Why can't I send or get email from an AOL account!

Good Evening,
 I should say if u could try to keep this simple as I am by no means a computer wiz!. Having said that I have a Verizon account & friend's of mine have AOL but for some reason we can not send email to each other as it keeps coming back.
 My question is why is this? I love Verizon but have never had this with any of the other providers I had. Is there something I need to turn off? & if so what & how?. I'm really lost as to why I can't send nor get email from AOL. If anyone could explain it but in a way I can understand it this would be great!.
 Thank you for your time!
   Will, 

my70chevelless wrote:
Good Evening,
 I should say if u could try to keep this simple as I am by no means a computer wiz!. Having said that I have a Verizon account & friend's of mine have AOL but for some reason we can not send email to each other as it keeps coming back.
 My question is why is this? I love Verizon but have never had this with any of the other providers I had. Is there something I need to turn off? & if so what & how?. I'm really lost as to why I can't send nor get email from AOL. If anyone could explain it but in a way I can understand it this would be great!.
 Thank you for your time!
   Will, 
What message are you getting when it comes back? Having that info would help isolate the problem.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Similar Messages

  • Why can I not send an e-mail from my contact list?

    Why can I not send an e-mail from my contact list?

    I responded to your other post.
    Have you set up an email account on your iPad? What is happening when you try to send an email?

  • Why can't i see my sent emails from my ipod touch on my mac and vice versa

    why can't i see my sent emails from my ipod touch on my mac and vice versa

    i have a POP3 account.
    thanks

  • TS3899 Why can't i send an e mail from my i pad?

    Why can't i send an e mail from my i pad?

    Well, are you signed in on the mail app?

  • How can I read email from my aol account from my iphone and keep it as uread on my computer at home.  It automatically goes to read mail on my computer.  On my computer if I want to keep an email to answer later I can mark it "Keep as New".

    How can I read my email from my aol account from my iphone and keep it as "unread" on my computer at home?  At home I can read an email and if I want to get back to it at a later date I can mark it as "keep as new".  I tend to forget it if it goes to "read" mail.   Right now, when I read an email from my phone it goes automatically to "read" mail.

    On the iPad, using the mail app, there is no way to do what you are asking without tapping the flag icon and marking the item as unread. Have you tried the OWA app for the iPad? It may have that functionality, but I haven't tested it as you need an Office 365 subscription with Exchange support to use the app.

  • Button or keystroke to get email from just one account?

    To help filter out spam more (Apple Mail's junk filtering, SpamSieve and my provider's SpamAssassin just don't seem to be up to the task any more) I'm trying to retrieve all my email via Gmail and then POP download from Gmail. Gmail's spam filter seems to be the best so far.
    I have 4 email accounts in Apple Mail, and I don't want to disable them all, because I want to be able to send from those accounts, refer to the old mailboxes, etc.
    The Get mail button, though, retrieves from all the POP accounts, which defeats the purpose of having Gmail retrieve my POP email for me from those accounts, if I check email all the time, which I do.
    Unchecking the "include this account when checking email automatically" doesn't help because I check for mail manually.
    So I was wondering - is there a way of putting the menu item "get email from Gmail" onto the menu bar? Or if that is not possible, is it possible to make a keystroke just to check Gmail mail?
    Thanks!
    doug

    I had CMD+G set to check my Gmail POP account. It's been working fine for several days now, ever since I set it. But suddenly the keystroke setting has disappeared from the Mail menu.
    It's still in the keyboard shortcut preference panel.
    I tried setting it to something else and restarting Mail, but the shortcut doesn't appear anymore!
    Any idea what happened and what I need to do so I can set the shortcut again?
    Thanks,
    doug

  • I cannot fully print email from my aol account. If I open AOL, I do not have the problem

    There is a problem printing lengthy email n Firefox. If I open the email in my AOL account, there is no problem

    Hello,
    All dot.Mac and Dot.Me account have migrated to iCloud.
    You should have been given details of expiry for the .Mac account to iCloud. Apple have now shut .Me and .Mac account for web access.
    Check this discussion which may help. https://discussions.apple.com/thread/3966411?start=0&tstart=0

  • Why can't I send or receive email on iPhone?

    Why ant I send or receive email?

    Well, I'm not real sure. You would need to provide more details about what happens when you try? How did you set up the email, who is the provider, what errors you get when you try to get or send mail?

  • Outlook 2010: why can't I send or receive email?

    Cannot send or receive email through Outlook 2010
    Running MS Office 2010 Professional Plus on a Dell N5010 w. Intel Core 13 proc. and 4 GB RAM.
    Recently discovered my "sent" mail was not being received. I found it all unsent in the "Outbox." A few days later, I stopped receiving email through Outlook. the Outlook ikon: click on it; the ikon shows box w. red X, annotation "working
    offline."
    How do I restore full functionality of Outlook?

    Hi,
    Which type of email account are you using? POP3, IMAP or Exchange?
    Please open your Outlook and click on Send/Receive
    tab, check if the Work Offline button is highlighted. If so click the button to deactivate it. Then, restart Outlook to check the result.
    If Outlook was still stuck in Offline mode, please try to log into your webmail and check if you can send and receive emails using that site. If you can't, please contact your email service provider for help.
    If you can get and send mail on the website, the mail server’s fine. Please try to install all patches for your Outlook. We can also try to create a new mail profile in Control Panel and configure your email account in the new mail profile to check if it
    helps. To do this, please refer:
    http://support.microsoft.com/kb/829918/en-us
    Hope this helps.
    Best Regards,
    Steve Fan
    TechNet Community Support

  • Outlook on pc. Why can't I send a new email or reply to an existing one?

