Why can't I transfer photos from my iPhone 6 to my PC (Windows XP)?

Hi,
I have an iPhone 6 plus and I cannot transfer my photos in the usual way! I had an iPhone 4, then I got an iPhone 5s and I always managed to transfer my photos to my PC using the assistant scanner and camera wizard. I can't transfer my photos off the iPhone 6 - I still have the same computer, windows XP, the iPhone software is up to date....my computer recognises the iphone 6 but if I try to transfer the photos I get error messages like "unable to transfer the image" and "incorrect image"......help!

Hi dwadwine,
Is it possible that you have antivirus software that may be blocking this? Try disabling the antivirus software when you import the photos. Since your PC is recognizing the iPhone, do you have a different software program you can try? You may find some other solutions on the Windows forums.
Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support
http://support.apple.com/en-us/HT201302
Import media to a Windows PC
Before importing your media:
Unlock your iOS device using your passcode, particularly if you've never synced your device with the computer before. Learn more about iOS passcodes.
Makes sure your iOS device trusts the computer you want to import your media onto. Learn more about "Trust this Computer."
Windows 8: Learn how to import photos and videos from a camera, phone, or DVD (Windows Help)
Windows 7 and Windows Vista: Learn how to get pictures from your camera to your computer (Windows Help)
If your computer doesn't recognize an attached iPhone, iPad, or iPod touch as a camera, and prevents you from importing photos to your computer, learn how to resolve the issue.
Regards,
Judy

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