Why can't I update bootcamp software on my Macbook Air 2013?

I'm running windows 8 on my 13" macbook air 2013. Apple sent me a notification of updated bootcamp support software and directions for installation. This web page included a list of the models that are supported by this software and mine is one of them. When I began installing this support software an error message said my computer model isn't supported. I called apple care and they told me it isn't their responsibility to supply windows drivers for people running bootcamp. This sounds fishy and completely wrong. Can someone help, please?

Can you go back and post the web page and actual details (drivers, versions, etc)?
Are you trying to update in Windows and from the Apple Software Update application? manually downloading in Windows? you can use either.
Yes, very fishy. Use to be even worse I think with just how well they are ready to answer and help with Windows on Mac topic.
Use to be the old support pages were to me easy to see and find updates and tech support articles but you can still try there for both your Mac, firmware and model specific, and for Boot Camp.
Also when Mac OS X gets updated, often you download new drivers from within Boot Camp Assistant, too, a 3rd method.
Wasn't clear which method was used.
http://www.apple.com/support/macbookair
http://www.apple.com/support/bootcamp
http://support.apple.com/downloads/

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