into DFU mode.....at which point I realised this product is inherently faulty and gave up......surely when you buy an iPod Apple cannot assume that it is your idea of fun to spend hours and hours in front of a comuter screen looking for solutions to the problems their shoddy workmanship/software has created? I'm giving up on these useless things.........and I am sure it is not just because I am impatient, the onus on the purchaser to fix their own problems is just too great. Unfortunately I don't live or work in a country that has Apple Shops or "Genius Bars", and Apple doesn't even recognise the countries I live and work in on their drop downs even if I wanted to pay for advice....which I don't htink I should do for a product that cost usd 800 and is only about 6 months old.
Good luck to the Phillies, but I can no longer call myself an Apple_Phan.....this product has just given me too many headaches, and the p[roduct support is as good as non-existent from the folks making all the profit..... or have I missed osmething? Is th eIPod Touch only for computer geeks with broadband and no social life?
Cheers and Enjoy!
Nick

Why can I not restore my iPod touch?

I updated my iPod and now it won't turn on and it says to connect it to iTunes. I connected it to iTunes and it says that I must restore it because the iPod is in recovery mode. When I try to restore it, I get a message that says "iPod cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable" I've tried all of the troubleshooting options like updating iTunes and windows but nothing works.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

Why can't I update my ipod touch to the iOS 4.3?

Why can't I update my ipod touch to the iOS 4.3?
I try to update my ipod touch 4th gen. to the new iOS 4.3 software and the thing loads and after the 7-8 minutes or so, when it says "processing file" a pop up says that the network connection has timed out, and to check my network settings. I've tried several different times and get the same result. My wi-fi is working with all three bars and my computer is also connected to the internet. I've tried restoring it but it says I have to get the new software and then I get the same result( this time ipod not restored).... What's going on with my ipod? Anyone help?

I AM NOT RESPONSIBLE IF ANYTHING GOES WRONG. THIS IS AT YOUR OWN RISK.
Hi,
Have you tried to see if you have the newest version of iTunes? Also, it may help if you try the following steps.
Download iOS from a third-party website (i reccomend http://whited00r.com/) (as this is a full operating system, it is a big download and may take time on a slow internet connection)
Unzip the file.
After unzipping, you should now have a .ipsw file.
Open iTunes
Connect your device and make sure you take a back-up of it first (if you don't all your data will be erased)
Now, while pressing the Restore button, hold down the Alt key (for Mac) or the Shift key (for Windows).
You should now have a window open asking you to choose a file.
Choose the file you just downloaded from whited00r.com
Press OK
It should start replacing your current OS to the new one.
When this finishes, your device will restart
Click restore from (whatever your old device was called)
It will put back all your apps and information
I AM NOT RESPONSIBLE IF ANYTHING GOES WRONG. THIS IS AT YOUR OWN RISK.

HT201210 Why can't I restore my ipod

I can't restore my ipod touch. Why can't I connect to server

Have you looked here
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Why can't I see my iPod Touch in iTunes

I've carefully followed the trouble shooting guide, re-installed iTunes, restarted the computer and yet the iPod is not being recognized by iTunes, hence I could not add apps and sync them to my iTouch 4th Gen. What else should I do?

No, they use different cables. I have the iPhone 5 which uses the lightning cable and the iPod Touch 4th Gen which uses the 30 pin connector. But I don't think the cable might be the issue since the iPod charges when I insert the cable through the USB port.
I've carefully followed the instructions on the "additional information" page but could not find this
Locate the file "com.apple.usbmuxd.plist~orig and drag it to the trash. Still I went through the process till the end, restarted the MBP and re-installed iTunes but the device can't still be recognized by iTunes.
I've tried resetting/restoring the device, but got stuck on that part where an arrow and the cable with the word iTunes was displayed on the iPods screen because I could not go any further since it still did not appear in iTunes. Therefore there was no way for me to click the restore button to reset the device.
The only other option for me is to try it on another computer, maybe try it on my office desktop. I hope it somehow resolves the problem. I will make an update of my progress when it happens.

Why Can't I put my Ipod Touch 2nd generation into recovery mode?

I have an ipod touch 2nd generation. I set a passcode on the ipod and then i forgot it. i tried everything and nothing worked and eventually it got locked fully and says "connect to itunes" on it. This is a problem because i no longer have the computer that i last synced to. i have a new laptop now and i threw away the old one.
I know how to fix it. I just have to put it into recovery mode and then restore it.
For some reason, i can't put it into recovery mode. I tried all different methods.
these are the ones i tried:
https://support.apple.com/kb/HT1212?viewlocale=en_US&cid=acs::itunes_help
http://www.youtube.com/watch?v=rm2D7-PCTaw
i tried a couple more but i lost the links of them.
when i try to do the part of recovery mode where you have to start up the ipod. it doesn't go into recovery mode. it just starts up and pops up on itunes saying i have to unlock the ipod in order for the device to connect to Itunes!
Please help!

Nevermind! after countless tries, i was able to get it into recovery mode!

Why can't I access my iPod touches pictures in my iTunes?

I know I cannot erase pictures from my iPod Touch on my iPod but when connect it to my PC and open iTunes, it doesn't give me the link to open the photos file. How can i fix this?

Photos on the iPod are stored just like a digital camera would be, and can be managed in all the same ways, including through the file explorer in windows.
This article will walk you through the steps to import your photos, depending on your particular operating system:
iOS: Improve backup and restore times by importing Camera Roll or Saved Photos
http://support.apple.com/kb/HT3603
Seth

Why can't I get my iPod touch to connect with my wifi?

