Why can't i see a movie i bought, when the audio works?

I've downloaded a movie, but when it plays, i can only hear the audio, i can't see the movie...anyone know how to fix this?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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OK i will explain my whol situation.
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