Why can't i use mail in other user accounts? (the mail icon is a ? mark)

My user account is the main administrator account, .... but i have other family members that are at that age that they want to use their own account with their own mail account. However, .... under those other accounts, .... the mail icon in the dock is a question mark.
I believe i checked the appropriate check boxes under administrator to allow other apps to be used by other accounts but i am not 100% of this... please help...thanks

Did you move the location of the Mail app?
Within the other accounts navigate to Macintosh HD > Applications > Mail. Double click. Then select the dock, choose the hawk's wings icon and right click and choose "Keep in Dock".
mrtotes

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Why can't i use mail in other user accounts? (the mail icon is a ? mark)

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