I am unable to get my iPod touch to connect to my wifi even though I've verified the password is correct. Can anyone help?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why can't I update my iPod touch (4th gen) to 5.0.1?

So I have an iPod touch 4th gen previously jailbroken (if that matters) but now restored becouse i wanted to upgrade to iOS 5.0.1. But everytime i try i get "error -43". So I've been googling and stuff like that to find out what it is and what it means but I can't find any match on it. So i don't know if it's wrong with itunes or the iPod so I really don't know what to do.. Anyone who know how I could fix this? Please help.

Temporarily disable or turn off all security software, such as firewall, anti-virus, anti-spam etc.. And try the download again.
Stedman

Why can't I backup my iPod Touch?

In September, I was syncing my iPod Touch 2nd Gen with iTunes. After syncing it, a dialog box popped up saying that the backup could not be saved or the session could not be started. Then I tried to sync again but the same message appeared.
A couple weeks later, I synced my iPod Touch. Well, to be honest, it didn't even sync because iTunes said that it was starting to sync for more than an hour. So I ejected the iPod and restarted iTunes. After restarting it, everything worked out to be fine, except the backing up process.
So I then searched on Google for solutions to this problem (all of the methods I have taken are listed below), and it kinda worked. iTunes did start to backup but the progress bar was not moving at all, even after an hour so I gave up.
Every time I backup, I go to the back up folder to see if it's making any progress. It does back up, but only for a minute or so. As soon as I start syncing it, it starts to back up but then nothing else gets modified or created after 5 minutes of waiting.
Note: I don't want to restore my iPod because I don't have any back up to restore it from and I don't want to lose anything that is on there.
What I have done:
-Deleted the backup via iTunes > Preferences > Devices
-Manually deleted the backup folder in AppData > Roaming > Apple Computer > MobileSync
-Rebooted computer
-Reset Warnings on iTunes

What happens when you try? Error messages? Apple says you can:
Backup overview
iCloud automatically backs up the most important data on your iOS 5 device. Once you have enabled Backup on your iPhone, iPad, or iPod touch in Settings > iCloud > Backup & Storage, it will run on a daily basis as long as your device:
is connected to Internet over Wi-Fi
is connected to a power source
has the screen locked
You can also back up manually whenever your device is connected to Internet over Wi-Fi by choosing Back Up Nowfrom Settings > iCloud > Storage & Backup.
Above from:
http://support.apple.com/kb/HT4859

Why can't I download Free iPod Touch Apps from Apps Store w/Shopping Cart?

I have an 8GB iPod Touch (original model) with the current 2.1 software. I also have iTunes v. 8.0. The behavior I am seeing started about 3 weeks ago and continues with these updates - it was not like this when I first downloaded the 2.0 software and began installing Apps.
I prefer to manage my iPod Touch applications in iTunes. I have my iTunes account set up for a Shopping Cart, not 1-Click Buy. This is because for Music, I prefer to add songs I will want to my shopping cart, then buy them when I want to.
When iTunes 7.7 first came out with v2.0 software, even though I have a Shopping Cart for my iTunes, I could "buy" a Free App just by clicking on it, and it would be automatically downloaded and added to my Applications folder on iTunes. Then, when I synced with my iPod Touch, it would install the app on my iPod Touch. This was true for either new Apps or upgrades to existing Apps.
For the last few weeks, every time I try to update even an existing App for my iPod Touch, if I do it through the iTunes store, I get the following message:
"Applications cannot be purchased with Shopping Cart.
Your preferences are currently set to buy using Shopping Cart. Application purchases cannot be placed in Shopping Cart: they must be purchase by 1-Click. Select Buy if you'd like to purchase [NAME OF APPLICATION} by using 1-Click and your credit card will be charged immediately."
The [NAME OF APPLICATION] is filled in with whatever application I am dealing with at that time.
Why is it that even with a Free application, and an update for it at that, it will not let me obtain it with iTunes if I have a Shopping Cart? So far, I have solved the problem by doing all of my Applications management on my iPod Touch. I use the iTunes Store on my iPod Touch to search for and download the application. Then, when I sync, it places it in my Applications folder on iTunes on my PC.
This is very strange behavior for iTunes. Why would it want to charge my credit card for a Free Application?
Many thanks.
Joe

Hi Steve,
Thanks for your reply. I do have a valid Credit Card on the account. In addition, I also have about a $5 credit from an iTunes gift card in my iTunes account.
In any event, I'm actually NOT purchasing anything. All I'm trying to do is download a FREE App for my iPod Touch. It simply won't let me do it.
This is extremely frustrating.
Best regards.
Joe

Why can't I get the iPod Touch in color with 16 GB?

Hi! Happy Thanksgiving. So I really want to get the iPod touch 5th Generation for christmas/birthday (they're pretty close to eachother) however the one I want, which is the pink one, is about 70 $ more than the black one. After searching around for a little bit, I discovered that it's because the colored iPods have 32 GB as the lowest option, while the back one has 16 GB as the lowest. I would be perfectly happy with 16 GB considering the price reduction, but I really only want it in the color. So, why IS it that the colors don't come in a lower option on GB? Thanks!
PS. If anyone finds any great Black Friday/Cyber Monday deals on the iPod Touch 5th Generation (colors) please leave an answer for that also! Thanks so much! x

Bella.B wrote:
So basically... Apple just made that weird random rule..?
It is not a rule. it is the decision that they made when producing the product.
They simply chose not to make the 16GB in other colors.

Why can't I restore my ipod touch?

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