Why can't I share (or see on the ipad) a folio anymore?

Hi, I am new to this.
I have three folios in my Folio Producer dashboard. Two I can share and show up with Adobe Digital Viewer on my ipad. The third (Catalogo) I can't share adn does not show up.
I can preview it on my pc, but no way to see it with Adobe Digital Viewer on an ipad.
Since it is a big file (150M), and I updated a number of times, I thought there might be some limit in the number of downloads each folio is allowed. But this is not written anywhere. I set up a second adobe ID account for test, and shared all three folios on that account ([email protected] pass samurai). If you log in you will see that there are only two folio, and catalogo is nowhere to be seen. I also tried to delete and re-upload the folio under a different name. I opened a ticked with the technical service seven days ago, and did not get any answer. The person did not know DPS, and said he would send a mail to the experts
Thanks
fabio

Hi Tomasz,
that is what I did. BTW now it works. I previewed the whole thing on my laptop and it gave me this error "different resolution size" on three chapters. I deleted the chapters and now it works. I need them to put them in again - once I figure our what he means by "different resoltion size". The size of the document isn pixels is exactly the same.
thanks
fabio

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Why can't I share (or see on the ipad) a folio anymore?

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