Why can't I use my password as admin?

I cannot type in my password in the space provided to do any maintenance.
The software just doesn't respond unless I type {]]]\\\\\\\ which, of course are not in the password.
I cannot change my password as ADMIN for the same reason.
It will not allow me to type in the space provided. The keyboard seems turned off.
Can anyone help me?

What computer? What OS version?
Can you login? Are you logged in? Are you using an admin account? What application is looking for a password?

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