Why cant i connect to the itunes store

New laptop. 64 bit Windows 7 Home Premium. Downloaded Itunes. Cannot connect to Itunes Store.
'Windows has encountered a problem and will close program' message.
Any ideas ???

Hello notherz
Start with the article below for troubleshooting iTunes crashing on your computer. You will want to start up in Safe Mode first before moving on to the more advanced troubleshooting steps.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G.

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You could occasionally check that page to see when it's fixed

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Hello johnbtrey,
I've linked an article that details a number of steps that can be followed in order to restore a connection to the iTunes Store on your PowerBook.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Symptoms
You may be completely unable to access the iTunes Store on your computer or iOS device. You might also see an alert message similar to one of the following:
"Cannot connect to the iTunes Store. An unknown error has occurred."
"We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
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This article will guide you through the basic troubleshooting for the iTunes Store.
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Hi jquinter888,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/ht1527
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Why cant i connect to the Music Store

I have been using iTunes for about 2 years now, both on a PC and on my Mac! However I new get a message on both computers saying that I cannot connect to the music store?
Just for clarification I am in the UK, thus I am trying to access the UK music store!
Is there a problem with the store?
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It's just started to work again. Nothing I did!
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Message was edited by: Charles .B.

Why can I connect to the iTunes store from my ipad

I'm trying to connect to the app store and it gives me a message saying cant connect

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.

TS3297 Error message: 'Cant connect to the itunes store. An unknown error occured (-3212) please check you have an active internet connection and try again'. Help !

Can someone help me please ? I was using itunes (downloading albums etc) just half an hour ago. I had a pop up asking me if i'd like to download the latest version of itunes, which i accepted. When the update had finshed downloading, i then restarted my computer, as i usually would. Tried to re access the itunes store, and received the following error message: 'Cant connect to the itunes store. An unknown error occurred (-3212) please check you have an active internet connection and try again.
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Why can i not connect to the itunes store

im in a game and i cant connect to the itunes store why? Help

Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a nice day,
Mario

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

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Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
Am I missing something? Why would it work fine one minute and get all quirky the next?
Help me Obi-wan Kenobi; you're my only hope.

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Why can't i connect to the itunes store

why can't i connect to the itunes store?

Dear
I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
I had tried all of the method you have presented that posted at Internet but no result
I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
Hope will help you

Why can't I connect to the iTunes store 9/24/2011?

Why can't I connect to the iTunes store 9/24/2011?

Dear
I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
I had tried all of the method you have presented that posted at Internet but no result
I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
Hope will help you

Why can't i connect to the itunes store on my ipad, why can't i connect to the itunes store on my ipad

why can't i connect to the itunes store on my ipad

What have you tried to fix it ? e.g. have you tried :
- logging out and back into your account on it
- disconnecting and reconnecting to your network
- a soft-reset (i.e. a reboot)

Why can't i connect to the itunes store on my ipad?

why can't i connect to the itunes store on my ipad?

Hello gtsowen,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario

Why cant i connect to the itunes store

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