Why can't PC open a PDF document ?
Many people using PC told me that they can't open a PDF document I sent them by email, from my MacBook Pro.
I created the document on Pages and exported it in PDF, but when people try to open it, there is incompatibility.
It's very bothering because I use it for work, and it happens almost all the time.
What can I do ?
I tried with my Live (= hotmail) one, I must try with my Gmail one. I'm really sorry but I don't understand the rest of your sentence "If Apple Mail, do you have Send Windows-Friendly Attachments checked in the compose attachment (paperclip) dialog? That will make a difference on the PC end." (i'm not a fluent english speaker).
I don't know if the problem is related to Adobe, everyone reported to me that they can't open the file, so it would be weird if no one had Adobe on their computer.
EDIT : I'm just thinking that I attach my document by sliding it from my desktop to the email, I don't know if I tried it by clicking the "attach files" icon. Is it what you meant ? If not, could it make a difference ?
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Why can't i open a PDF document came to me in an e-mail
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Hi there Bearzfan,
You may find the information in the article below helpful.
Upgrade notification message when opening an iWork document
http://support.apple.com/kb/TS1060
-Griff W. -
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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go > Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
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Beats me. Can you tell us any more about it? Some of the things you might want to share include:
- your version of Adobe Reader or other PDF software?
- any message you get (exactly, in full)?
- your system (e.g. Windows 7, Mac OS Lion)?
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why can't i open an attached document (most often pps) with firefox when i can with internet explorer?
Perhaps if you change your setting here:
orange Firefox button ''or'' Tools menu > Options > Applications tab
In the search box, type '''power''' and then pause until the list is filtered. If you have these, try changing the action to "Always Ask":
Microsoft PowerPoint Presentation<br>
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It's possible that if you don't have Microsoft Office installed, you might not have those listed. -
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I am having a problem opening pdfs. I have tried several times to open a pdf from my school but it gives me a blank page but no text. Other pdf documents open fine. I contacted tech support for the school and they checked document and were able to open and view it. I have a Surface with Adobe Reader Touch installed on it. I now have 3 pdfs I can not read or print.
Not many details about anything... It's may be that those files were damaged in transit; PDFs do not seem very fond of travelling through the Internet.
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ARTinKS wrote:
I bought the AI APP membership and downloaded it; logged in and nothing happens? I can only view the PDF? Someone told me I could open and edit PDF files in AI?
That will depend firstly on the pdf you have opened. Does it have any security enabled to prevent changes. (You need to check this in Acrobat).
Second, what objects are you trying to edit. The easy way to check is to use the direct selection tool and see what you can select. When a pdf is opened in Illustrator, all the objects are contained within a bounding box.
If the pdf contains only a pixel based image, then you will need Photoshop to edit the image.
Sometimes PDFs can be saved with the Illustrator file embedded into the document, in which case it will open as a native illustrator file. -
Why can't I print a PDF document?
when trying to print a PDF document I get the error message " unable to print document". Sometimes also includes "No pages are selected''.
I'm using an HP laptop and OS Windows 7.
I have tried selecting all document,and printing it as image, I have checked that there are no security locks on the document. I have been through the forum several times searching for answers and still I cannot print a PDF.
Advice please on what other steps I can take.Pat Willener,
Many thanks for the helpful suggestions. . Sean Mitchell's suggestion of
repairing Adobe reader via the help menu did the trick. I have been able to
print several PDF documents after following his suggestion.
Very many thanks for the assistance
Peter Goldsworthy -
After up grading to Adobe Reader XI why can't I open any PDF files?
I am running windows vista and had been using Adobe Reader 8 - when I upgraded, can not open any PDF files. When I attempt to open a PDF file, I receive the following messages:
Update available
Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
after attemptng to down load the "update" I receive the following message.
Sorry, an error has occurred
This application requires an update to Adobe AIR but downloading that update was not successful.
I have uninttalled all of my Adobe freeware & reinstalled statring with "adobe AIR" then "adobe Reader" and then attempted to opne a PDF file only to see the same message
Update available
Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
Agein after attemptng to down load the "update" I receive the following message.
Sorry, an error has occurred
This application requires an update to Adobe AIR but downloading that update was not successful.Thank you Pat,
I have already been there done that. I first Un-installed all of my adobe freeware (reader, flash player, air. etc) then started reinstalling. First I reinstalled reader (latest version Reader X), same error messages. added AIR (latest version not listed - Last updated April 1st, 2012 -
maybe that should tell me something), same error messages. I un-installed these two and reinstalled AdobeFlash Player,Adobe Shockwave Player,&Adobe Media Player, verifying that each worked after each reinstall of the next program everything was OK until I put Reader back on (NOTE: I dug all the way back to version 8 & still had the problem). for some unknown reason I finally right clicked on a PDF file on my desk top & was greeted with a the drop menu & he option of "open with" for fun I clicked on the "open with" & found that I had two options the first was a white Icon with the Stylized A and labeled Acrobat.com the second was the normal red Icon we all know & live
when I reset the default to the normal red Icon everything began to work just as I have always had adobe reader work. Now I have no clue how or when I picked up the "Acrobat.com" program even worse it does not show up under programs on the control panel. When I have a few moments this evening, I will run a search for "Acrobat.com" & hopefully be able to remove it from my computer.
Bottom line I don't know how I got the program which seems to have caused the breakdown of adobe reader but by resetting the default program to open PDF files it is now working as it should
Thanks for the suggestion.
Sincerely,
Richard L. Cornick
Contact information: Cell (562) 522-5504; Fax: (562) 531-0684
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