Why can't I update Camera Raw 6.6 through Help menu?

I have a Photoshop Element 10 Editor (the one bought from App Store), and now I try to update Camera Raw to 6.6.  After reading through Adobe's website, they suggest to update it from help menu but problem is I couldn't find the update in my help menu.  What did I do wrong?  So I then downloaded the Camera Raw 6.6 from Adobe Website trying to manually install it, and now I got a message "Update is not applicable".  What does this mean now?  Any advice please...
Also, I contacted Adobe via Live Chat, and then I got supporter who asked me for only serial number otherwise there is no help.  I then told him, App Store did not provide one but seems he doesn't have a clue what is App Store and insisted me to contact the store directly to ask for a serial number.   ???  I tried to explain him that the App Store is the store where you downloading software online through Apple's computer, and he seems still not understand what App Store is and concluded me if I have any other question I would like to ask?  Great.. so I asked him where he is residing and he replied "India".  Well.. I don't know how the support live chat go through India, but I want a support from someone who know what "App Store" is.  His name is Vasu, seems to be a gentle man but.....

You can't update it because you have the app store version. Apple doesn't allow apps sold via the app store to update any way except via the app store, and adobe evidently doesn't think it's worth creating a whole new version every time there's a raw update. You can do it manually, although it's quite a pain. Directions are in this thread:
http://forums.adobe.com/message/4106312#4106312
EDIT Incidentally, although I doubt it will help with tech support (they often seem to be missing all PSE pages from their script books), for the app store version your serial number is your apple ID, at least when it comes to qualifying for upgrade pricing and things like that.

Similar Messages

  • Wy can't I update camera raw ?

    I have Photoshop CS5 with an old version of camera raw ( 6.4),  why can I not update to the latest version?  What is wrong with you ADOBE? Under help -> update the updater is stating that there are no updates available, I know that there is updates for camera raw.  I also tried to use the manual update utility and this updater is telling me that this is update is not for my version ?Any help please.

    Yammer P wrote:
    Erm ... what about 6.7?
    Ooooops!  MAJOR senior moment, my bad.     
    My apologies.  I bought CS5.1 at the same as CS6 because the upgrade to CS6 was free with CS5,x, and used CS5.5 only to verify that it was working.  The number 4 afyer the dot stuck with me from 7.4.  Sorry.
    You are of course right.  CS5 can be upgraded to ACR 6.7.
    The problem the OP had is two-fold:  (1) the Adobe Auto Updater never worked right for ACR on the Mac until CS6; and (2) the OP was evidently trying to install ACR 7.4 manually, which does not run on CS5.

  • Why can't I open Camera Raw???

    I have photoshop CS6 extended and Bridge CS6 that came with it. When I try to open image files from bridge to edit them in Camera Raw, I get this message: 
    I tried searching for camera raw folder, no results. Apparently it's not even on my computer... Doesen't Camera Raw come with photoshop? Or am I doing something completely noobish? Please help.
    Thanks in advance,
    Arty.

    I figured that it works in Bridge if you click on a picture and select "open" in the File menu. It also works from mini bridge in photoshop, but the right clicking method and "Launch ACR" botton on the top of Bridge's menu doesn't work.
    Oh, and by the way, for anyone who would read this post trying to solve the same problem:
    SSPRENGEL'S SUGGESTION ONLY WORKS FOR CS5, FOR CS6 IT DOESN'T WORKS. SO IF YOU HAVE CS5 - CS5.5, USE THIS METHOD, IF YOU HAVE CS6 DON'T BOTHER. YOU CAN LAUNCH ACR BY CLICKING ON THE IMAGE IN BRIDGE AND SELECTING "OPEN" IN THE FILE MENU. DON'T USE THE ACR ICON OR RIGHT CLICK MENU TO OPEN ACR, IT WILL NOT WORK. YOU CAN ALSO OPEN ACR FROM PHOTOSHOP, AND IT WILL WORK
    Thanks for help ssprengel, my problem is solved but I still wounder why I can't open ACR using the disignated buttons...
    -Arty

  • Why can't we have Camera Raw 8.5 open as an external editor in Lightroom 5 to allow using the new filter brush

    ARC 8.5 has a new filter brush for the graduated filter which will allow deleting areas from the applied area - why/how can ACR 8.5 be set as a external editor to allow access to this ability???  . Or when will Lightroom be upgraded to have this feature?
    Thanks

    ACR 8.5 is a plug-in for Photoshop not a standalone program.  I’d suggest doing an Edit In Photoshop CC/2014 and then using Filter / Camera Raw in PS to do your edits.
    I would also LR will be upgraded at some point, but maybe not until 6.0.  It’s hard to say, since the LR folks are having to deal with LR mobile things, now, too, PS is part of the cloud, and a promise of the cloud is to get new functionality sooner.

