Why can't I transfer music and film to my iphone from my pc?

For some reason, I am now completely unable to transfer ANYTHING from my pc to my iphone.  Can anyone help, please?

Yes, my phone is detected and I can back it up using itunes.  I can transfer video to the itunes library, but can't then move it onto the iphone.  I've tried transferring direct from windows explorer to the iphone but that doesn't work either. No error messages appear.

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