Why can you not buy all songs as a ring tone but can buy the whole song? I have an app to get them but don't know how to get them to tones !

Why cant I buy a single song for a ring tone but can buy the whole song? I have two that I got with an ap on my phone but it was transferred to my e mail and i don't know how to get it on my phone as a ring tone !

BJ4Ever wrote:
Why cant I buy a single song for a ring tone but can buy the whole song?
Because not all songs are licensed (by the label) to be used as a ringtone.

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I have an Apple16 GB with BT Yahoo home pad that had a small box to let me go to mail and another for weather and below them I had my local weather in box,somehow I have erased them and don't know how to get the back ,not very good with computers.

I have an Apple16GB with BT Yahoo home page which had a box for mail and weather and further down I had my local weather, I have touched something and lost these boxes and my home page has changed and I would like to get it back as it was. I have to admit to being useless at computers although I love my I Pad.

Is this the website that you are looking for? According to the very little bit of research that I did on this before responding to you, there have been changes made to the website and to the way that works ...if I read everything correctly.
http://home.bt.com/
Did you have a shortcut to the website on your iPad home screen? If that is what you want to create again, navigate to that website in Safari and then tap the arrow icon next to the address/URL field at the top of the Safari toolbar. Form the window that will pop up, select - Add to Home Screen. That will put an icon on your home screen that will allow you to open directly to that page in Safari when you tap on it.

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can use my ID, which is in Mail, Contacts etc. The ID I get, I can't find, so that I can delete it. What to do?

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?

My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed?

I accidentally deleted all my apps and music. I can re-download the music but don't know how to get the apps back without buying them again. Any thoughts?

I accidentally deleted all my apps and music. I can re-download the music but don't know how to get the apps back without buying them again. Any thoughts?

Just follow this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My Firefox menu button has disappeared. Why? How can I get it back? Without it I don't know how to get to my FTP.

My Firefox menu button has disappeared. Why? How can I get it back? Without it I don't know how to get to my FTP. I never did anything to make this happen.

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.

oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B

I reset my macbook pro a few days ago.. and when i started to use it again i noticed all my apps were gone (keynote, iMovie, garage band, etc) i don't know how to get them all back and every time i try it tells me i must buy them.. what do i do?

I reset my macbook pro a few days ago.. and when i started to use it again i noticed all my apps were gone (keynote, iMovie, garage band, etc) i don't know how to get them all back and every time i try it tells me i must buy them.. what do i do?
should i come into the actual apple store or can you help online ?

Hi vickkjayy11 and welcome to Apple Support Communities,
Just to be clear, we are a peer to peer support community and have nothing official to do with Apple.
So to your problem, when you say:
"I reset my macbook pro a few days ago"
What exactly happened? Did you have a Time Machine backup?
Read this:
OS X: About OS X Recovery - Apple Support
It would help to know the exact model (size and year) and which OS you're using.

I recently downloaded Ios 7 and all the songs that i have purchased before but deleted off my itunes because i didn't want them showed up. I don't know how to delete them off my ipod and i really don't want them there

I recently downloaded Ios 7 and all the songs that i have purchased before, but deleted off my itunes because i didn't want them, showed up. I don't know how to delete them off my ipod and i really don't want them there. Is there a way to get them off? The songs dont show up in my itunes on my computer, just on my ipod with a download button next to them. I don't want them there anymore because i don't like that kind of music anymore and i don't know how to get them to go away.

There is a similar setting for Videos on that Settings screen, so if you leave that 'on' you may have similar happening in the Videos app

The address bar disappeared from all webpages and I don't know how to get it back. Can someone help me?

The address bar disappeared from all web pages and I can't type in a webpage. I don't know how to get it back. Can someone PLEASE help me get it back? Thanks!!!

Hi Jordyn. I'm assuming you're using Safari. Open it. On the top bar click on View > Customize Toolbar. You should see the address bar there and simply drag it where you want to place it in Safari. Hope this helps.

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

My dad has itunes on his PC. I don't have my own but I recently have an iPad mini and an iPod. I don't know how to get songs onto itunes on the PC, using a different account or at least private/ separate..

My dad has itunes on his PC. I don't have my own but I recently have an iPad mini and an iPod. I don't know how to get songs onto itunes on the PC, using a different account or at least private/ separate..
So how do I create a separate I tunes on a PC which already has itunes... Or if not can I plug my iPad to the PC and use itunes on my iPad, and drag mp3s from a computer.
I'm not sure what the equivalent of a desktop is on the iPad.. And I don't actually know how to use the icloud either...
Can anyone start me off, given it have a iPad and use of a PC - not mine with existing iplayer
I do have spotify soundcloud so I could potentially use these.. If there is a route of getting either mp3's etc to end up on my iPad or iPod.
Kind Regards

iTunes 11
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device and follow the instructions.

I used to see a monthly "Feb 2014" photo stream category in my library for each month. Now all of my photo stream photos (from my iPhone) are under "iCloud" under "Sharing" and I don't know how to get my pix out of there and separate them into libraries

My computer has changed how it accepts photos from my phone. They used to post into a library by the month and year, e.g., "Feb 2014 photo stream," but now all of the photos from my phone for the past year or so are lumped together into the "Shared" section under "photo stream." I did not put them there (that I know of) and now don't know how to get them out and into a library where I can categorize them.

The monthly events "Feb2014" will show you all photos that have been imported from "My Photo STream", if you have enabled "Automatic Import" in the "Preferences > iCloud" tab.
The albums you are seeing under "iCloud" are the "Shared Photo Streams" and "My Photo Stream". To import from your "Shared Streams" drag the photos frommthe Shared Streams album to the Projects in the library panel.

Ios 7 synced songs from my itunes library that I didnt want on my phone and I don't know how to delete them. On my phone, next to each of those songs, theres a cloud with an arrow going through it. How do I delete those songs?

ios 7 synced songs from my itunes library that I didnt want on my phone and I don't know how to delete them. On my phone, next to each of those songs, theres a cloud with an arrow going through it. How do I delete those songs? I can't delete the songs from my computer because they aren't in a specific playlist, they just got randomly added to my songs on my phone.

I just found out that I am having the same problem!! It is driving me nuts. Now I know why I am running out of space on my iPhone. It's ghosting the others songs, until you see them when you go to sync. Hopefully, someone has an answer. I have gone through every HELP subject and discussion board I could find on the situation.

I have 8.3gb of other on my iphone 4 and don't know how to get rid of it. Can anyone help?

I have all this other taking up all my memory and I don't know how to get rid of it. I need help!

Other indicates data that iTunes doesn't recognize. This can be caused by an interrupted sync or some other data corruption. Sometimes, just adding another song or app can clear up the problem.
Most often, you will need to Restore your iPhone. This explains how: http://support.apple.com/kb/HT1414

I right clicked my iPod on iTunes and clicked restore from back up because i thought it would undo my IOS6 update. IT DELETED ALL MY PICTURES (2,000) AND I DON'T KNOW HOW TO GET THEM BACK!!!! Please help me!!!!!

I right clicked my iPod on iTunes and clicked restore from back up because i thought it would undo my IOS6 update. IT DELETED ALL MY PICTURES (2,000) AND I DON'T KNOW HOW TO GET THEM BACK!!!! Please help me!!!!!

Well, if you have not backed them up, they are gone.
Next time, when you have important material in only one place, back it up.

Why can you not buy all songs as a ring tone but can buy the whole song? I have an app to get them but don't know how to get them to tones !

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