  • Why can't I save camera raw defaults?

    I am currently unable to reset my camera raw defaults in CS5 (Camera raw 6.5).  When I click on "Save Camera Raw Defaults", the changes do not show up when I open up a new image using Adobe Bridge. I seem to be stuck with the changes I made some time ago. What could be happening?

    Camera Raw uses the same settings you used last time to open a file.  That's just the way it works.  The defaults you set will be used on any image you haven't opened before.
    In order to revert an image that's been opened before to the new defaults, you need to do one of the following:
    1.  Choose Camera Raw Defaults from the menu:
    2.  Depending on how you have configured Camera Raw to remember your past settings, either delete the sidecar XMP files or go into Edit - Preferences - Camera Raw... and purge your Camera Raw cache if you'd like to throw away all previous settings and have future opens use your new defaults.
    -Noel

  • Why can't I update Adobe application manager or Adobe camera raw?

    40-07170-124318032014   I am caught in an Adobe nightmare. I have CS5 suite 64 bit (a company licensed suite) operating on windows 7. Neither I nor the company IT guy can
    get the latest Camera raw version orthe latest Adobe update manager to install. Is this another one of those "wonderful' problems caused by your cloud marketing concept?

    Sorry, I clicked on this  link, and got that message http://www.adobe.com/support/downloads/product.jsp?product=106 <http://www.adobe.com/support/downloads/product.jsp?product=106&platfor m=Windows<http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows>>
    George Trimmer |  Designer
    Main 702.515.5500   |  Fax 702.515.5684
    Direct 702.515.5677 |  Mobile 702.604.4784
    7000 Lindell Road
    Las Vegas, NV, 89118
    www.ges.com<http://www.ges.com/> | [email protected]<mailto:>
    cid:2432c76a-f612-407c-a5c4-5fda83acb978<http://defyingconvention.ges.com/

  • Can't update Camera Raw 8.3

    Just bought Elements 12 and it wouldn't import my RAW files from my Olympus OM-D E-M1 camera. I assumed that's a result of Camera Raw not being updated to the latest revision so I checked to see if there was an update available and sure enough, there was. That's where the good news ended. I can't run the update until I quit both Elements Organizer and Elements Auto Analyzer. Quiting Organizer is easy but there doesn't appear to be a way to quit Elements Auto Analyzer on the Mac. As a result, I can't run the update and can't import the RAW files. This is an example of poor programing on so many levels it's embarassing. At the moment, I have a totally useless piece of software.
    I'd love to have a shortcut to work around the problem but Adobe really needs to clean up their act here.

    nealeh
    Consider
    Trying to update it with the full Photoshop version can be done, but this will prevent future automatic updates from working.
    I would question that generalization. Specifically,
    a. If you had Premiere Elements 12, updated Camera Raw from 8.2 to 8.3 manually using the files pointed to, if and when there is a Camera Raw 8.4, I do not see any problem updating Help Menu/Update or manually for that 8.3 to a projected 8.4.
    In the case relating specifically to this thread, Premiere Elements 12, I see no reason why a manual install of 8.3 will prevent future updates of that Camera Raw version if there are more released that are compatible with 12.
    b. However, if I had version 11 which probably did not support Camera Raw beyond Camera Raw 7.4 and did a manual install of 8.2 (which I know can be done), I would not expect to use Help Menu/Update to update that "8.2" to "8.3".
    And updating manually with "full Photoshop version" here will get you the same Camera Raw 8.3 with all its "Elements" disabled features just as always when comparing to Help Menu/Updates  by the book.
    I base the above on my personal experience with version 11, where I manually installed Camera Raw 8.2 and obtained the results cited.
    ATR

  • Can't open raw files from Nikon d800 in PS CS5 and can't update Camera Raw plug-ins

    Can't open raw files from Nikon d800 in PS CS5 (Win7 64-bit). It says, the model not supported by Camera Raw. Tried updating Camera Raw plug-ins for d800 but keep getting error message: Update failed, Adobe Application Manager may be damaged. Re-install the latest application manager but still the same error message. How to fix?

    These links may help
    Adobe - Photoshop : For Macintosh
    Adobe - Photoshop : For Windows
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • How can I update Camera raw for Photoshop CS5 to access images from Canon Rebel T4i?

