Why canI not download photoshop or creative cloud on windows 8?

I wanted to try out Lightroom or photoshop, but everytime I try to download it, I am told that photoshop or lightroom is a desktop app, so I need to download it from my desktop. Weird.  I am trying to download on a Windows 8 Surface.  Does that make any difference?

I am trying to download on a Windows 8 Surface.
Surface Pro or Surface RT?
Pro runs full Win 8 so you should be OK.
RT runs Win 8 RT and Adobe apps will not run on RT.

Similar Messages

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    When I try to update, I received "Download Error". Can NOT "Reload Applications" on Creative Cloud? Pls help. Thx

    Hello,
    could you already study these links:
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    Re: Installed apps not shown as installed
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    Hi Brenda,
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  • I can not start secion in creative cloud from a macbook

    I can not start secion in creative cloud from a macbook, always comes CERRO secion, and never I log in I can not start secion indesign folio builder fails me in muse could not enter if you remove it to install again, now I can not download, I tried / Library / Application Support / Adobe / OOBE rename the folder to OOBE_old setup Guide, and simply does not work, if we are paying the membership of adobe creative cloud, at least ask for is a solution, timely responses because we are losing time and therefore money, if they are solving a problem is better than what we say and if more users seek solutions and only wait.
    En español.
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    we want a valid and positive response

    Hello, could you please try the steps posted here: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
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    I just downloaded the free trail of Creative Cloud but when I go to download PhotoShop on Creative Cloud it won't download it just remains at 0%
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    This seems due to firewall or proxy settings, Please verify the same.
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    CC applications close immediately after launch
    If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise  you on a solution
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  • Can not log in to Creative Cloud.  Repeatedly get "You've been signed Out"  ...  Rebooted, reinstalled, changed password.  God, I am reallly starting to hate this.....

    Can not log in to Creative Cloud.  Repeatedly get "You've been signed Out"  ...  Rebooted, reinstalled, changed password.  God, I am reallly starting to hate this...
    [ Private information removed by moderator ]

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    And, just in case you ever have this problem...
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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  • Can not buy the program (Creative Cloud photography plan) i not confirm.

    I'm parinya. i come from thailand.
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    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]

    Verify Account https://forums.adobe.com/thread/1465499 may help
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    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
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  • Why is nothing displaying in my creative cloud app window?

    Why is nothing displaying in my creative cloud app window?

    Chelseaf34629241 have you utilized the steps listed in App doesn't open | Progress wheel spins continually to resolve the current error?  If so what version of the Creative Cloud Desktop application do you have installed?  Also which operating system are you using?

  • When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install a

    When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install apps?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Why does the download button for creative cloud keep telling me to download it from a computer?

    I have a dell all in one desktop and everytime I try to click the download button for creative cloud or photoshop, it says "Creative cloud/photoshop is a desktop app, download it from a computer." This doesn't make any sense.

    Which browser are you using to download the application? Whatever browser you're using, it is recommended to clean the browser's cache and then quit the browser, relaunch it and login with your credentials again.  If this does not work try another browser..

  • I can not update the adobe creative cloud

    I can not update the adobe creative cloud

    Hi There,
    Kindly provide the below mentioned details so that we can assist you appropriately.
    OS version:
    Error message/screen shot<if any>:
    Meanwhile, try the following links.
    Troubleshoot Creative Cloud download and install issues
    AAM doesn't update to Creative Cloud desktop Application
    Thanks,
    Atul Saini

  • I can't reinstall photoshop in creative cloud

    I I deleted It because I have several erros :
    /Library/Application Support/Adobe/Color/Profiles/RedBlueYelllow.icc
       Kode 'pseq': Nødvendig kode mangler.
    /Library/Application Support/Adobe/Color/Profiles/Smokey.icc
       Kode 'pseq': Nødvendig kode mangler.
    /Library/Application Support/Adobe/Color/Profiles/TealMagentaGold.icc
       Kode 'pseq': Nødvendig kode mangler.
    /Library/Application Support/Adobe/Color/Profiles/TotalInkPreview.icc
       Kode 'pseq': Nødvendig kode mangler.
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    Try using the cleaner tool to clean up the application .
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    You can download the cleaner tool from the following link:
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • How can i open photoshop in creative cloud

    how can i open photoshop in creative cloud

    Please refer to:
    Creative Cloud Help | Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/install-apps.html#Download and install apps
    Hope it resolves the issue.
    Regards
    Rajshree

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