Why cannot I download an episode after I purchase the Complete Season Pass for a TV show?
The iTunes on my iPhone won't allow me to purchase Complete Season Pass for a TV show. After I click the Buy Season Pass button, I got an alert dialog saying, "Cannot Download: There is not enough available storage to download 'Supernatural, Season 7'. You can manage your storage in settings."
My iPhone has 12.4 GB available in the storage, and my iCloud has 24 GB out of 25 GB available. I don't quite understand what is actually the issue. Why is the iTunes not allowing me to purchase the Complete Season Pass? Is it because I don't have enough storage available on my iPhone to download all episodes of the TV show? If so, why can't I just buy the pass then download a particular episode I want without having to download them all?
Can you help me figure out what the issue is?
Here's a screen shot from my iPhone:
There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)
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I recently purchased a season pass for a TV show on my apple tv I downloaded the first episode and when I went to watch it it started to download again and is now frozen at "ready to watch in 44 minutes"????? I have had it do the reloading process on an entire season of another show (very frustrating) but have never had it freeze up like this? any help out there?
There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)
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Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
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2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
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I have a pass for a TV show and I'm missing episodes. Why is this?
Hello LaShea68
You should be able to see the download in your purchase section on your Apple TV. Also check on other devices like an iPad if you have one or in iTunes on your computer. If not, the report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
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MarkG. wrote:
So I bought a few songs, and one of them won't play until I "Authorize my computer." It is authorized,...
Could be a Corrupt download of that song...
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The reason I ask is that I have had similiar difficulties with the autodown load and when I check for available downloads on season passes, it says all downloaded.
Then, when I go to the store and search for the season, it first brings up the HD season indicating I would need to make a new purchase, but if I select on SD, there are my purchases and I can freely (and manually) download the latest episode without new cost.
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My first experience with re-downloading purchased music involved missing titles- which were not in my list to download.
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Now, things that were not available before are available now. Some of them download, some of them present you with the error message above.
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Individual songs seem to download fine, but for albums I have purchased that I have not yet downloaded to my PC (for example, purchased on my iPad), iTunes keeps telling me 'SONG XXX' cannot be downloaded because it was not purchased with (my) Apple ID. This is technically a valid messge - I didnt' buy song xxx, I bought Album XXX... but it also happens when I click on the cloud below the album itself. -
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