Why can't I use my internet, when other Apple products Can?

why can't I use my internet, when other Apple products Can?

Hi helen xia,
Which OS are you using? Please let us know the exact error message.
Regards,
Romit Sinha

Similar Messages

  • Can't print from the internet but other stuff I can

    I have had my printer for about 4 months now and everything has been fine until the other day when it stopped printing from the internet.  Now that I think about it, it's about the same time I put new ink in.  But I can print from Word and other stuff.  I even pulled up the printer in Devices and Printers and did a test page and everything was fine.  I have an HP Envy 4501 (Print Scan Copy Photo).  I use Chrome for my internet and like I said, I've never had a problem in the past with it. 
    I downloaded the HP Print and Scan Doctor and it said everything was good.  When I select to have my email printed, it opens it in a new window and then it does the print display for me and I have to select 'Print using system dialog...(Ctrl+Shift+P)' and then it opens the print window.  It has my printer selected, I hit print and nothing happens.  My printer icon appears down by my clock in the lower right hand corner of my computer and when I hover over it, it says '(1) document pending for Missy' but then nothing happens and a few seconds later it changes to '(0) document pending for Missy'.  ???? 
    What am I doing wrong??  Help please!!! 

    Hi MissyDub,
    Welcome to the HP Forums!
    I understand that you are having a problem printing from Google Chrome, where the print job is shown, but then leaves the queue. I would be happy to assist you with this issue!
    It sounds as though the issue is isolated to Google Chrome. To restore the browser settings (and printing settings) for Chrome you can uninstall and reinstall the software. If you are using a Mac, you can follow this document. If you are using a Windows computer, you can follow this document.
    If that is still giving you trouble, you can also (contact Chrome Support) to find out if further assistance is necessary with their program.
    Thank you for visiting the HP Forums, and I will look forward to your reply!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • I can't enter to youtube? Why can't i use the internet in my campus from college?

    i can't enter to youtube? Why can't i use the internet in my campus from college?

    It is entirely possible your college has decided to block certain websites. It's easy to do.

  • Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Why is my texting using data? When I have data turned off I can't send/receive. Texting is "unlimited" but it's using up all my data- help!

    Texting longer text messages or any media (pictures/video/sound etc) being sent requires data to be active. However, it does not count against your data caps.
    Since you have an iPhone, you must also be aware of the difference between iMessage and SMS Text messages. The iPhone, by default, will send an iMessage when sending another text message to anyone else with an iPhone, iTouch, or iPad. This does use your data if you are not connected to wifi. In Settings, you can turn iMessage off, and then all of your texts will go through Verizon.
    Also understand- iMessage will use wifi when connected to wifi, but would need cellular data connection to work when not connected to wifi. Regular SMS text messages that are long or any media will always use the cellular data and not wifi, so will not send if cellular data is turned off, even if on wifi. However, this does not count against your cap.

  • Why can't I use my account when I have verify for few time

    Why can't I use my account when I have verify for few time

    I am not from Apple. Apple is not here. Apple does not answer questions here. There are only other users, such as yourself, here.
    NEVER give out your personal information here in this forum to anyone.
    If you cannot follow the simple instructions above, I am unable to offer any other assistance.
    Good bye.

  • Macbook already connected to wireless but still can not use the internet as other Laptop can use.

    I just changed my Condo. Now I cannot connect my macbook to the internet even I already connect the wireless.
    For other computer can use the internet when they connected to that wireless, except my macbook.
    Please help to reply me.

    I second this statement. However, before you go you should check "apple menu > system preferences > network"
    Is your Airport visible here? If so, click on it and look for the "show Airport in menubar"  checkbox.

  • I've downloaded some free apps on my iphone 4 and some of them have ads. I was just wondering, are those ads free as well, or are they using my internet when they pop up like that? i have to mention, i never click them.

    I've downloaded some free apps on my iphone 4 and some of them have ads. I was just wondering, are those ads free as well, or are they using my internet when they pop up like that? i have to mention, i never click them.

    Yes, they will use a very small amount of your internet bandwidth to display.

