Why can't I use a Vision+ and a YouView Box

Hi,
I'm with BT and pay £5 a month for BT Vision. I have their YouView box in one room. They only allow BT Sport on the YouView box if you have fibre and there's no fibre in my area. I asked BT if I could run a YouView box and BT Vision box at the same time and they said no. I ordered a BT Vision Card for a tenner via the online BT shop and bought a BT Vision+ box off eBay for 99p. My assumption was that I couldn't run both boxes at the same time (ie connected to the hub)......not a problem I can only watch one TV at a time!
I've disconnected the YouView from the BT Hub and connected the Vision+ Box but I get a C03 message saying my Vision+ isn't activated. Am I right in thinking BT must be able to activate one of two Vision services depending on the box? My initial assumption was that only one box could physically be connect at any one time.
Has anyone else experienced similar? Is there any way around this? Seems unfair as I am a BT Vision customer, I am paying £5 a month and if I want to watch BT Sport I have to give up my YouView box. BT say I can watch their channel via the web.....not being funny but a simple google search and I could watch their channel without even needing to sign up!!!!!
Thanks
Louis

It sounds like the 99p BT Vision+ box is running the Classic software rather than the New Look software. This is something you really should have checked before buying a second hand box. Once such boxes are deactivated they are effectively a door-stop unless BT choose to reactivate them. The box would need to be reactivated and then BT would need to send the New Look software upgrade to it in order for you to be able to use the viewing card for BT Sport.
I don't know, but suspect that BT would be reluctant to activate and upgrade a box that wasn't issued to you directly by them. They have been gradually turning off the Classic software over the last year or so and it involves older licensing agreements with Microsoft and content providers. Plus it might cause the central system problems now that you have a newer BT Youview box associated with your account. I suppose there's no harm in asking though?

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