Why can't I sign in and finish my registration

Hi I can't finish registering my HP all-in-one C3180 can anyone tell me why.

Hello @diannet4,
Thank you for visiting the HP Support Forums!  I understand you are having troubles registering your HP Photosmart C3180, you are unable to sign in.
I would like you to call our technical support at 800-474-6836 so they can help you get your HP Product registered. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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