Why can't I use the extra -$20/5GB- storage that I purchased?!!
I bought the EXTRA $20/5GB of storage, BUT when I tried to update my iPad Mini, it says that I need 1+GB to be able to download the update?! The new extra storage does show up in the place where the total storage is shown. In fact, it says that I still have 8.2GB of storage space remaining... ?! Could anyone please help me?!?
You can use the extra storage space. It will allow you to have larger backups (meaning more pictures in your camera roll, etc).
The space required to install the update is needed on your iPad. Not iCloud. There is no way to add storage ON the iPad.
You can get around the issue by installing the update using a computer with iTunes installed on it. The space won't be needed on the iPad to download, extract, and install the software update.
You can also contact AppleCare to ask for a refund, as the extra storage you purchased did not achieve the result you were looking for.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57
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