Why can't my iMac see contents of discs or burn DVDs?
Contents of DVDs don't appear and I cannot burn DVDs.
About two months ago I became unable to burn a DVD.
One month ago I became unable to see the contents of DVDs, though my iMac can recognize and read an audio CD..
I've tried accessing information from commercial as well as Sony DVD-R 16X discs made by a friend using his iMac—to see if my friend's discs were blank, we opened them in his iMac and found all the programs; I tried again on my iMac and still can't see any content.
I have repaired permissions using Disc Utility, but the problems were not solved.
Discs appear on the desktop as "Untitled DVD". When I open "Disc Utility", the discs themselves do not show up, and the image for "SuperDrive" seems greyed out; still, when I select "SuperDrive" I can get "Info" and instructions for erasing a disk.
I was advised to open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new administrative account, then log out & into the new account; but the problems were not solved.
Hi Babowa,
I inserted my friend's DVD (proven to have content), saw the iMac could see no content, then went to: Apple > about this Mac > more info > System Report > Disc Burning and got the report below which says the disc is blank:
OPTIARC DVD RW AD-5680H:
Firmware Revision: 3AHB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: DVD-R
ID: SONY16D1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 2x, 4x, 6x, 8x
Twice I inserted a commercial DVD and it was automatically ejected both times.
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