Why can't my windows 7 machine access iTunes after trying everything suggested in this support site?

And I mean everything.  Including disabling the security program.  I've spent at least 20 hours on this because I want my ipod songs on a laptop.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Similar Messages

  • ITunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support

    iTunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Why can't I install iTunes version 10.5 or higher? I've tried everything suggested on this forum, my friend has a mac and she can't either and it seems like the main problem is the apple Mobile device.exe wont install and applesync

    Hey anybody,
    Neither myself (running on PC windows vista 32 bit) or my friend (on a mac) are able to install versions of iTunes around 10.5 or higher successfully. This leads me to believe the problem isn't necessarily with our computers and there may be something wrong elsewhere. I'm not a computer wiz but I have tried most of the advice on these forums e.g. Uninstalling and reinstalling, deleting temporary files, expanding files and trying individual downloads and more. I can install older versions of iTunes where they use to combine it with QuickTime with no problems however this is no good to me or my friend because only versions 10.5 and up come with support with iPhone 4S and that's what we need. I managed after several attempts to install iTunes 10.52 but without the apple mobile device so therefor the iTunes wouldn't connect to my phone or recognise it, apple sync notifier also has problems and fails to start.
    Please can someone help me with this, I have tried everything on the apple troubleshooting pages so please don't link me those. Or please can iTunes and apple do something in an update that corrects this problem because I know many people are having similar issues. I only bought this phone for the music and at the moment I feel cheated because I wouldn't have these problems with any other phone because I'd just be able to drag and drop.

    Hi there,
    I had the same experience. I'm using a Dell Inspiron 1545 laptop, with Windows 7 Home Edition, 32 bit.
    I tried to install iTunes 10.5 and it started installing, then, just before the end of the process, came up with the following error message:
    "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    Of course, no information on what the program that couldn't be run was! At first I tried the usual stuff, like scanning for viruses etc. but nothing doing. Then I started Googling. In the end, I uninstalled all Apple stuff from my computer. A lot of it I had to do manually, going in to the program files drive and deleting stuff from there, but some of it wouldn't delete as it was saying it was open in Windows Explorer. In the end, I managed to delete the iTunes folders by selecting one of my mp3 tracks saved on the computer and right clicking 'open with'. I then browsed my pc to locate the iTunes folders still outstanding and was able to right click and delete them that way.
    Then emptied the recycle bin and did a restart before going online and downloading iTunes 10.5.
    Thankfully it worked, but its taken me a good few hours and made me really quite tetchy! I've never had this problem before, so I hope this is going to be a one off.
    One thing that doesn't seem to be working is that, despite how many times I tell it that my preference is for the iTunes Media folder to be located on my external hard drive, it keeps putting it back to the C drive! Didn't have that issue with the last version. Grrrrrr. Arrrrgggh.
    Hope you manage to get yours sorted - this is affecting a lot of people by the look of things.

  • Why can't my Windows 7 machine see my MacBook Air?

    I have a Windows 7 desktop  and a MacBook Air. In the wireless network we have. I've set everything up so it should see each other. Windows 7 is new for us - we had it working before with XP... We have an XP laptop, a Windows 7 desktop and a MacBook air. XP and Windows 7 see each other and MacBook Air sees Win 7. But Win 7 doesn't see my MacBook Air... I saw a solution to take Win 7 off the homegroup - but I had already disabled homegroup because I read several problems with it. So that didn't solve my problem... HELP

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Regarding Firefox 4 does not ask to save tabs and windows on exit even after trying all suggestions

    After installing Firefox 4, Firefox would no longer ask to save tabs and windows on exit. Even after trying all suggestions to resolve the problem, the problem continued. Under the corrupted files suggestion to rename two files, that also did not help. The original file names would be recreated automatically, so both file name versions would exist in that folder. NOTHING resolves the problem.
    Unfortunately, since that is a very desirable feature I, like other people who do not like Firefox 4, have gone back to an earlier version of Firefox.

