Why can't I sync my .mac address book with my address book on my imac?

Ive read all the instructions made sure all my settings and preferences are correct, but my .mac contacts simply wont download into my contacts book on my .mac
Very very frustrating!
Please help!

here's some more information from michael lafferty, a frequent contributor:
"You also need to understand that now is not a particularly good time to be dealing with .Mac Sync issues, because server side changes have been made to accommodate the release of Mac OS X 10.5, and synchronization between Mac OS X 10.3 and any later version of Mac OS X is no longer supported. Substantial performance problems evident over the last few days have also made life difficult for many .Mac users.
"And, now more than ever—despite the likely slower response due to these changes and the large numbers of those likely affected—you should work with a .Mac support representative to resolve your registration or connection issue before attempting to reset your synchronization data. You've got the right idea, but you cannot proceed until you are able to connect and exchange information is a session with .Mac.
"To trigger a support request, fill out the web form on the lower part of this page. The status indicators at .Mac show that the synchronization update is still in progress, and that users may not see expected results."

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Why can't I sync my .mac address book with my address book on my imac?

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