Why can't I run Microsoft office on OSX 10.10

I have OSX 10.10 and it will not allow me to run microsoft office 2011.  What is wrong?

What happens when yo try to run it?
Have you repaired the startup disk via Dis Utilities?
If you purchased a digital copy you should have the verification code or equal and thus be able to redownload it.
If you lost the disk then contact Microsoft
You can also post in the Microsoft communities
http://answers.microsoft.com/en-us/mac?auth=1

Similar Messages

  • Why Can't I Get Microsoft Office 2008 For Mac to Work On My iMac Running 10.8?

    I have two Macs; an early 2009 iMac and a late 2009 MacBook.  I upgraded both to OS X 10.8 this week.  The MacBook runs Microsoft Office apps without any problem.  The iMac, however, would give me errors whenever I would try to open any Office app.  I removed Office from my iMac and attempted to reinstall. But what I got was an error message that said "The operation coudn't be completed. (com.apple.installer.pagecontroller error -1.)  Couldn't open "Office Installer.mpkg"."  Why is my MacBook running Office just fine and the iMac having all sorts of trouble?  What can I do to get Office reinstalled on the iMac?

    Here are the error logs generated by both the Microsoft software, and the one generated by the iMac.  I don't know how to interpret it, but perhaps someone can look at it and see the problem right away...
    (ERROR REPORT GENERATED BY THE MICROSOFT SOFTWARE)
    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2012-08-04 22:05:00 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 12.3.3.120411
    Crashed Module Name: unknown
    Crashed Module Version: unknown
    Crashed Module Offset: unknown
    Blame Module Name: unknown
    Blame Module Version: unknown
    Blame Module Offset: unknown
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Thread 0:
    #  1  0x07206b06 in  ( + 0x00000000)
    #  2  0x07129642 in  ( + 0x00000000)
    #  3  0x07128f27 in  ( + 0x00000000)
    #  4  0x07125201 in  ( + 0x00000000)
    #  5  0x016634ef in  ( + 0x00000000)
    #  6  0x01663a8d in  ( + 0x00000000)
    #  7  0x01663e56 in  ( + 0x00000000)
    #  8  0x01664384 in  ( + 0x00000000)
    #  9  0x016643fa in  ( + 0x00000000)
    # 10  0x01664434 in  ( + 0x00000000)
    # 11  0x00681667 in  ( + 0x00000000)
    # 12  0x00af1d7a in  ( + 0x00000000)
    # 13  0x00afa6db in  ( + 0x00000000)
    # 14  0x025f2e4c in  ( + 0x00000000)
    # 15  0x00adfd50 in  ( + 0x00000000)
    # 16  0x00002182 in  ( + 0x00000000)
    # 17  0x000020a9 in  ( + 0x00000000)
    X86 Thread State:
    eax: 0x000c018c  ebx: 0x00000000  ecx: 0xbfffe99c  edx:0x07206b06
    edi: 0x07173db8  esi: 0x07173db8  ebp: 0xbfffe9b8  esp:0xbfffe99c
      ss: 0x00000023  eip: 0x07206b06   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00000286
    Thread 1:
    #  1  0x072079ae in  ( + 0x00000000)
    #  2  0x070527fd in  ( + 0x00000000)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0xb0102700  ecx: 0xb01025ac  edx:0x072079ae
    edi: 0x00000000  esi: 0x070528f5  ebp: 0xb0102718  esp:0xb01025ac
      ss: 0x00000023  eip: 0x072079ae   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 2:
    #  1  0x072048e6 in  ( + 0x00000000)
    #  2  0x071526ce in  ( + 0x00000000)
    #  3  0x01e4bd7d in  ( + 0x00000000)
    #  4  0x01e4b3e5 in  ( + 0x00000000)
    #  5  0x01e4b46c in  ( + 0x00000000)
    #  6  0x01e4bf25 in  ( + 0x00000000)
    #  7  0x070c1557 in  ( + 0x00000000)
    #  8  0x070abcee in  ( + 0x00000000)
    X86 Thread State:
    eax: 0xffffffa6  ebx: 0x00000000  ecx: 0xb0288a9c  edx:0x072048e6
    edi: 0x00000014  esi: 0x75e1f6c1  ebp: 0xb0288ae8  esp:0xb0288a9c
      ss: 0x00000023  eip: 0x072048e6   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Loaded modules:
    Operating System Information
    Operating System: Mac OS X 10.8 (Build 12A269)
    CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
    gestaltPhysicalRAMSize err = 0, result = 2047 MB
    gestaltSystemVersion err = 0, result = 0x1080
    Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680
    Microsoft Application Information:
    Error Reporting UUID: AE830338-F1FE-4B5D-8F91-C46927E3C876
    Time from launch: 0 hours, 0 minutes, 34 seconds
    Total errors on this client: 10
    (ERROR REPORT THE MAC CREATED)
    Process:         Microsoft Error Reporting [300]
