Why can't Wells Fargo recieve ebills from Verizon?

I have a WF bill pay account and it USED to be able to recieve automatic ebills from Verizon.  All of a sudden, I get a notice saying that I can't anymore.  I have deleted the Verizon payee and re-entered it.  When I tried again, Wells Fargo says it doesn't recognize my Verizon acount number format.  Now I have a late fee from Verizon because I didn't pay the whole bill automatically and because I was off less than 3 bucks, Verizon charged me 5 bucks late fee...  I am a very discouraged customer and wish I had another choice.  I use bill pay in WF so I can see my total budget in their application and don't wish to have Verizon automatically withdrawing anything from my banking acounts. 
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Hi KevinMRose,
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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