    You can set the warn prefs on the about:config page to true via the right-click context menu or toggle with a double left-click.
    * browser.showQuitWarning, see http://blog.zpao.com/post/3174360617/about-that-quit-dialog
    * browser.tabs.warnOnClose, see http://kb.mozillazine.org/About%3Aconfig_entries
    * browser.warnOnQuit , see http://kb.mozillazine.org/browser.warnOnQuit
    * browser.warnOnRestart , see http://kb.mozillazine.org/browser.warnOnRestart
    * browser.startup.page , seehttp://kb.mozillazine.org/browser.startup.page (1 or 2)
    To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
    If you see a warning then you can confirm that you want to access that page.<br />
    You can use "Firefox > History > Restore Previous Session" to get back the previous session.<br />
    There is also a "Restore Previous Session" button on the default about:home Home page.
    Another possibility is to use:
    *Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

  • Upgraded to iTUNES 10.5 on PC running XP.  Cannot get it to start.  when I try, window appears, hourglass cursor still present, then I get a message saying a problem was encountered and it has to close.  have tried everything suggested on apple site,

    cannot get iTUNES 10.5 to run on PC w/ XP after upgrade.  Window opens, but cursor stays as hourglass and I eventually get an error message saying it has encountered a problem and has to close.  I've tried everything suggested on the Apple site, included complete uninstall several times. 

    Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
    Just in case, let's try the fixit from the following document:
    Fix problems with programs that can't be installed or uninstalled

  • Why can't i find Time Machine Back Up Device in Hard Drive

    Why can't i find Time Machine  Device in Hard Drive when i have plugged it already. White light just keeps on blinking.

    Understanding and resolving a blinking status light
    Here are the reasons that the status light may blink:
    Your Time Capsule has detected that the internal hard drive has reported a SMART error
    The base station has not yet been configured
    The base station has been reset.
    A new firmware update is available for the base station.
    No IP address is available for the base station.
    A Wi-Fi base station in Extended Mode is out-of-network Wi-Fi range of a primary Wi-Fi base station.
    The WAN Ethernet cable is unplugged from the Wi-Fi base station.
    The Wi-Fi base station lacks a path to the Internet (or local router).
    Internet access may be temporarily unavailable from your Internet Service Provider (ISP).
    A persistent, blinking, amber status light indicates that your base station may require your attention.
    How to resolve a blinking amber status light alert
    Launch AirPort Utility to determine why your base station status light is blinking amber.
    AirPort Utility opens automatically if your Wi-Fi base station requires your attention. You may also choose to launch AirPort Utility at any time.
    In the AirPort Utility window, locate your Wi-Fi base station and double-click on it to open the Summary window. Note: If you have more than one Wi-Fi base station, double-click on the icon for the Wi-Fi base station that has the amber circle next to it.
    When the Summary window appears, double-click the amber circle to the right of Wi-Fi base station Status to open the Status window.
    The Status window lists any conditions that require your attention. Respond to each item until there are no more items listed.
    Eliminating the blinking, amber status light may require making changes to a specific setting, or putting a checkmark in the "Ignore" checkbox beside any option you don't wish to change. A checkmark simply tells the AirPort that you are aware of the issue and you have chosen to ignore it. For example, you may wish to leave your AirPort open without a password so that anyone can join your wireless network.
    Click Update to apply your changes (the base station will restart).
    After the base station has restarted, the status light should be green and not blinking. If the status light stays amber in color and blinks after the Wi-Fi base station restarts, you may repeat the steps above.

  • Why can't I download latest version of iTunes in Windows 8?

    Why can't I download latest version of iTunes in Windows 8?

    Hey gallaleo3,
    First, if you already haven't, try downloading the latest version here:
    www.apple.com/itunes/download
    Then, if you have issues installing it from there, I would use the recommended steps in here:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Cheers,
    Delgadoh

  • Why can't I install newer version of iTunes on my Windows Vista Home Premium?

    Hi!
    Why can't I install newer version of iTunes on my Windows Vista Home Premium?
    I states that I am missing essential files in order to install. It doesn't say which ones.
    Tried to uninstall the old iTunes so now I'm caught without iTunes.
    Any thoughts?
    /tjolmes

    Hey gallaleo3,
    I would run through the recommended troubleshooting steps in the following article:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Best,
    Delgadoh

  • HT3275 Why can't I enter time machine?

    Why can't I enter time machine?

    There are lots of possible reasons.. without more info we cannot help.
    What OS is on the Mac?
    Is this a new setup and has never worked? Or an old setup that has stopped working?
    Is mavericks involved at all? Did you clean install or upgrade install it?
    What is the target device for Time Machine?
    You might like to read some yourself..
    See http://pondini.org/TM/Troubleshooting.html

  • HT4623 Why can't I access itunes after ios7 update?

    I can't access itunes after updating to ios7 on an iphone 4s?

