Why can't I sign into iMessage?

I have 2 iPads and neither will connect to iMessage. I'm assuming it's an apple issue.  I reset both. One is new, both version 2.  I reset the other one to factory condition and iMessage still didn't work.

If your phone is frozen, the best thing to do is a hard reset which means that you hold the home button and the sleep/wake button on top simultaneously until the grey apple appears. It reboots your phone if it's unresponsive

Similar Messages

  • "An error occurred during activation. Try again." Why can I not sign into imessage?

    "An error occurred during activation. Try again." Why can I not sign into Imessage?

    Hi,
    You stated earlier that you had already deleted the "madrid" .plist with no effect.
    Can I check you did this with the app closed down or at least restarted the app straight afterwards ?
    If you did that close the app if open and access the ~/Library/Preferences  folder again.
    This time delete com.apple.imessage.bag.plist 
    This item stores the Apple server used for your Login to the iMessages server and contains a date/time reference.
    Restarting the app after deleting this file will make it reconnect with the iMessages servers in a fresh manner which my solve things.
    It may sort out any date/time issues with the stored date.
    Messages is one of the app that Apple have "Sandboxed".
    This means that some of it's operations are held away from other apps to prevent one app bringing down several others.
    This is turn means that the route or path used by the app to Read and Write to the various .plists is different to the direct placing in ~/Library/Preferences.
    The Path is ~/Library/Containers/com.apple.iChat/Data/Library/Preferences
    Mostly the items in here are then Aliases that point to the actual originals in ~/Library/Preferences.  However there are exceptions.
    You can copy and paste the Path above in to the Finder > Go Menu > Go to Folder dialogue box to access this folder.
    Once there use the Finder's View Menu > Show Path Bar.
    This adds a collection of folders across the bottom of the Finder window.
    Right click on the Preferences folder at the right hand list of the Path.
    Chose the Get Info option.
    In the Info panel scroll to the Bottom.
    Your Shortname should appear (with (Me) as well) and you should have Read and Write Permissions
    If you highlight this and then use the Cogwheel type iCon it should reveal you shortname again but in Greyed out form which mean you Own the File/folder
    Repeat this for each containing folder until the Library item on the left (you don't need to do the Little House  icon one)
    You should have Read an Write Permissions and Own all of them.
    Can you confirm this ?
    8:04 pm      Sunday; June 15, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Why can't i sign into iMessage or FaceTime?

    why cant i sign into imessage or facetime?

    I'm also having the same issue. I have an iPhone 5, upgraded to iOS 7, no issues. FaceTime and iMessage work like a charm. Also have an Pad 4th gen, upgraded to iOS 7, and everything except FaceTime and iMessage work. Both were working before the upgrade. Using the same Apple ID and password on both, just like before. Date/Time set to automatic. Tried over WiFi and LTE, changed DNS entries, tried tons of other feature combinations. No luck yet.
    Any suggestions?

  • Why can't I sign into iMessage using my Apple ID?

    I have just created a new Apple ID so that I can use iMessages across my devices without receiving my wife's messages.
    The ID must be set up okay as I have logged into this community and posted this question with it.  I have done the e-mail verification as well.
    How ever, if I try to log into iMessage, I get an error saying 'Incorrect Apple ID or password'.  Can anyone tell me what is going wrong please, because this is driving me nuts!
    Cheers,
    Dave

    Update: I have also tried on an iPhone and I got the same result.  It's as if something needs to be enabled to allow an apple ID to work on iMessage, but I cannot see any setting...

  • Why can't I sign into iMessages?

    I tried working with an Applecare specialist. Still doesn't work. Any ideas? just suddenly happened...

    HI,
    You are actually giving us very little to go on.
    Why don't you think the dedicated Apple Document on this will not be helpful ?
    What have you tried so far ?
    What are the symptoms ?
    You state OS X 10.9.4 which tells us the Messages app is up to the third build of Messages 8 (this version does not tell us in the About box as Previous versions have)
    You imply it was working and that you have phoned Apple.
    The fact it was working and now it isn't suggests that something changed.
    If that change was  going from Mountain Lion to Mavericks (which would have gone for the latest version) you may have a problem if you are not using an Apple ID that is linked to iCloud.
    The App will fail if anything has happened to the AppleGothic.ttf font
    A navigation to Your Hard Drive Name/Library/Fonts will reveal it.
    This is actually an unusual place for a Font Needed by an App.
    Some people have found simply moving it to Hard Drive Name/System/Library/Fonts seems to help.
    Also check it with Font Book (In this listing it appears near the bottom)
    Highlight it and use the File Menu > Validate if the Font is already On.
    8:15 pm      Monday; September 8, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Why can't I sign into my iMessage with the correct username and password?, Why can't I sign into my iMessage with the correct username and password?

