Why can't I see the answers in my form unless I click on that box?

When I receive a form back, sometimes I am unable to see or print it with the answers. I know the information is there, because I can see it when I click on the box.  What am I missing?

Most likely the form was saved by the user with the a Preview application on the Mac, as opposed to Adobe Reader/Acrobat. Preview has lousy support for PDF forms and in fact corrupts them in a number of ways when it saves them. You can use Acrobat to export the form data to a file (FDF) and then import it back into a blank form. For more information, see: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html

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