Why can't I update to the latest version of iTunes on my pc?
Why can't I update to the ltest itunes on my PC. It won't recognize my iphone unless I do this.
Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
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Why can't I update to the latest version of itunes. My computer tells me an error occured and if it happens again to load manually
Had exactly same problem on iPad1. "Unable to check for update. An error occurred while checking for a software update". Been getting this since 3/7/2012. Apple support said probably server overload. Checked these comments and found answer that worked.
-- Reset device
. Backup your iPhone/iPad to iCloud (very important). Settings>iCloud> Storage and Backup>Backup Now (at the bottom)
. Erase your device. Settings>General>Reset>Erase All Content And Settings
. Device will reset and wipe itself
. When it restarts follow the instructions on screen and setup your device.
You're choices here do not really matter except for restoring From a backup.
Do not restore a backup, chose "Set up as new".
. When complete, the Software Update should now work which will install IOS 5.1
. When installed, Erase the device again (see Above).
. Once erased, follow the Wizard but this time select that you wish to restore from a backup
In iCloud. Select the backup that you took in first step.
. Your device should be back to normal and with IOS 5.1.
This takes time to complete but it worked. Thanks to Glosdeveloper for this. By the way this was an "over the air" update (as opposed to plugged in. -
I can't update to the latest version of iTunes - complains that iTunes10.7.dmg is corrupt?
Surely iTunes should be upgraded automatically? It always has in the past.
Typically a computer does not automatically update itself. This would be highly undesirable in my opinion. What if it was it started doing it just as you were going to do a presentation? I have never heard of iTunes automatically updating itself.
Why do I have to download it again?
You can let Software Update do this if you wish.
And why from the Apple website and not the itunes website?
What iTunes web site? The "iTunes website" is the Apple web site.
And if I do, wont I lose all my playlists, the info from my old phone etc.
No, you shouldn't but once a month somebody complains here than an update wiped their iTunes collection. Not sure I believe them since i don't see how it could do it, but you should always back up first.
I have just bought an iphone 5, delivered today, which wont sync with 10.6.3.
Correct. An iPhone 5 requires iTunes 10.7
When I try to upgrade via iTunes, it tells me that I have the latest version.
Maybe it is the latest version your computer can run with the operrating system version you are using.
At this point I am just going to say it is polite to leave this topic to answer the questions of the original poster (OP). You are facing a pretty different set of issues and you should start your own topic where we can focus on your issues and not get it all muddled up with the OP's. -
iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs itunes???
Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
i need to update to the latest version of itunes, but need to download some images and video first.....it is telling me that this will all be erased if i update, but it is not letting me do anything else.....what can i do??
You have no choice but to restore the phone.
However, I'm sure you've been smart enough to have backed up your data before starting the most significant update in iOS history,right? -
I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggetions?
Reading multiple threads here and other sites. Very frustrating without a possible solution in sight so far.
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My Iphone 4 crahsed a few months ago when I tried to update and i have used Itunes already and it updated to the latest version of itunes but it says there is an erro and cannot be restored, I'm not sure why it is saying that, can I get some help?
Hi Alyssa_fagundes,
Thanks for the question. Based on what you stated, it seems like you need help restoring an iOS device. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
I just updated to the latest version of iTunes and now it will not sync with my iPhone 5
I just updated to the latest version of iTunes and now it wont detect my iPhone 5 to sync. Can anyone help? I am running on Windows 8.
I have already gone into control panel and repaired the program. Nothing is working!See the tt2 user tips for help:Troubleshooting issues with iTunes for Windows updates
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I just updated to the latest version of itunes, n ow when I plug in my iphone, it says it cannot sync because "apple mobile device service is not started" this never happen before, what do I do??
The Apple Mobile Device Service is a part of sever programs that "help" iTunes on Windows. It may have been disabled in the Microsoft program, msconfig, or using a third party utility, such as CCleaner.
I would suggest trying to find and enable the service. To do so, click on the start button, click "run", and then type "msconfig" look for the iTunes Helper entry and make sure that it's enabled.
Additionally, there may be another service which you will have to enable. You can type something like "service.msc", (I'm not sure exactly) to see the "Services" control panel and look for it there.
If you can't find either, feel free to post here again.
Message was edited by: MoshBerm -
Once I updated to the latest version of iTunes, I now cannot get all my apps to update. Then syncing up. Poor way of doing business with little help. Need help?????
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
I updated to the latest version of Itunes and my Ipod touch froze up with a picture of a usb cable and the i tunes logo
Well the answer I gave you didn't solve the problem. Is the USB cable and the iTunes logo still on the iPod screen? You could start the "fixing process" by rebooting your computer, connect the iPod again, launch iTunes and see if anything happens.
This article may prove to be helpful. there are many steps that you can try to get the iPod running again.
http://support.apple.com/kb/ts1275
Message was edited by: Demo -
Hi there. I recently updated to the latest version of itunes, and am unable to get newly-purchased ibooks onto my ipod - I don't see any way to click and drag the ibook. Am I missing something?
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed
It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1If might be helpful if you actually told us what the problem is.
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I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas? I am on Windows 8.1 and my iPod is a Classic
Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy
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