    Why can't I sign into my iMessage with the correct username and password?, Why can't I sign into my iMessage with the correct username and password?

    Are you trying to sign in with App Store Apple ID or, another ID that isn't associated with your device?
    Have you tried contacting Apple Support?
    http://www.apple.com/support/ipodtouch/contact/

  • HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

    why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

    1. Because if you could, someone who breaks into your account could do it as well.
    2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96882)

  • Why can't I sign into I cloud on my I pad but can on any other devices i.e. my I phone and my I mac

    Why can't I sign into my iCloud on my iPad but can on any other devices i.e my I phone and I mac

    What App are you using to log in, Safari?
    You cannot access icloud.com from an ios device in a browser. They have individual apps (find my phone, mail, calendar) to access those services from an ios device.

  • Why can't I sign into the YouTube app. I just get authentication error

    Why can't I sign into the YouTube app. I just get authentication error

    No it isnt an issue with the youtube account- i have no problem signing in to youtube. I can even sign into the Google Youtube app.  What i cannot sign into is the Apple Youtube app- the one linked to by Safari when you click on a youtube video. Please help me solve this problem as your current answer isnt helpful, thanks

  • Why can't I sign into Game Center on iPad Cocoa error 4097 appears

    Why can't I sign into Game Center on iPad Cocoa error 4097 appears

    I have the exact same problem. I can log into Iworks on my macbook but when I tried to share my numbers doc to iwork on my ipad (first generation) it gave me the same error.  Do you think it has something to do with icloud? 

  • After re-setting my password, why can't i sign into my email?

    After re-setting my password, why can't i sign into my email? After I reset my password and pull up my mail, a message pops up saying that it cannot sign in. What should I do??

    Try Frequently Asked Questions About Apple ID
    And on your iPad, tap Settings / Mail, Contacts, Calendars. Tap the mail account name / Account. Re type in the correct password there then tap Done.

  • Why can't I sign into Face  Time

    Why can't I sign into my face Time..have changed password...Still can't sign in

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • Why can't I sign into you tube

    why can't I sign into my you tube channel? This is day number 3 not being able to sign in. I click sign in and the page gets redirected and I am still not signed in.

    No, that warning shouldn't be checked.
    If clearing the cookies doesn't help then it is possible that the file <i>cookies.sqlite</i> that stores the cookies is corrupted.<br />
    Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
    You can also try to login in Private Browsing mode to see if that works.
    *https://support.mozilla.org/kb/Private+Browsing
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode

  • Why can't I sign into any website using Safari on my iPhone?

    No matter the website, it will not recognize my password into the site. I don't understand. I can't sign into my school site, check my bank account, sign into paypal. Why won't it let me? I've double, triple, quadruple checked my passwords and they're all correct because I sign on my Macbook with them, but why can't I sign in on my phone? I even downloaded Chrome and they alll worked on Chrome on my phone. But I don't want to use Chrome Help me please?

    I already looked at that discussion but cookies are enabled, and I never use private browsing. When I try to sign in it says that the login failed. It doesn't matter what website I'm on (except apple for some reason I can sign in on apple.com) it doesn't recognize my password. I've typed in everything correctly a dozen times. But Safari had saved my passwords before this started happening so the reason I know the passwords are correct is because I saved them on safari and would just go to the website sign in and my password was saved so id log in and it would work. But now it doesn't. And I don't know why. It works on my computer so I know the passwords are right. But why can't the websites on safari on my iphone recognize my passwords?

  • TS2755 Why can't I log into iMessage?

    I can log into my Apple account with my email address, and password, but using the same email log in I am not able to sign into iMessage. I have tried all trouble shooting suggestions, except return the phone.

    Good morning GoldCylon,
    I'm not sure if you have seen this article yet, but it goes over some troubleshooting steps specifically for activating iMessage.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Hope that helps,
    Griff W.

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