Why can't I seem to turn on the genius function using iPod classic?

I have never been able to use the genius function on my ipod classic, does anyone know why?

Hi Steve,
ExportPDF is definitely available in the United Kingdom. However, it's necessary that you have an Adobe ID, and credit card and billing address from the same country in which you're trying to purchase a subscription.
If you are using an email address (Adobe ID), and credit card/billing address from the United Kingdom, and are still unable to subscribe, please let us know and we'll take it from there. (And, if you're receiving an error message when you try to subscribe, let us know. That will help us figure out what's going wrong.)
Best,
Sara

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