Why can't I send an email in Mail Version 7?

With Mavericks 10.9.4 my Verizon account can receive email but I cannot send an email when using Mail v.7.3 (1878.6). The error messages always include: "Could not connect to this SMTP server" or mention a time-out. Are there any suggestions for me? Network Diagnostics show no problems. Thank you so much.

An update: I adjusted my modem firewall settings and now Network Utility says Port 587 is open but Mail Connection Doctor says "Could not connect to this SMTP server..." My network connection is OK & Account Preferences have the correct info. Would you have any suggestions at this point? Thank you.

Similar Messages

Why can't I send an email to a "group" if I have a group in my address book??

Why can't I send an email to a "group" if I have a group in my address book??

You are not doing anything wrong. Unfortunately, that's just the way that the built in mail app works. It really is a basic no frills mail app with not much to offer compared to other apps.
There are third party apps that let you create groups and email to those groups. I don't use either of these, but I've seen them recommended here in the past.
MailShot
http://solubleapps.com/mailshot/
Group Email!
http://www.redbits.com/iphone/groupemail/

Why can't i send an email from a group in my contacts

why can't i send an email from a group in my contacts? In the address bar of my email just shows up the title of my group...

You are not doing anything wrong. Unfortunately, that's just the way that the built in mail app works. It really is a basic no frills mail app with not much to offer compared to other apps.
There are third party apps that let you create groups and email to those groups. I don't use either of these, but I've seen them recommended here in the past.
MailShot
http://solubleapps.com/mailshot/
Group Email!
http://www.redbits.com/iphone/groupemail/

Why can't I send group emails from iPad

Why can't I send group emails from iPad and iPhone?

There's a functional workaround to send Group emails that takes some setup, and a copy-paste. But it's easier than any one-by-one solution cooked up without a 3rd-party app. Here's the way:
STEP ONE:
Go to Settings>General>Keyboard-->Shortcuts
Add a new Shortcut by typing in the full email addresses in the "Phrase" field, separated by comma and space; type in the few letters representing this "Phrase" in the "Shortcut" field.
STEP TWO:
In the email app, IN THE BODY OF THE EMAIL, type in the letter for the Shortcut and space. Then Highlight-->Copy this text and paste it into the To: Field. (Obviously: Delete this text in email body; and use CC: or BCC: fields as desired.)
Regrettably, you CANNOT just type the Shortcut in the address fields as it gets lobbed into one address.
This "No Group Email Functionality" rates a #FAIL by Apple. One of the few.

TS3899 Why can't I send my emails? IPad tries to send but is unsuccessful. Message are stuck in "unsent" box.

I am new at this. I have an iPad one. About 2 months ago it stopped being able to send my messages. It tries every time I open my email account, but is unsuccessful, so the messages remain in the "unsent" box. Any ideas out. There? Thanks.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

HT204150 why can't i send an email to a group I have set up in icloud?

why can't i keep my contacts on my PC as well as on iCloud? i am using Windows 2007

You are not doing anything wrong. Unfortunately, that's just the way that the built in mail app works. It really is a basic no frills mail app with not much to offer compared to other apps.
There are third party apps that let you create groups and email to those groups. I don't use either of these, but I've seen them recommended here in the past.
MailShot
http://solubleapps.com/mailshot/
Group Email!
http://www.redbits.com/iphone/groupemail/

Why can't I send an email with attachments?

I've been trying to send an email with a biology review on it so that my mom can print it out but it keeps telling me that I can't send the email. The exact message is "To send this message, delete the current attachments and attach them again." I've done that ad it's still not working and giving me the same message. What do I do??

jo1retired,
Being able to send and receive email on your smartphone is one of the more important pieces to having a phone. We can certainly help you get everything up and running on the phone for you. Have you ever been able to send email from your cell phone? Do you have any other email accounts on the LG phone? Please share some additional information so that we can assist.
CandiceH_VZW
Follow us on Twitter @VZWSupport

HT5625 Why can't I send a email or get emails

Well I tried to send a email but it says it's invalid and it gives me an address to send it too but the address is too long

Can you send and receive mail using the same account on a another device?
What email address does it give you?
Has it worked before on the iPod?

