Why can't I see airport extreme or express on computer

Why won't airport extreme (part of a time capsule) respind when I turn it on after being off for a few days? Airport express too.

OS X Lion comes with the AirPort Utility already installed. There shouldn't be a reason why you would want to install it from the CD. You can also download the latest version directly from Apple here.

Similar Messages

  • Why can't I locate airport extreme, WiFi HP 7520 all-in-one, and WD MyBook Live (ethernet cable to airport).

    I installed OS X Mavericks two days ago.  My computer will not access Airport Extreme.  I downloaded printer software for Mavericks for HP 7520 a wireless machine.  The HP 7520 can find Airport but my computer can find neither.  (A direct USB hookup does work, however.)  For Time Machine backups I am using WD MyBook Live 3T.  The HP and WD are share with my wife who uses a MacBook Pro, is running OSX 10.6.8, and is having no issues.  Software seems to be up to date in both machines.  These things seem to point to the Airport Extreme being the problem.  How can it be fixed?

    Hello aeioux,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628?viewlocale=en_US
    About Wireless Diagnostics
    http://support.apple.com/kb/HT5606
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    Best of luck,
    Mario

  • Why can't I see my Apple TV in the Airport Utility?

    Why can't I see my Apple TVs in the Airport Utility?

    An AirPort Utility is not intended to configure an Apple TV, so there's no reason for it to discover one.
    Use the Apple TV remote to configure it.

  • I can't see hard drive attached to Airport extreme from Windows XP computer

    I have a Windows XP computer on my network. I can no longer see the network hard drive attached to Airport Extreme from the XP computer. I can see it with all the MACs on my network and all the Windows 7 computers. I can connect to the internet with the Windows XP computer. I previously had no problem seeing the network hard drive attached to the airport extreme from the XP computer and one day it just disappeared. I have deleted and reinstalled Bonjour, not just Bonjour print services. I can print to a network printer that is not attached to the Airport Extreme. Help!

    Well, I'm stumped. I spent an hour on the phone with Apple support-- they ran through the scenarios I had already been through, and they came up with nothing useful. I ended up taking a second 160gb HD that was formatted NTFS, and formatted if for HFS+. This drive was visible through Finder. I took the same drive, formatted it for FAT32 and, surprise, surprise, NOTHING VISIBLE.
    The "just works" philosophy is OK, but it's bunk when it comes to network drive support. I'm doubting the wisdom of this purchase now.
    $2500 for a computer that can't connect to a network drive that can be seen by an $500 Dell laptop?
    The issue simply seems to be this: put a FAT32 drive on another box, and it can be shared by Macs and Windows boxes.
    Put that same FAT32 box on an AirPort Express, and my Mac is BLIND. It can't see the drive.

  • Airport Utility does not see Airport Extreme Base Station

    Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

    Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
    Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
    Any help would be greatly appreciated.

  • Silly question, maybe. I want to change from Verizon DSL to cable, but cable company doesn't supply router.  can I use my Airport Extreme as wireless router?

    We currently have the following wireless home-network configuration, powered by Verizon DSL. 
    2 macbook pro’s
    1 emachine
    HP PhotoSmart 6122 all-in-one printer
    Apple TV
    Apple Airport Extreme Base Port A 1408
    Westell 7500 router
    Thinking I’d get wider wireless coverage throughout my 2 bedroom home, I purchased the Airport Extreme. It is connected to the router via its sole usb port.  The result was only a tiny increase in speed, and no increase in coverage, so I don’t know why I have it.
    We now want to change from DSL to cable, thus ditching Verizon.  Our new cable provider supplies the cable box, but no router for wireless networking. 
    Here are my questions.
    Can I use the Airport Extreme (AE) as a wireless router? 
    If so, how should I hook it up?  Should the usb cable go from the AE to the cable box, and all the other devices connect wirelessly?
    If not, how should I be using the AE to some advantage?  What can I get out of the investment?
    Thank you very much for your help!  Beatriz

    What I wrote has nothing to do with what the cable company charges for their installation. And, usually they will help with the router setup even if you supply your own router. I don't know what they will charge for the modem.
    Note that you need to get just a modem. You don't want a modem/router combination. That will make using an AEBS effectively nearly impossible. You will need to ask specifically for just a standalone modem, and that you will supply your own router.

  • Why won't my new Airport Extreme recognize my USB Hard drive?  My MacBook recognizes it.  I already have had a great deal of trouble connecting my printer to print wirelessly, but finally resolved that.  Now I want to add the external drive with a USB por

    Why won't my new Airport Extreme recognize my USB external hard drive.  I put a USB port on the base station, and the system recognizes my printer.  When I click on disks - it lists my printer, and when I click on Printers it lists my printer.  What do I need to do to get it to recognize the external drive?  BTW, the MacBook recognizes it, no problem.  I have erased it and reformatted it.  I am running the new Lion OS.  Any help is appreciated.

