Why cannot upload files to documents folder

Hi all,
I have EP7.0 and when i try to upload a file, it show me error:
     "N01_BB_InstallGuide_EN_US.doc" does not exist, or file is empty; you cannot upload empty files.
Here N01_BB_InstallGuide_EN_US.doc is the file name, i tried several files, always get this error msg.
Best regards,
Peter

Hi,
    I encountered the same problem, the Note helped.
SAP Note : 898637
Summary
Symptom
The upload of a file into a KM repository fails. Sometimes the user gets the error message "<file> does not exist, or file is empty; you cannot upload empty files."
Reason and Prerequisites
Either the portal engine or the operating system on which the portal runs has troubles with writing into the directory that is defined as store for temporary data.
Solution
1. With the config tool of the engine, edit/add the following two entries to the server node java parameters:
Example:
-Djava.io.tmpdir=e:\EP_TEMP
-Dcm.tmpdir=e:\EP_TEMP
These must point to an existing and accessible directory on the server.
2. TEMP and TMP environment variables of operating system are to be set that they point to an existing and accessible directory.
In case of Microsoft Windows, go to Settings > Control Panel > System, then choose the tab "Advanced" and the button "Environment Variables". There you can edit/create the two variables.
Set them to the same directory that were selected for the engine parameters and especially make sure that none of the temp variables has a value with percentage characters ("%") or other placeholders but a particular directory.
Example: e:\EP_TEMP
Afterwards, give the user SAPService<SID> write-access rights to the selected temporary folder and restart the Windows machine

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