    Path:            /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    Identifier:      com.microsoft.error_reporting
    Version:         2.2.0 (2.2.0)
    Build Info:      Unknown-80409~0
    Code Type:       X86 (Native)
    Parent Process:  ??? [1]
    User ID:         501
    Date/Time:       2012-08-04 17:59:22.725 -0400
    OS Version:      Mac OS X 10.8 (12A269)
    Report Version:  10
    Interval Since Last Report:          48744 sec
    Crashes Since Last Report:           24
    Per-App Interval Since Last Report:  2254 sec
    Per-App Crashes Since Last Report:   6
    Anonymous UUID:                      463F1D8A-75A6-4480-BF05-004AF60D1FD6
    Crashed Thread:  2
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
        __TEXT                 0000000000001000-0000000000063000 [  392K] r-x/rwx SM=COW  /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.microsoft.error_reporting           0x0000e74d 0x1000 + 55117
    1   com.microsoft.error_reporting           0x0000ea64 0x1000 + 55908
    2   com.microsoft.error_reporting           0x0000ebf3 0x1000 + 56307
    3   com.microsoft.error_reporting           0x0000fa8a 0x1000 + 60042
    4   com.microsoft.error_reporting           0x000053ff 0x1000 + 17407
    5   com.microsoft.error_reporting           0x00004d83 0x1000 + 15747
    6   com.microsoft.error_reporting           0x00003c19 0x1000 + 11289
    7   com.apple.Foundation                    0x00476d92 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
    8   com.apple.CoreFoundation                0x00187481 ___CFXNotificationPost_block_invoke_0 + 257
    9   com.apple.CoreFoundation                0x000d2b5a _CFXNotificationPost + 2794
    10  com.apple.Foundation                    0x0045f8c8 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    11  com.apple.AppKit                        0x00dea0ce -[NSApplication _postDidFinishNotification] + 367
    12  com.apple.AppKit                        0x00de9d88 -[NSApplication _sendFinishLaunchingNotification] + 249
    13  com.apple.AppKit                        0x00de6cef -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 751
    14  com.apple.AppKit                        0x00de6804 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
    15  libobjc.A.dylib                         0x0336f628 -[NSObject performSelector:withObject:withObject:] + 77
    16  com.apple.Foundation                    0x0047a37a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
    17  com.apple.Foundation                    0x00479ed1 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
    18  com.apple.Foundation                    0x00479cce _NSAppleEventManagerGenericHandler + 173
    19  com.apple.AE                            0x045c15b3 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
    20  com.apple.AE                            0x04597dde dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
    21  com.apple.AE                            0x04597c9d aeProcessAppleEvent + 318
    22  com.apple.HIToolbox                     0x025c9394 AEProcessAppleEvent + 100
    23  com.apple.AppKit                        0x00de2dfd _DPSNextEvent + 1655
    24  com.apple.AppKit                        0x00de228c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    25  com.apple.AppKit                        0x00dd86dc -[NSApplication run] + 855
    26  com.apple.AppKit                        0x00d7b8e6 NSApplicationMain + 1053
    27  com.microsoft.error_reporting           0x00002ce4 0x1000 + 7396
    28  com.microsoft.error_reporting           0x0000234a 0x1000 + 4938
    29  com.microsoft.error_reporting           0x00002271 0x1000 + 4721
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x03d339ae kevent + 10
    1   libdispatch.dylib                       0x03b7ecc5 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib                       0x03b7e7fd _dispatch_mgr_thread + 53
    Thread 2 Crashed:
    Thread 2 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x00000000  ecx: 0x00000000  edx: 0x03d307d2
      edi: 0x00000000  esi: 0x00000000  ebp: 0x00000000  esp: 0xb0288e70
       ss: 0x00000023  efl: 0x00010286  eip: 0x00000000   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU: 0
    Binary Images:
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       0x7b000 -    0x7bfff  com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
