Why can't i use trial version to convert files to word?

Why can't i use trial version to convert files to word?

Symptom: I downloaded the trial of Acrobat Pro. But when I try to create a PDF or export a PDF, by using the Convert or Export button, I am asked to subscribe.
Cause: You are mixing up two different products. Adobe Reader is the free PDF reader you had before and still have. Acrobat Pro is a DIFFERENT product and doesn't even have the Convert or Export buttons you are using (so, we can tell for sure you aren't actually using the demo you downloaded).
Solution: quit Adobe Reader. Start Acrobat Pro (from START in Windows, or from Applications on Mac OS). You will see a product similar to Adobe Reader but able to do much more. Open PDF files with File > Open, NOT a double click. To export to other formats, use File > Save as... various options.

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