Why can't I send e mails when not on wifi at home?

My phone contract is with Orange and my internet provider is Eclipse. I have spend hours on the phone to both Orange and Eclipse to no avail.  It is causing me huge problems as I rely on my phone for my business to e mail etc.  I have changed from a Blackberry to this I Phone 5 and it is driving me made.  Should I ditch it and go back to Blackberry?

Probably because your smtp setting is configured for your regular isp and they likely, as do many, do not allow sending email using their smtp server when you are not connected to their network. Contact your isp and ask them, or look at their site for the smtp settings for using their smtp server when not on their network. This is a spam prevention measure employed by most ISPs.

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