  • I am using mobile internet from my iphone 3g.Can we have any option to use internet on computer using my iphone

    Hi,
    I am using mobile internet from my iphone 3g.Can we have any option to use internet on computer using my iphone

    you can't bypass activation.  Your phone needs to be activated for any of the functions to work.
    This problem happens often to phones previously jailbroken.  Is this the case?

  • I cannot make and receive calls on my 4s however i can text and use the internet

    I dont know what to do! I bought my iphone 4s used for someone else and since yesterday it cant receive or make calls however it can text message and use the internet data mobile. Anyone can help me please im kind of desperate

    Contact your cell phone provider, that is a carrier feature.

  • Please I'd be happy if we can claim where we are misleaded when buying the product : The retailer or seller should know what they are selling ... For example I asked earphone for my shuffle ipod 3rd generation showing it

    Follow-up: 203908177
    Dear sir/madam
    Please I'd be happy if we can claim where we are misleaded when buying the product : The retailer or seller should know what they are selling ... For example I asked earphone for my shuffle ipod 3rd generation showing it but the they gave me an ear phone which just was like an ordinary earphone where I can't low and high the volume nor I can select the playlist ... Please read below
    that I wrote to you in the email I've sent to you on last April as followed :-
    Dear madam/sir,
    It's me Santosh Lamichhane who just arrived to my place in Kathmandu, Nepal after a month visit in Bolivia and Argentina ...
    Dear madam/sir, I like to inform you that while my visit in Santa Cruz de La sierra in Bolivia I bought a new earphone for my ipod shuffle 3G due to the problem in my old earphone on the date as followed in the bill of as shown
    ALTEK
    PN 26986 VN 24186
    Vendedor:
    Federico
    Date 02/04/2012 time: 03:34:22 PM
    I did checked the earphone there same time and found that I can't lower or high the volume from that new purchased earphone and even asked why and one of your senior staff said it might be the problem of my ipod shuffle's setting, Since the beginning of the time of purchase till I came to Nepal 4 days ago I didn't use the ipod because I'm not able to increase the volume and I didn't took my laptop with me while my visit there ...
    But when I try to restore my shuffle here ; even that doesn't works ... Today and yesterday when I checked my friend's earphone of ipod - it was working on my shuffle and my earphone also working in his classic ...
    I want to kindly request you since I showed my shuffle at the time of buying earphone there in Altek, San Martin AV in SAnta Cruz de la Sierra in Bolivia and asked I need the earphone for my ipod shuffle 3G It's not my fault ... Could you please ask the agents of apple here in Kathmandu to replace it with the working the right compatible earphone for me ...
    Hope to hear from you very soon ...
    Thanking you
    From Santosh Lamichhane,
    Cell +977 9802033662, 9813716393,
    +977 (1) 5002018 Res ...
    1210 Tikhedewal 28, Lalitpur SMPC 14, Kathmandu, Nepal

    You will not get a reply from Apple in these forums. As stated in the information to which we all agreed when we signed up here, these forums are for user-to-user assistance, not for getting technical assistance from Apple. All you will get here is suggestions and commiseration from we your fellow users. If you want to express your displeasure directly to Apple, call the tech support line and ask to speak with Customer Relations and see if there's anything they can do for you. Please keep in mind that the CR rep will not have caused your problems, so keep your calm and be polite; they're just working stiffs too.
    Message was edited by: Dave Sawyer

  • HT5569 Why do I continue to have difficulty connecting to WiFi from my iPhone5? It rarely even picks up signals from networks when my other apple products work.

    Why do I continue to have difficulty connecting to WiFi from my iPhone5? It rarely even picks up signals from networks when my other apple products work.

