Why can't I scroll using the scroll wheel

Today (01/31) I installed my new computer (HP h9-1180 Phoenix). I'm connected to a home network with two computers (#1 new, #2 old, and laptop).
For some reason, no matter what mouse I use, I'm unable to scroll using the scroll wheel. If I want to scroll down a page, I have to use the scroll bar in the right margin.
Is this a problem with this model computer or is there a file missing somewhere?
Can anyone point me in the right direction?
Thank you.

what mouse are you using mostly and what part of the screen or app that you are on to use it ?
and what OS are you using
Please provide Kudos to whom has provided answers or
good points or advice..
Aslo if the questions or issues solved please check it
"Accepted"
Thanks and you are welcome _____ Rick

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