Why can't users save data in fillable form created in Adobe Acrobat X Pro?

I have created a fillable pdf form in Adobe Acrobat X Pro and have everything working great. When I send it to users they can fill in all of the information, but they can not save the data in the form. I have followed these instructions before I send the form to the users: (Acrobat Pro) Type in non-fillable forms (File > Save As > Reader Extended PDF > Enable Additional Features.
The form includes text fields, radio buttons, e-signatures (x).
I have researched for days, spoke to countless "Adobe Chat Room Techs" and still have no idea what I am doing wrong.
I am so desperate for help. Any advice would be appreciated.
ML

I've created a form in LiveCycle Designer & Acrobat X, and saved it.
However, when I open it up with Adobe Reader XI, I get the following message
What am I doing wrong?
This used to be a relatively simple process, and now I'm completely confused with how I enable saving forms that others have filled out.
If I'm understanding what has been written in this thread previously, this is now normal functionality that doesn't require special settings like it had previously.
Some help would be greatly appreciated.
Here is the link to the PDF in question:
https://www.dropbox.com/s/oclrr63636tptvi/Logicalis%20C%26A%20Information%20Worksheet2.pdf ?dl=0

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