    Hey CEW724,
    Thanks for the question. I understand you are experiencing issues with Wi-Fi connectivity on your iPhone 5. The following resource may help to resolve your issue:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed,follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap  and Forget this Network.
    7. Try to connect to your desired Wi-Fi network.
              Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.
    Unable to locate a Wi-Fi network
    1. Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks. Note: It may take a few seconds for the Wi-Fi network name to appear.
    2, Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
    3. If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
    4. Supported Wi-Fi configurations vary by iOS device model. Find out which standardsyour device supports3.
    5. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
              - previously connected Wi-Fi networks and passwords
              - recently used Bluetooth accessories
              - VPN and APN settings
    Thanks,
    Matt M.

  • Is i phone 4 video call that you said a face time can only be use for video calling i phone product only

    hi, i just want to ask you about your produce i phone 4 for the said face time or vedio calling. can it be used only for same i phone product or all the mobile in the world like nokia and blackberry

    ronrico wrote:
    as if you are mis leading the consumer......
    You aren't addressing Apple here. This is a user-to-user tech support site.  Apple doesn't participate here. We are all iPhone users like yourself
    There is nothing whatsoever misleading about how FactTime is described by Apple.  It works EXACTY as stated. If you are mislead, it's due to your inadequate reading comprehension or lack of effort reading what Apple actually said.
    There is no "international" standard for cell phone video calling.  Most other phones use proprietary systems or 3rd party apps such as Skype (which also works on iPhones).  FaceTime is on WiFi internet connections only because all carriers have refused to allow it on their cell networks due to the huge number of iPhones.  The FaceTime standard is open source and other manufacturers are free to implement it, but have refused so far.

  • I've got a G5, OS 10.5, and an IBook OS 10.4.  Both can reach the internet wirelesly.  How can I make them aware of each other, so they can exchange files

    I've got a G5, OS 10.5, and an IBook OS 10.4.  Both can reach the internet wirelesly. 
    How can I make them aware of each other, so they can exchange files?  Both have network
    icons in the systems peferences, but I can't see how to hook them up.

    That got me closer, but I'm not quite there yet.  On each ofthe two computers I've allowed all users File Sharing and Remote Management.  Each computer has an address 192.168.1.2 (or 4).  When I enter those addresses into "connect to server" the reponse is either 'drop box' or 'public folder'.  So it seems that only very basic sharing is allowed. I have'nt  set up a public folder on either one.

  • TS2972 my apple tv devices and other apple devices can access my library but using my library, i cant access any of the apple tv devices through airplay

    my apple tv devices and other apple devices can access my library but using my library, i cant access any of the apple tv devices through airplay

    Home sharing isn't working either
    Which is why you can not use the remote app.  Did you turn on home sharing on your computer and on ATV?
    eve though they have the same Apple ID.
    Did you enter the ApplieID in the home sharing login though?  Or just in for the iTunes store, or iCloud, or photo sharing, or something else?
    Home sharing isn't working either, I can't play or transmit any video from my iPad to the Apple TV because it doesn't recognize it
    That would be AirPlay, not homesharing.  THey are not related.  Did you enable air play on all the devices?
    Have you run the network test tools on ATV?  Can ATV access the iTunes store, Netflix, etc?

  • HT204053 I started using iCloud on all my Apple products before MobileMe shut down, setting up a new ID and password to do that.  When MobileMe moved to iCloud, it became my primary account for iCloud and is interfering with everything I had done before. 

    I started using iCloud on all my Apple products, using a new password and ID, before MobileMe shut down.  Apparently I shouldn't have done that, because when MobileMe moved to iCloud, it automatically became my primary account and took over everything I had previously set up on my iCloud account.  I would like to eliminate the MobileMe account, but I can't find a way to do it.  Anyone have any experience with this?  It's making me very frustrated with iCloud.

    The primary account is the one signed into in System Preferences>iCloud (or on an iPhone Settings>iCloud). If it isn't the account you want to use, simply sign out and the sign back in with the required account. On signing out your data will be removed from your Mac but not from the iCloud server.
    If you want to you can sign in with the other account in System Preferences>Mail, Contacts & Calendars - you can sync that account's email, contacts and calendars and they will appear alongside the equivalent data in the primary account.
    The main differences are that the secondary account's email will not be 'pushed' but will be checked periodically, and the secondary account cannot use PhotoStream.

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