       0x7e000 -    0x7efff  com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
       0x81000 -    0x81fff  com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
       0x8a000 -   0x271ffb  com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
      0x39e000 -   0x3ecffb  com.apple.SystemConfiguration (1.12 - 1.12) <F3C87D17-D5F3-39D3-B6F1-1DF3DBECCBDE> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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    0x6f3b000 -  0x6f3dfff  com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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    0x752b000 -  0x7558ffb  com.apple.CoreServicesInternal (153 - 153) <DB105788-CCF5-3678-88C5-65A7267DC581> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
    0x75bc000 -  0x75c9ffb  com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x75da000 -  0x75e4fff  libCSync.A.dylib (322) <CD2707A0-48EB-30C5-8431-460663D44A91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x64b00000 - 0x64b06fff  com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x8fef1000 - 0x8ff23e57  dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
    0xfa100000 - 0xfa166fff  com.apple.print.framework.PrintCore (8.0 - 387) <84DFC4F0-3186-3C59-9EBD-9EF2C3561A43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 319
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=105.1M resident=63.3M(60%) swapped_out_or_unallocated=41.8M(40%)
    Writable regions: Total=51.3M written=3272K(6%) resident=6140K(12%) swapped_out=0K(0%) unallocated=45.3M(88%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG shared images                     96K
    CoreServices                       1092K
    MALLOC                             21.7M
    MALLOC guard page                    48K
    Mach message                          4K
    Memory tag=242                       12K
    Stack                              65.0M
    VM_ALLOCATE                        16.0M
    __DATA                             5236K
    __IMAGE                             528K
    __IMPORT                              8K
    __LINKEDIT                         21.8M
    __OBJC                             1644K
    __PAGEZERO                            4K
    __TEXT                             83.3M
    __UNICODE                           544K
    mapped file                        28.0M
    shared memory                       308K
    ===========                      =======
    TOTAL                             245.2M
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.44f0
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.20)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HDT721032SLA380, 320.07 GB
    Serial ATA Device: HL-DT-ST DVDRW  GA11N
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0x24300000 / 2
    USB Device: My Passport 071A, 0x1058  (Western Digital Technologies, Inc.), 0x071a, 0x24340000 / 5
    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x24330000 / 4
    USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x24332000 / 6
    USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x06200000 / 3
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 6
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

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    Katherine Xiong
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    First, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop).  Use this to help you do this: http://support.apple.com/kb/PH3606
    Next, on both of your devices, go to Settings > iCloud and turn on contacts and select Merge. Then turn off contacts and select 'Delete form my [device]' when prompted.
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    You iPhone, iPad and iCloud.com should not be empty for contacts.
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    Next, go back to iCloud.com and import your contacts (those exported .vcards).  You can either drag and drop them into the empty contacts list in your web browser, or you can use the gear icon to import.
    You cleaned up contacts should import correctly into iCloud.com and sync to both of your devices.
    Good luck.

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    http://support.apple.com/kb/HT1926
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