    Yes, I saw a post on one of these threads about a powered USB hub so I ran over to Office Depot and picked one up.  I was finally able to see the HD in the Airport Utility.  Yay! 

  • Why can't I see all of my backups on Time Capsule?

    My Time Capsule is full, and I'm trying to do some maintenance.
    I have an old backup on there from an old computer, but I can't see it when I use finder.  Very old Macs can see the sparse bundles when I browse over, but new Macs only see backups for themselves.
    1) How can I see all of the backup bundles on a newer Mac?
    2) How can I safely delete backup bundles I no longer need?
    Finally, when I activate Time Machine I only see backups on my machine going back 1 month.  But when I browse over to the Time Capsule I see backups going back to 2011.  I suspect this problem is due to a migration I did back in April, or else an OS ugrade.
    3) Why can't I see my backups before September 2013? 
      3a) Is there something I can use to get access to those backups?
       3b) if not, how can I safely delete the unusable backups?

    There is a whole series of issues..
    Look at Q5 here. http://pondini.org/TM/Time_Capsule.html
    Look at Q12 and 17 here. http://pondini.org/TM/FAQ.html
    It is common when the disk is full for TM to delete the old backups for your computer.. it cannot delete other backups for other computers.
    This is done without warning now.
    For older backup they can get very tricky.. See B3 here. http://pondini.org/TM/Troubleshooting.html
    A gen1 TC if that is what you are still using is liable to die at any moment. I recommend you archive off all the backups now.. simply plug in a USB drive the same size as the internal disk and select archive in airport utility.. it will take several hours to copy the whole disk.. and you cannot do backups in the meantime. Then erase the TC and start with clean fresh backups.. maybe also to a USB drive so when the TC dies you can just move it.

  • Apple TV doesn't see Airport Extreme

    Hi
    I have a Time Capsule as my base station and an Airport Extreme extending my network. The AE is right next to my Apple TV but the ATV does not see it. The ATV is connected to my network but it's reaching all the way back to my Time Capsule and thus the signal is somewhat weak. I've tested the AE with both of my laptops and they pick up the AE just fine. How can I get my ATV to connect to my network via the nearby AE and not the Time Capsule?
    Thanks.

    Hey, thanks for your replies!
    Winston, yeah - it's the only router. The Apple TV and the xbox are both about a feet away from the Airport Extreme.
    I have tried to enter the SSID manually but neither the xbox or the Apple TV can find it.
    My gaming rig, a XP pro machine, can though as can my iphone. It's strange, the airport extreme is all default settings - no funny business there. I just wonder if maybe apple tv and the xbox wireless device is not compatible with the n spectrum of Airport Extreme.. but it should be compatible with both g and b since teh A Extreme supports those too.
    I literally took the stuff out of their boxes and plugged in the cable modem ethernet cable into the airport extreme. I set up the SSID and psw on the airport extreme and then my PC and my iphone found the network but not the apple tv nor the xbox. AND they are about a feet from the airport extreme.
    I'm using cables now.. but I can't accept that apple tv can't connect to airport extreme.

  • Can I turn my airport extreme when not in use?

    can I turn my airport extreme when not in use?

    Why?
    The power saving will be negligible, and it may take time to re-establish a connection to your ISP's Network.

  • Can I use an airport extreme to extend the range of my wireless modem

    Can I use an Airport Extreme to extend the range of my wireless modem?
    At one end of my house I have a dual band wireless ADSL modem which provides my internet connection and I want to extend (improve) the wireless coverage to the other of the hosue where my Apple TV (2nd gen) is located. I have being trying to extend my wireless network with an Airport Extreme but so far without success. I can get the Airport to join the wireless network, but I suspect that it is only acting as another client and not actually extending the wireless range. There is a setting in the Airport configuration to "extend and existing network", however when I choose this option the Airport no longer connects to my existing wireless network and I am beginning to suspect that this fuction only works with another Apple device (Airport Extreme or Express).
    Has anyone been able to extend the range of a third party wireless router / modem with an AirPort Extreme? If so, any advice that you can offer wold be appreciated.
    Regards
    Michael

    Thanks Tesserax,
    Your answer has confirmed my suspicions.
    Option 1 from your suggested solutions is not a goer because the modem and Airport Extreme are in different parts of the house making it impractical to run a cable between the two devices. 
    I did try option 2 and bought a Netgear range extender, which according to Netgear it would work with my D-Link modem - not.
    However I have managed to work around the problem (sort of) by using the Airport Extreme to create a wireless network between my iMac 27 and my Apple TV. The idea is that the iMac will act as a router between ethernet connected ADSL modem and the wirelessly connected Apple TV.
    The good news is that I am now able to play the content from my iTunes library on my Apple TV without interruptions due to a poor wireless connection . Although the connection from the Apple TV to the internet is not working I think this is most likely just a configuration issue and for me it is not really a show stopper.

