Why can't I see the Global Settings Manager - only the Local Settings Manager

I've had an issue with Facebook content for months following an upgrade several versions ago - can't see my own uploaded videos or certain other content although some you tube embedded stuff is starting to work since the last upgrade.
I've tried deleting various bits such as
%appdata%\Adobe
%appdata%\Macromedia
But no joy.
I wanted to see if anything on the global settings manager might have something to do with it but I get a blank where the various manager function screens should appear.
Any suggestions on how I can see MPG/MPEG/VID content, why my own uploaded stuff doesn't play and why I can't see the global settings manager bits and pieces.
Thanks,
Jon
32bit Win 7 HP
IE9/Firefox

Hi Chris - yep - for the first time, using chrome, I could see the settings manager.
Now is there anything there that might prevent my seeing my own uploaded videos on Fb - I can see some but not all youtube stuff but other embeds aren't working... original file format compatibility perhaps?
J

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