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Why can't I send an email?

All of a sudden I'm unable to send emails, why?? I am able to receive & delete mail, but not send.

yahoo.com.uk is not a valid domain.
try either yahoo.com or yahoo.co.uk

Why can't I send an email with my LG Optimus Exceed 2 phone?

I have no problem receiving Verizon account emails but I am unable to send.

jo1retired,
Being able to send and receive email on your smartphone is one of the more important pieces to having a phone. We can certainly help you get everything up and running on the phone for you. Have you ever been able to send email from your cell phone? Do you have any other email accounts on the LG phone? Please share some additional information so that we can assist.
CandiceH_VZW
Follow us on Twitter @VZWSupport

Why can't I send Juno email with Firefox 4.0.1?

Juno tries to spell check before sending mail, but gets hung up.

jo1retired,
Being able to send and receive email on your smartphone is one of the more important pieces to having a phone. We can certainly help you get everything up and running on the phone for you. Have you ever been able to send email from your cell phone? Do you have any other email accounts on the LG phone? Please share some additional information so that we can assist.
CandiceH_VZW
Follow us on Twitter @VZWSupport

Why can't I send an email to an hotmail account?

Hey I made a simple program to send email from localhost (with a local smtp server) to other email accounts. I tried to send it to my sapo.pt email account (a Portuguese company) and it worked. But then I tried to send it to my hotmail account and it didn't worked...
Here's the code:
import java.io.*;
import javax.mail.*;
import javax.mail.internet.*;
import java.util.*;
public class Main
    public static void main (String[] args)
        try
            postMail ();
        catch (MessagingException e)
            System.out.println ("Erro: " + e);
    public static void postMail () throws MessagingException
        final boolean debug = false;
        Properties p = new Properties ();
        p.put ("mail.smtp.host", "localhost");
        p.put("mail.smtp.port", "2525");
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        session.setDebug (debug);
        Message msg = new MimeMessage (session);
        InternetAddress addressFrom = new InternetAddress ("[email protected]");
        Address to = new InternetAddress ();
        msg.setFrom (addressFrom);
     msg.setSubject ("test Message");
        StringBuffer mensagem = new StringBuffer ();
        String message;
     String linha;
        try
            mensagem.append ("Hi everyone this is a test message");
            message = mensagem.toString ();
            msg.setContent (message, "text/html");
            to = new InternetAddress ("[email protected]");
            msg.setRecipient (Message.RecipientType.TO, to);
            Transport.send (msg);
            Thread.sleep (10);
        catch (Exception e)
            System.out.println (e);
}could you please help me?
thanks in advance and sorry for the bad english
Message was edited by:
quackjz-

Sorry I forgot to mention.
When I try to email to the hotmail account I get this error:
com.sun.mail.smtp.SMTPSendFailedException: 550 Invalid recipient: [email protected]
The local SMTP server gets one sending error and I don't receive the email in my account.
Hope this helps
Message was edited by:
quackjz-

Why can't I send an email from my iBook G4 to the UK?

It is being returned as a "The server response was: 5.1.1 <[email protected]> recipient invalid domain". I am certain that the address is correct.

yahoo.com.uk is not a valid domain.
try either yahoo.com or yahoo.co.uk

Why can't I send out messages on Mail?

I'm able to receive mail but I can't send out any. I've tried troubleshooting, like checking if the outgoing server is correct and reviewed everything in my preferences.... everything looks normal from the info Yahoo provided me with. I've also tried the Connection Doctor and it said both incoming and outgoing serveres successfully connected with the internet.
What more can I do? This issue just suddenly came up out of nowhere.
Also, I don't know if it has anything to do with it but when I tried sending out an email to a large group of people after attempting it on Mail unsuccessfully, Yahoo wouldn't let me for "suspicious activity" on my account. I don't know what's that about.
Thanks,
Christelle

I am guessing you're asking about picture messages as mesages, not emails.
Go to Settings > Messages and make sure "Send as SMS" is "On". Also "MMS Messaging" must be "On".

Why can't I send an email in Mail Version 7?

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