Why can't I sign into Messages?

I just got my new Macbook Pro.  I tried signing into Messages for the first time and have had no success.  I know my password is correct.  I get the message "Could not sign in. Please check your network connection and try again."  I also know that my connection is fine since I am on the internet at the same time.  Any help?

Your warranty includes 90 days of phone support. Call AppleCare. Please update this thread with the resolution you get from Apple.

Similar Messages

  • Why can't I sign into messages on OSX Mountain Lion?

    I just upgraded to Mountain Lion on OSX and I cannot sign into Messages or FaceTime. I'm getting this message every time:
    "The server encountered an error processing registration. Please try again later."
    Any advice or anyone else experiencing this?

    Hi again,
    The Host File was the "fix" to the issue before OS X 10.8.2 came out (this updates Messages to version 7.0.1)
    Editing the Hosts file can be done by some apps but is normally a deliberate act to stop some Apps "Phoning Home".
    It does not sound like this is something you have done.
    It is worth learning how to look at the file though.
    EDIT.
    I am presuming you have checked Date and Time (including Zone) settings
    9:08 PM      Sunday; January 13, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously
    Message was edited by: Ralph Johns (UK)

  • Why can't i sign into messages with my apple id

    Whenever I try to sign into messages, it pops up an error saying that my id can't be used.

    HI,
    The most common cause at the moment is a repaired or refurbished Mac missing the serial number on the Logic board.
    Use the Apple Icon Menu > About this Mac.
    Near the top is the current OS version listed
    Click this line twice (Once to Build number and again to Serial number)
    If it is missing you need and Apple Store or Apple Authorised Service Provider to sort this for you.
    10:42 PM      Wednesday; February 13, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • "An error occurred during activation. Try again." Why can I not sign into imessage?

    "An error occurred during activation. Try again." Why can I not sign into Imessage?

    Hi,
    You stated earlier that you had already deleted the "madrid" .plist with no effect.
    Can I check you did this with the app closed down or at least restarted the app straight afterwards ?
    If you did that close the app if open and access the ~/Library/Preferences  folder again.
    This time delete com.apple.imessage.bag.plist 
    This item stores the Apple server used for your Login to the iMessages server and contains a date/time reference.
    Restarting the app after deleting this file will make it reconnect with the iMessages servers in a fresh manner which my solve things.
    It may sort out any date/time issues with the stored date.
    Messages is one of the app that Apple have "Sandboxed".
    This means that some of it's operations are held away from other apps to prevent one app bringing down several others.
    This is turn means that the route or path used by the app to Read and Write to the various .plists is different to the direct placing in ~/Library/Preferences.
    The Path is ~/Library/Containers/com.apple.iChat/Data/Library/Preferences
    Mostly the items in here are then Aliases that point to the actual originals in ~/Library/Preferences.  However there are exceptions.
    You can copy and paste the Path above in to the Finder > Go Menu > Go to Folder dialogue box to access this folder.
    Once there use the Finder's View Menu > Show Path Bar.
    This adds a collection of folders across the bottom of the Finder window.
    Right click on the Preferences folder at the right hand list of the Path.
    Chose the Get Info option.
    In the Info panel scroll to the Bottom.
    Your Shortname should appear (with (Me) as well) and you should have Read and Write Permissions
    If you highlight this and then use the Cogwheel type iCon it should reveal you shortname again but in Greyed out form which mean you Own the File/folder
    Repeat this for each containing folder until the Library item on the left (you don't need to do the Little House  icon one)
    You should have Read an Write Permissions and Own all of them.
    Can you confirm this ?
    8:04 pm      Sunday; June 15, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • After re-setting my password, why can't i sign into my email?

    After re-setting my password, why can't i sign into my email? After I reset my password and pull up my mail, a message pops up saying that it cannot sign in. What should I do??

    Try Frequently Asked Questions About Apple ID
    And on your iPad, tap Settings / Mail, Contacts, Calendars. Tap the mail account name / Account. Re type in the correct password there then tap Done.

