Why can't I sync my ipod after the update?? (ios 5.1.1)

Ok. So I upgraded my ipod to 5.1.1
Few weeks after that, I tried syncing my
music. It usually works, but it doesn't sync!!
Is it the upgrade, or is there something wrong
With my ipod?? Please help!!

Any error messages?
Do apps sync fine?
Try the standard fixes:
-Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod

Similar Messages

  • Why can't i use my ipod after the battery died during a reformatting? i've tried many things to fix it.

    Why can't i use my ipod after the battery died during a reformatting? i've tried many things to fix it.

    I do not understand your question.  You do not formate an iPod.  Please explain better the problem. what lead up to the problem and what you have tried so far.

  • Why can't I sync my ipod after update

    After doing the latest update, my ipod, iPad and iPhone is no longer recognised in iTunes. None of the devices I have are connecting or showing in connected devices box, it is all greyed out. I have run the device test on iTunes but it says there is an error and it cannot find any connected devices. Please help, this update has driven me crazy as my iTunes and my devices always connected with no problems.

    What did the error message say?
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates

  • Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

    Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

    You are not addressing APple here. We are all just users like yourself.
    See if this long discussion for iOS 6 helps
    How do I make IOS 6 keep wifi on when...: Apple Support Communities

  • TS3899 I can't acces my email after the update iOS on Sunday.   How to solve my pb?  Thanks

    I can't acces my email account after the update with iOS 6.  Can somebody help to fix it? Thanks

    What do you mean by access?
    Try deleting the account in the Mail app and setting it up again.

  • Why can't i sync my ipod along with ATV

    Every time i open itunes my apple tv syncs and will not allow my ipod to sync to the computer so i can update it. i think apple needs to make itunes where it can sync more than one device or can someone please tell me how to unsync apple tv so i can sync my ipod?

    That's not normal behaviour. I routinely sync my iPod and my ATV at the same time. They both show up under devices at the same time. I can't think what would cause this problem. I know, if I had the available USB ports, I could sync two iPods at the same time, too.
    Two basic trouble shooting steps (that may or may not be relevant but won't hurt) would be to repair permissions and trash the iTunes preferences file. You repair permissions by using Disk Utility (should be in your Utilites folder in your Applications folder). The iTunes preferences file should be in the Library/Preferences folder, I believe. It's called. com.apple.itunes.plist.
    It's a place to start.... I also agree that posting in the relevant iPod forum wouldn't hurt.

  • Can you have sync 2 ipods to the same itunes??

    I am an itouch and my brother does to. He wanted some of the apps i bought. Can i just sync his ipod to my itunes and put the apps on his ipod??

    You can sync as many ipods as you like to one itunes library.
    Each is different and can be set to sync whatever you like.

  • Can't unlock & pay for apps after the update to ios5.1

    I'm using ipad2. After the update to ios5.1, when I tried to unlock & pay for the app, message "This is not a Test User account. Please create a new account in the Sandbox environment" appeared. What should I do?

    Any error messages?
    Do apps sync fine?
    Try the standard fixes:
    -Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod

  • Why can't I sync my ipod classic?????? Says can't be read or written!!!!

    Please helpppp!!! Some error pops in all the time. Has been a while.

    Likely corrupted hard drive of your iPod
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Why can't I sync my ipod with iTunes 7.0.2?

    I'm using itunes 7.0.2 and am having problems syncing my ipod. I have recently formatted my computer and reinstalled everything, including itunes. My whole library was lost. When I reinstalled itunes the library was empty and so it erased all the songs off my ipod when i connected and synced it. I later filled the library in the newly installed itunes and now when i want to sync the ipod it says "Songs on the ipod "XY" cannot be updated because all of the playlists selected for syncing no longer exist". I also can't update manually,so i'm basically left with a useless ipod.
    Any help would be appreciated.
    Regards,
    J
      Windows XP  

    Thank you for your effort but when i create a new smart playlist and choose it as the playlist to sync to, i get the message "You changed your ipod settings. Would you like to apply them?" When i click APPLY, i get a new message, saying "The ipod "XY" cannot be updated. An unknown error occured (-50)." Also, my nano goes to charge mode (no "don not disconnect" sign) as soon as i get the old message "The ipod cannot be updated because the playlist no longer exist"...

  • Why can I not sync my iPod Classic?!

    When trying to sync my iPod classic iTunes says it cannot be synced because "the required folder cannot be found". I have a PC and I have no problems syncing my iPhone 5c and iPad 3. Is there anyway I can fix this?

    You may want to check ur settings. when you plug in ur ipod make sure it is highlighted then at the top of the page you will see tabs Summary Music Podcast Info....click on the MUSIC tab...in that box there will be 2 options:
    Sync Music
         Entire Music Library
         Selected playlist, artist, albums, and genres
    MAKE SURE YOU HAVE CHECKED OFF ENTIRE MUSIC LIBRARY
    I hope this works....Let me know

  • Why can I not sync my iPod Nano 3rd Gen to my iTunes 9.1.1?

    My daughter mistakenly downloaded the latest iTunes version which does not work with my older iPod Nano 3rd gen.  Before all this happened I was running version 9.1.1 which was working beautifully.  After uninstalling the updated version and reinstalling the 9.1.1 version, I cannot restore nor sync my music to the iPod Nano.  I would just be happy having things the way they were previously.  Any tips???  Thanks.

    Go to the Apple icon in the upper left corner and select 'About this Mac' - it will show you which version of OSX you are using.
    Read this KB from Apple - http://support.apple.com/kb/ph12113
    MJ

  • Why can't I sync my iPod touch with a new computer without deleting everything?

    I recently got a new laptop, but now when I try to sync my iPod touch, it says "The iPod "Jessica's iPod" could not be synced because this computer is no longer authorized for purchased items that are on this iPod". I have authorized my computer, and when I try to authorize it again it says "This computer is already authorized".

    Maybe:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    One you sort the Authorization out you have to do the following to lose the content on the iPod
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Frozen ipod after the update and it won't turn off

    After the 2.0.1 update itunes wouldn't recognize my ipod touch. I ran the diagnostics and no iphone or ipod touch was found. My computer knows it's there but itunes doesn't detect it. The ipod is frozen on the screen with cracked apple and the load circle right below. It's been like this for about 6 hours. I at least just want to turn off the ipod. I've tried all kinds of methods to remedy this but nothing works. I'm afraid the ipod might get damaged being like that for so long. I would appreciate it if someone can help. This is so frustating.

    This happened to me last night. My screen was frozen with the "cracked" Apple logo. I thought it was toast. I decide to give it one more try. This time I held the top On/Off button until it rebooted. I had it for several seconds (I don't know how many seconds, but it seems like almost 30). I may have held the "Home" button at the same time.
    When the IT rebooted, everything was fine.

  • Can't send pictures via text after the update

    I completed the update and can no longer use text to send pictures. When I make the attempt nothing seems to happen. When I later try to send another text to that same number, the texting app just quits. Is anyone else having the same issue?

    You've posted in the iPhone 4 forum. You want answers about iOS4--you need to post in the appropriate forum.

Maybe you are looking for