    This is could be due to the cookie settings update that was made with iOS7.
    Try the following:
    1) Kill the iTunes App (if running in background)
    2) Goto Settings/Safari/Block Cookies
    3) Select 'Never' or 'From Third Parties and advertisers'
    4) Launch iTunes App again
    See if that addresses the issue.

  • Why can't I import songs into my iTunes?

    Accidentally deleted all of my music for iTunes and stupidily emptied the trash but whatever, that's why Time Machine is great.
    Simply put, got ALL my songs back from Time Machine and yet, iTunes seems to ignore anything I ask it to do. Can't drag and drop, can't "Add to library" (Command+O). No dialog box comes up or anything. Tried moving full folders and single song files and nothing happens whatsoever. Tried googling this, and everything is for Windows. I don't use my Mac all to often but my music is a must. I need my metal.
    Using:
    Mac OS X Lion 10.7.5
    iTunes 11.0.2 (22) 64 Bit
    Any ideas? Because this is weird. I've already been complaining that you can't simply drag and drop crap into an iPhone and now THIS? What's wrong with Apple? I'm seriously debating a virus filled world or stick with constant irritants like this crap. I mean c'mon. My music is RIGHT there, why can't I just drag them into iTunes? Why? They were all there JUST a couple hours ago, so it can't be an issue of whether I'm using MP3 or whatever... Right? Ugh..

    Yes, it was all there, but as I said. iTunes acts like it isn't, and we're talking about thousands upon thousands of songs sitting in their respective folders.
    I had talked to my brother in law and he did mention something about iTunes having it's custom file that saves the information for everything it has into one, and to find that one if possible. But how can I locate it if using Time Machine to restore all of my music did nothing? I restored any iTunes related (all in one folder honestly), so what's the deal?
    Sorry for the very late reply, this is still a very concerning issue that needs to be desperately resolved, I have just been very busy.

  • Why can't i download full versions of programs after i purchased them?

    why can't i download full versions of programs after i purchased them?

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Why can't you download TV shows on iTunes.NZ ?

    Why can't you download TV shows on iTunes.NZ ?

    Thanks for that.
    It seems odd that you can log onto TVNZ TV on demand and watch programmes directly on your computer and yet they won't let them be channelled through the Apple TV.
    The Apple TV would be more use if it could access TVNZ [ say ] and play the episodes from there instead of having to go through iTunes.
    I am a bit cross that Apple market the Apple TV with what it can do in US and yet it wasn't made clear that in New Zealand it is a virtually useless piece of kit.
    I have been buying Apple products since 1985 and this is the first time I have been dissatisfied.
    Having said that it may not be the fault of the product !! Just the country in which I am trying to use it.
    That is another oddity in that New Zealand prides itself in being a World Leader in EFTPOS and internet banking and yet is so abysmal at entertainment sharing !
    A very compliant nation where having fun is frowned upon !

  • Why can I not log into The app store after changing credit card information?

    Why can I not log into the App store after changing credit card information?

    DNS -
    Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
    Open DNS;
    http://www.opendns.com
    208.67.222.222, 208.67.220.220
    Google Public DNS;
    https://developers.google.com/speed/public-dns/
    8.8.8.8, 8.8.4.4

Maybe you are looking for

  • Imac G5 takes long time to function after waking

    After sleeping, my G5 takes a very long time to fully function again. The screen wakes just fine, but as soon as I click on a window, I get the spinning beach ball and the cursor freezes. It works fine again after about 5-10 minutes. (It sure feels l

  • Norton anti-virus slows down the start up time in Windows Vista

    Hi, please help, i am being driven to distraction by the slow start up time of my laptop. I've only had it for a few weeks and don't use it for anything beyond producing word documents etc. It has gradually been getting slower on startup and i suspec

  • Linking a Raw Material Vendor to Specific Customer

    Hi, How to link raw material vendor to a specific customer in SAP. In make to order cycle, PR generated has reference of the Sales Order. So when this PR is converted to PO, the system should only allow the user to create the purchase order for the v

  • Approving applications for emacs and intelimacs through WGM in Leopard

    We are in the process of approving applications in Workgroup Manager with Leopard 10.5.2 across the board on emacs and intelimacs. We are having a problem with approving applications to work on both types of computers. For example, if we approve Fire

  • Http Submit Form Button to New Window

    Hello, Does anyone know how to make a HTTP Submit Button open in a new window rather than the same window? I have a form that I need the user to print off as well as click a link so they can pay with Paypal. The problem is that if the user clicks the