    How can I update Camera Raw for Photoshop CS5 to access images from Canon Rebel T4i? The updated version of Camera Raw 7 says it only works with CS6. Outside of buying a new Photoshop, is there anything I can do?

    Buy Lightroom (much cheaper alternative to Photoshop) - does all your 'Photo-related' tasks. Full version of LightRoom 4 is $149/- - http://www.adobe.com/products/photoshop-lightroom.html
    LightRoom 4 supports ACR (Adobe Camera Raw) 7. Once processed with Lightroom, if you still need, you could take the photo in JPG or TIFF format into Photoshop CS5 for further processing.
    Another option is to use Canon Raw Codec that would've come with your camera's box to process the RAW images and then take them into Photoshop.

  • I attempted several times to update Camera Raw Ver 6.7 to my PS 5 and PS 6 but failure notice was prompt even after 100% message was shown. Can you tell me the reason?

    I attempted several times to update Camera Raw Ver 6.7 to my PS 5 and PS 6 but failure notice was prompt even after 100% complete  message was shown. Can you tell me the reason?
    BR,

    Without proper system information and other technical details like the actual error messages nobody can tell you much.
    Mylenium

  • Can't update Camera Raw because updater says need to close Bridge

    Help! I am trying to update Camera Raw on CS5 so it will work better with LightRoom 3, but the updater stalls and says to close Bridge. Bridge does not appear in Task Manager, and I even uninstalled it, but I keep getting the same message. Why is Bridge holding up the update? Thanks.

    What's your OS ?
    Check in Task Manager (Windows) or Activity Monitor (Mac) if there is any instance of AAM running.

  • Can't update camera raw:  "Unable to apply updates"

    Can't update camera raw:  "Unable to apply updates You are already running Adobe Application Manager. Please close all instances of Adobe Application Manager before applying updates." The only instance of AAM that is running is the one that opens automatically when I click "Updates" in the PS 6 Help menu.

    What's your OS ?
    Check in Task Manager (Windows) or Activity Monitor (Mac) if there is any instance of AAM running.

  • How can update camera raw 8.6 ?

    Lightroom 5.6 needs Camera Raw 5.6 for a full compability.
    How can update camera raw 8.6?
    Thanks!

    Hi Mierteran,
    Please follow the link: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6 to download Update Camera Raw 8.6.
    Let me know if its works or not.
    Thanks,
    Ratandeep Arora

  • Why can't I update any apps? When I hit update it gives me an old id. But in settings my new id is totally set and verified. How cam I make the change in App Store?

    Why can't I update any apps? When I hit update it gives me an old id. But in settings my new id is totally set and verified. How cam I make the change in App Store?

    App purchases are permanently tied to the ID with which they were purchased. They cannot be transferred to a new ID.
    You will have to enter the password for that ID or delete the apps and re-purchase them with the new one.
    ~Lyssa

  • Can not Update camera raw 7.1 to 8.1

    Updating camera raw 8.1

    Hi Racer,
    Are you getting any specific error message when updating Camera Raw ? If yes, What is the error message ?
    What is the operating system you are on ?
    Please give the complate details as it will helpful in assisting you with the issue.
    Thanks,
    Manish Sharma

Maybe you are looking for

  • Getting Error:::oracle.jbo.domain.Date cannot be cast to java.lang.String

    Hi Friends, I have simple req'. i have one date filed in OAF page...if user has change the date filed..means if he incresed by 2 days..then i need to call one procedure..if not no need to call.... first am picking that date field to by uusing prepare

  • J2EE Client Application (weblogic.ClientDeployer)

    Hello, I'm experimenting with the ClientDeployer utility as described in the 6.1 documentation, and I face some odd behavior. I created a jar file (cli.jar) containing the class files of my client application, and a META-INF/application-client.xml fi

  • Can I buy an original 2G iphone from Apple?

    I want to buy an original iphone from apple, can anyone help me? I don't wanna buy from "craigslist" or "ebay" because I dont trust any of those buying websites.

  • Java code in OIM

    Hello All, I am trying to run the below java code via OIM.Its a simple code for testing and I will later modify it. After reading the threads on forum I created the BI outside the main class. After adding the jar..I when I am adding a adptr task and

  • My iPhone 4s battery is messed up. care of it

    I charge my battery to 100% but as soon as I take my iPhone off the charger It immediately goes to 95% Is there something I can do to fix this or should I Just let apple take care of it? I also have AppleCare.