Why can't I upload photos from my phone to my computer?

I've been pulling my hair out for two days.  I've installed, removed, installed, removed Palm Desktop ad infinitum.  Please help or the phone is goint into the pool!
Post relates to: Treo 700p (Sprint)

I am having the same problems.
So I need to get the CD version and then it will work, correct?
Thanks!
Post relates to: Treo 680 (Unlocked GSM)

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