Why can't I see my devices in iTunes?
The support page says if I click File, I will see a menu item "Devices." That item does not appear.
This fix has been tested in Windows 8.1 using iTunes 11.3.0.54
Plug in your Apple Device via the USB port on your computer
Open Device Manager
Navigate to Portable Devices in the list of devices listed
Right click on your Apple Device
Select Update Driver Software
Select Browse My Computer for Driver Software
In this Window navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Once you have selected the Drivers folder ensure “Include Subfolders” is selected and click “Next”
This should then solve your problem, the device should then reconnect to Windows and the Device should appear in iTunes.
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Hello davidawatt,
I understand that your iPad is not recognized by iTunes. The following troubleshooting assistant may help to resolve your issue:
Apple - Support - iPad - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/itunes/
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This happened to me just the other day. It's possible that this might fix it...
I suggest you try what worked for me:
Turn on the Prevent iPods from Syncing automatically option, then close iTunes.
When you open iTunes again, turn this option back off and close iTunes once again.
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Use CTRL and the , (comma) buttons, to open the Device Preferences shown here: -
i didnt sign up this crap.
it should work but here i am begging for help.
waste of time....
can't even choose the correct fckin catagory!!!Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei -
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Hello
1. I have a Mac Laptop, a Windows 7 laptop and an IPAD Air. I have an application on the IPad that shares files.
2. On both the Windows and Mac machines, I have the latest versions of ITunes installed.
3. With Image and IPhoto, I can browse the Documents directory of the shared application on the IPAD.
4. On the Windows Machine, on ITunes, under the Apps section, at the bottom of the screen, I can see the shared application and the shared Documents directory.
5. On my Mac Machine, on Itunes, under the Apps section, at the bottom of the screen, I can NOT see the same shared application on the IPAD that I see on the Windows machine.
6. In the upper right corner of Itunes on the MAC it does show "1 App" but I see no way to click on the app under ITunes and to browse the shared directory on the IPad
Any thoughts on what I have to do to make the Shared App show up on the Mac that shows up on the Windows machine in ITunes?Did you put your audiobooks on your computer?
They will only be where you put them. You need to copy them from your old computer or your backup copy of your old computer. -
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Since we have no way of knowing what all the instructions are that you are referring to .... first quit iTunes, restart your Touch, restart your PC and start all over again.
Then ...
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
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Click on the Sync Music Heading.
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Thanks in advanceHey tucker977,
Try out the steps in the following link:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Let us know if that helps you get your iPhone to show back up in iTunes.
Welcome to Apple Support Communities!
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I played a movie last night and I have two others to watch. I selected one and the movie launched. The timer indicates it is showing. However, the screen is black. I thought there might be someting wrong with this movie, so I selected the other movie and I have the same issue. Now both movies are going to expire and I can't watch either one. Any ideas on how to resolve this issue?
Hey there Dhart52215,
It sounds like you were not able to watch a rental because the video was black, and had no audio. That can be pretty frustrating, and I would start by reporting a problem with the rentals to the iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
I would also recommend using the following article to help troubleshoot the video issue on the computer, to help prevent this from happening to you again:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Thank you for using Apple Support Communities.
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Sometimes a simple restart or reset of the iPad will help.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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http://support.apple.com/kb/ts1368 -
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Hey wajahat86!
Here is an article that describes this issue and can help you resolve it:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
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Hi,
Please enable Speakers in Playback devices as follows:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
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