Why can't i update to 4.2 on my ipod touch

i have tried several times and keep getting the same error message

Sounds like there is a problem with the existing backup for your iPod Touch.
You can delete the current backup followed by trying to manually create a new backup to see if this resolves the backup problem.
Go to iTunes > Preferences. Under the Devices tab, select and delete the current backup for your iPod Touch.
Follow this by right-clicing on your iPod Touch under Devices in the iTunes source list. At the menu window that appears, select Back Up to create a new backup for your iPod Touch.
The backup does not include any iTunes content on your iPod Touch including all 3rd party apps. All iTunes content on your iPod Touch including all 3rd party apps should be in your iTunes library on your computer. All photos on your iPod Touch that were transferred from your computer are not included with the backup either. All photos transferred from your computer should remain on your computer.

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