  • HT4145 How can I use an Airport Extreme to act as a Range Extender for an Alcatel One Touch Y800Z WiFi modem/router? I get a message saying it cannot be extended. Thank you. Arup

    How can I use an Airport Extreme to act as a Range Extender for an Alcatel One Touch Y800Z WiFi modem/router? As we live in a rural area and our landline broadband speeds are awful, I have moved on to a 3G provider in the UK (EE/Orange) and set up the wireless modem which is working very well with an iMac. I have an Airport Extreme base station which was previously connected with an Ethernet cable to the landline router, and two Airport Express stations as Range Extenders. I would now like to use the Airport Extreme and the two Express stations to extend the range of the Alcatel WiFi device. I have tried automatic and manual set up with the Airport Utility but at the crucial step for selecting a network to extend, although the WiFi device is recognised, I get a message saying it cannot be extended.
    Thank you for any help you can provide.
    Arup

    This is a problem with a lot of cheap end wifi hotspot like devices.. sometimes you can just swap the sim out to a real 3G wireless router.. that is a better approach IMHO than wireless repeater ever will be.
    In the meantime..
    Have a go with the suggestion.. place the express as wireless bridge. With a computer connected to the wifi from alcatel unit.. (I am amazed Alcatel still are in domestic market.. I thought they sold out). Set the express to join the wifi.. you do this in the airport utility.. old one is easy.. but in v6 you have to trust to luck so to speak and hope the auto setup works.. tell us if you have trouble.
    With the Express bridging.. you can then plug it by ethernet into the TC.. which will be in router bridge..
    ie
    You can then run the connection from wireless or ethernet on the TC.. and it will relay back to the alcatel for internet.. all a bit dodgy but who knows.. it may give you what you need.
    Wireless repeater is never particularly reliable in my experience. I would avoid it if possible.

  • I have an airport extreme and express, if I use the extreme as a base station connected to my old router can I use the express to extend the signal while also creating a new network that only I can use?

    I have an airport extreme and express, if I use the extreme as a base station connected to my old router can I use the express to extend the signal while also creating a new network that only I can use? Essentially having two wifi connection off the same network? If so how do I set this up?

    Extending using a wireless connection always results in a performance compromise.
    If the Express is going to extend using a wireless connection, then the Express will need to be located about half way between the AirPort Extreme and the general area where you need more wireless coverage. The more that you have line-of-sight between the Extreme and Express, the better the network will operate.
    Remember......the Express can only "extend" the quality and signal speed that it receives, so it needs to be located where it can get a very good signal from the Extreme. Although Apple cleverly uses the term "extend", a more accurate term for the Express would be "repeater".
    If the Express will extend by connecting to the Extreme using a permanent, wired Ethernet cable connection......highly recommended for best performance.....then the Express can be located exactly where you need more wireless coverage. There is no signal loss at all through the Ethernet cable, so the Express gets a full speed signal no matter where it might be located.
    Post back to let us know which way to you want to go.

  • Why can´t I see contacts and calendar events from my iPhone in my mac pro if I already registered it in the cloud?

    Why can´t I see contacts and calendar events already registered in my iPhone, in my Mac Pro ?  I already actualize LION OSX   and selected these items in the adjustments menu of the icloud. I could do it just once, after I installed Lion OSX, but up to the moment it does not updates.

    Assuming you activated iCloud, try going to Settings>iCloud and make sure Calendars and Contacts are set to ON.

  • HT1947 Why can't I see all songs for an artist when using iPad remote for home sharing music through apple tv.

    Why can't I see all my songs for an artist when I search by artist using iPad remote? I'm listening to music via home sharing through apple tv using iPad 2 as my remote. All my songs seem to be listed fine under "songs", but when I select "artist" many of the songs I have for that artist are not there, any idea why that is or how I can fix this.....I suspect it's because many songs may not be associated with an album and it seems only songs in albums are displayed when I search by artist.

    Thanks Ferretbite, but that's not the issue in my case, the songs are not part of a compilation. I just checked several of them and the "Part of a compilation" box is unchecked.....it seems as if the song does not have an album associated with it, it will not display under the artist when I search by artist on the iPad remote which REALLY stinks.
    Hope someone else might have a solution.

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