    I have outlook already on one pc working fine via icloud.  Also working on 2 iphones and an ipad.  What could I have done wrong when setting up the next pc which won't let me send emails or reply to them?  I have the icloud control panel and outlook 2007/windows7.  Emails from both email accounts have downloaded and continue to do so.

    Nate0421, Let's make sure we get your picture messages working! What happens when you try to send a picture message from your phone to your computer? Do you receive any error messages? Are you trying to send the messages using the messaging application or via email? Please share details so we can help.
    TanishaS_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Why can I not send attachments with emails?

    Since updating to Maverick have been unable to send attachments to emails. WHY?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Can no longer send or receive email from any account after Security Update

    Hello,
    I have a problem with my email in Mail. I let software update install the latest security update (007) a few days ago. I have not been able to send or receive my email since the update. I have several accounts and use Mail as my client for all. This includes my mac.com account, 3 att.net accounts and my website email. All give me the same error which is an SSL thing and has something to do with the certificates. I am able to receive email if I turn SSL off on the ATT accounts but not the mac.com (and if I try to collect my email with SSL off I get an angry message from ATT warning me I am not allowed to do so) and I cannot send any at all from any account.
    The error message reads "unable to connect- there may be a problem with the mail server or network.... The server error encountered was: Mail was unable to verify the identity of this server, which has a certificated issued to "mail.mac.com". The error was: An SSL error occured while trying to read data from the server. Verify this server supports SSL and that your account settings are correct". It then states that the certificate could not be verified.
    The certificate date on the mac.com account reads May, 29th , 2010.
    I also have an iMac and a MacBook Pro which are also running Tiger. I have not and will not run the security update on these machines until I find out why it has messed up my email on the G5. I can still send and receive email with the exact same account settings on the MacBook so I know it is not the settings but something to do with the Security Update.
    Has anyone else had trouble with this update? Any advice?

    Hello and Welcome to Apple Discussions ...
    I don't know if this is a corrupted preference file or not, but it sure can't hurt to try this.
    If Mail is open, Quit Mail.
    /Users/YourName/Library/Preferences/com.apple.mail.plist
    Drag that .plist file to the Desktop. Launch Mail and see if you can send or receive e-mail. If you can, that .plist file is corrupted. Drag it to the trash, empty the trash and reboot. Your Mac will create a new preference file for you the next time you launch Mail.
    Also... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities folder. Launch DU, select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, click Repair Disk Permissions. Quit DU when it's finished and reboot.
    Carolyn

  • I have a Mac Pro and an iPad and an iPhone. I can send and receive emails from my gmail account; however, I have a second account and I can receive emails on all 3 devices, but NOT send any emails on this second account on the iPhone or the iPad

    cannot send emails on the second account on iPad and iPhone, yet I can on the Mac Pro

    Hello Maria,
    Most issues with Mail on your iOS devices can be resolved by following the steps in the article below. For your specific issue, you may need to remove the account and add them back in. 
    Get help with Mail on iPhone, iPad, and iPod touch
    http://support.apple.com/en-us/TS3899
    Regards,
    -Norm G. 

  • Ipod touch generation 2 ~ I can't send or receive emails from my gmail account.  I have gone back to factory settings and updated the device. It will not take my password.

    I have not used this Touch iPod for quite some time and thought I would use it for collecting email when I am out.  I have wasted a lot of time trying to get this to work and now wonder if the 2nd generation is too old to send and receive email. 

    I am using imap on all my other devices.  I use a Google domain email address.  The only divice I have that will not sync is this older generation iTouch. The version without the camera. Model PB528LL.  I know my email address is correct and the password works everywhere else.

  • Mail hang when getting email from multiple POP accounts

    I'm posting this issue again.
    Mail hangs while getting new mail from multiple POP accounts almost every time. When it does, only Force Quit can quit it.
    The following DID NOT fix the hang:
    - Reconstructing all mail boxes
    - Exporting, deleting and reimporting all mail boxes
    - Disabling all rules
    - Deleting anti-spam history
    - Deleting all emails from all mail boxes
    Testing each POP account individually while putty the other two offline works fine.
    I also noticed that sometimes the new mail counter in Inbox displays 2-4 new messages while there is no new ones. Switching boxes/folders and back to Inbox fixes it.
    The POP accounts are:
    One plain text POP
    One secure POP
    One GMail POP
    Can anyone help?

    You’re welcome.
    I did try to clear the junk mail preferences
    The Junk Mail preferences cannot be “cleared”. What do you mean?
    it crashes almost every single time.
    It doesn’t crash (i.e. quit unexpectedly). It freezes (i.e. becomes unresponsive), right?
    I transfered my data to a Mac Mini. I had the same exact problem on it too!
    so it seems it has nothing to do with the OS plugins or the setup I have.
    Well, that would depend on what exactly does “I transfered my data” mean...
    Try first disabling all the rules in Preferences > Rules AND the junk filter in Preferences > Junk Mail. If the problem persists, proceed as follows.
    Verify/repair the startup disk (not just permissions), as described here:
    The Repair functions of Disk Utility: what's it all about?
    After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
    1. Quit Mail if it’s running.
    2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
    3. Locate Envelope Index and move it to the Trash. If you see any other “Envelope Index”-named file there, delete it as well.
    4. Move any “IMAP-”, “Mac-”, or “Exchange-” account folders to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all the mail stored there to be lost.
    5. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
    6. As a side effect of having removed the IMAP account folders, those accounts may be in an “offline” state now. Do Mailbox > Go Online to bring them back online.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Maybe you are looking for