  • Why can't I sign into Face  Time

    Why can't I sign into my face Time..have changed password...Still can't sign in

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

    why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

    1. Because if you could, someone who breaks into your account could do it as well.
    2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96882)

  • Why can't I sign into I cloud on my I pad but can on any other devices i.e. my I phone and my I mac

    Why can't I sign into my iCloud on my iPad but can on any other devices i.e my I phone and I mac

    What App are you using to log in, Safari?
    You cannot access icloud.com from an ios device in a browser. They have individual apps (find my phone, mail, calendar) to access those services from an ios device.

  • Why can't I sign into the YouTube app. I just get authentication error

    Why can't I sign into the YouTube app. I just get authentication error

    No it isnt an issue with the youtube account- i have no problem signing in to youtube. I can even sign into the Google Youtube app.  What i cannot sign into is the Apple Youtube app- the one linked to by Safari when you click on a youtube video. Please help me solve this problem as your current answer isnt helpful, thanks

  • Why can't I sign into Game Center on iPad Cocoa error 4097 appears

    Why can't I sign into Game Center on iPad Cocoa error 4097 appears

    I have the exact same problem. I can log into Iworks on my macbook but when I tried to share my numbers doc to iwork on my ipad (first generation) it gave me the same error.  Do you think it has something to do with icloud? 

  • Why can't I sign into my iMessage with the correct username and password?, Why can't I sign into my iMessage with the correct username and password?

    Why can't I sign into my iMessage with the correct username and password?, Why can't I sign into my iMessage with the correct username and password?

    Are you trying to sign in with App Store Apple ID or, another ID that isn't associated with your device?
    Have you tried contacting Apple Support?
    http://www.apple.com/support/ipodtouch/contact/

  • Why can't I sign into you tube

    why can't I sign into my you tube channel? This is day number 3 not being able to sign in. I click sign in and the page gets redirected and I am still not signed in.

    No, that warning shouldn't be checked.
    If clearing the cookies doesn't help then it is possible that the file <i>cookies.sqlite</i> that stores the cookies is corrupted.<br />
    Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
    You can also try to login in Private Browsing mode to see if that works.
    *https://support.mozilla.org/kb/Private+Browsing
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode

  • Why can't I sign into any website using Safari on my iPhone?

    No matter the website, it will not recognize my password into the site. I don't understand. I can't sign into my school site, check my bank account, sign into paypal. Why won't it let me? I've double, triple, quadruple checked my passwords and they're all correct because I sign on my Macbook with them, but why can't I sign in on my phone? I even downloaded Chrome and they alll worked on Chrome on my phone. But I don't want to use Chrome Help me please?

    I already looked at that discussion but cookies are enabled, and I never use private browsing. When I try to sign in it says that the login failed. It doesn't matter what website I'm on (except apple for some reason I can sign in on apple.com) it doesn't recognize my password. I've typed in everything correctly a dozen times. But Safari had saved my passwords before this started happening so the reason I know the passwords are correct is because I saved them on safari and would just go to the website sign in and my password was saved so id log in and it would work. But now it doesn't. And I don't know why. It works on my computer so I know the passwords are right. But why can't the websites on safari on my iphone recognize my passwords?

  • Why can't I sign into iTunes Store ??, Why can't I sign into iTunes Store ??

    please help .. bought a new ipod , wanna get songs of itunes for it for the first time ever , why can't i sign in ?? I do have a verified apple id ..

    fasterlano wrote:
    Yes I use the same one for iCloud that I use for itunes & mac app store. The issue is that when I turn on my imac, it asks me to setup icloud before using the imac, I do that and seems fine. But, as I said in System Preferences, I cannot sign into iCloud, keep getting the "you can't sign into iCloud now" "try signing in again".
    What happens when you go to www.icloud.com and try to login with this ID that you use for iTunes and MAS. Does it log you in?

  • Why can't i sign into FaceTime on mac

    why cant i sign into facetime any more since i got lion on my mac ? nothing wrong with apple i. d. or internet connection.

    Check the troubleshooting advice Here:
    If you can't make or receive FaceTime calls - Apple Support
    If you can't send or receive messages on your iPhone, iPad ...
    If you get an error when trying to activate iMessage or ...

Maybe you are looking for