Why can't I sign in to FaceTime on my older MacBook Pro?

Why can't I sign in to FaceTime on my older MacBook Pro?

incase this helps I tells me enter password for the itunes account which I do then it comes up cannot connect to itunes store. My girlfriend is sitting next to me with the same phone and has no problems with it so it can't be a problem with the store what other avenues are available as this is really starting to try my patients

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