Why cant i get a facetime call to connect?

I cant get my mac book or iphone to connect a facetime call why please help?

Hey dpowers23,
Thanks for the question. I understand that you are experiencing issues with FaceTime on multiple devices. Because the issue can be reproduced on multiple devices, you may need to troubleshoot network-related issues:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Thanks,
Matt M.

Similar Messages

  • Why cant i make a FaceTime call from iMessage on the iPad

    why cant i make a FaceTime call from iMessage on the iPad

    Because you make a FaceTime call from FaceTime on the iPad.
    On a Mac, you can start and iChat conversation from the Messages app and maybe that is what you are talking about. iChat can still be used in Mountain Lion in order to have a face to face conversation with other Mac users that are not running ML and therefore do not have FaceTime.

  • Why cant i hear a facetime call frome my wife but she can hear me

    why cant i hear a facetime call frome my wife but she can hear me

    Is Facetime enabled on your phone?
    http://support.apple.com/kb/TS3367

  • Why cant i get facetime on my ipod 4 touch but works on my computer?

    why cant i get facetime on my ipod touch 4 but works on my computer?

    What he said ^
    And not to insult anyone's intelligence, but make sure you're signed in to FaceTime with your Apple ID on your iPod Touch.

  • Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    bradenfromwaikerie wrote:
    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
    because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

  • Why cant i use a bought call-tone bought through I-tones for calling tones for just one of my contacts?

    Why cant i use a bought call-tone bought through I-tones for calling tones for just one of my contacts?

    What makes you believe that you can't? To set a custom ringtone (or SMS tone) for a contact, go to that contact entry, tap the Edit button in the upper right. You can then edit both ringtones and SMS tones for that contact.

  • TS3367 My iPad doesn't ring, when I get a FaceTime call. How do I turn on the ringer,...???

    My iPad doesn't ring, when I get a FaceTime call. How do I turn on the ringer,...???

    This is very easy to resolve in 3 easy steps. goto
    1. settings
    2. general
    3. where it says 'Use Side switch to'  you will see two choices
    a) Lock rotation
    b) Mute
    Mute will be ticked if you are not getting a ringtone when someone calls you on Facetime
    Simply Click on 'Lock Rotation'
    Lock Rotation will now be ticked
    Mute will be unticked.
    Facetime calls will now ring your iPad2

  • Why cant i get the latest msnbc shows on itunes?

    Why cant i get the latest video podcats from msnbc on itunes?

    That is vague.
    Are they not offered, or they are offered and you are not allowed to get them.
    Please explain

  • Why cant i get automatic translations of forain web pages like i do from chrome.

    why cant i get automatic translations of forain web pages like i do from chrome from Firefox

    You can look at extensions like these:
    *FoxLingo: https://addons.mozilla.org/firefox/addon/foxlingo-translator-dictionary/
    *ImTranslator: https://addons.mozilla.org/firefox/addon/imtranslator/
    *Translate This!: https://addons.mozilla.org/firefox/addon/translate-this/

  • Why cant itunes get it together? Why is there only one frank ocean video when in America there are more???

    why cant itunes get it together? Why is there only one frank ocean video when in America there are more???
    i have spent all day trying to buy or download kid Cudi's what I Am video but am being blocked every time. Why???

    Because the content providers have not released it for your country. I am guessing you are not in the US.
    This is nothing to do with Apple.

  • Why cant I get itunes to work in windows 8? I hate this  update issue nothing works- aggh!

    Why cant I get itunes update to work in windows 8?
    I tried running the new itunes installer since it couldn't update itunes, then I tried the installer with
    compatability checked. The older version worked fine till an update came out and now nothing works
    (sync /app updates/ photo uploads)- it does still play music on the computer.
    My son had older (windows 7) computer but if I sync there it tells me I'm wiped and stuck with his music.
    I'm really hating itunes and ready to trash the phone etc. Im due for upgrade anyway.
    With all these stupid upgrades why hasn't this issue been addressed. 8 has been out for awhile now.
    Has anyone been able to fix this issue? Please share how!

    You will need iTunes 9.2.1 at minimum to access the iTunes Store. Earlier versions will not work.
    http://support.apple.com/kb/DL1056
    but it would be best to upgrade to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.x. and newer versions of iTunes will not run on Mac OS X 10.4.
    Regards.

  • HT204380 I cannot get any FaceTime calls to work.

    I cannot get any FaceTime calls to work. If I do manage to talk to the other person, I only see myself. One only sees himself. One sees nothing. What are we doing wrong?
    Thanks.

    Sounds like a catch 22 situation. I rekon you are in the UK trying to use the 3 USB wimax stick.
    In anycase an iMac is a big machine to lug around. It's a difficult situation.
    If you have a neighbor, politely ask them if you can use their broadband for a short while. If this is not practical then call 3 and let them know your circumstances.
    I might be stepping on my own feet here…wait. You need Java 6.
    Ok for now, try the standalone combo update for Lion client. We will try things the manual way. It's a big download, please make sure you are not going to reach your download cap on your phone becuase you are now tethered to your mobile phone and I wouldn't want to see you pay a premium for this.
    Here is the Lion Client combo update. Download it and double click the eventual DMG file. http://support.apple.com/kb/DL1524

  • If I get a FaceTime call on my iPhone, can I transfer it to my iPad to use FaceTime there instead?

    I want to know if I get a FaceTime call on my iPhone, can I transfer it to my iPad to use that instead of my iPhone?

    NO you can't forward the call.
    You will have to answer on your Mac.  Whomever is calling you will need to use your apple id, to use the computer for facetime.
    using facetime http://support.apple.com/kb/ht4319

  • Why Cant I Delete in Recents Calls the ones I want to ?

    Why Cant I Delete In Recent Calls the ones I want to ?

    Because Apple designed the iOS for it to be all or nothing. You can tell Apple you'd like to see a change here:
    http://www.apple.com/feedback/iphone.html

  • Why cant I get a song to sync from my computer to my iphone 4s

    why cant I get a song to sync from my computer to my iphone 4s

    That is vague.
    What have you tried?
    What happened?
    Error message?

Maybe you are looking for

  • I'm having a problem with logging into a FileVault-protected user account after restoring from Time Machine backup.

    Hi all, My computer had been running really slowly for a while, so I decided to erase the whole hard drive and reinstall the operating system, and then I was going to restore the files I cared about from Time Machine. The main account, which had all

  • Homegroup madness Win 8.1 and Toshiba cloud TV

    I purchased both a Dell "all in one" running Win 8 and a Toshiba Cloud TV that includes "mediashare". For some time, it worked great. But around the time I upgraded to Win 8.1, mediashare stopped working. I've gone through all my settings (that I kno

  • Uccx historical reports installer for win7?

    we have a uccx version 8.5 and the installer it has for the historical reports only support windows XP and vista.  i need one for windows 7 but i cannot find it in the cisco download page or maybe i just missed it.  any guidance is much appreciated. 

  • Click on an icon in the Dock

    I can use this script to click on something on the Dock tell application "System Events" to tell process "Dock" to tell list 1 to click UI element "App Store" is there a script that can do the same thing without having to have "Enable Access for assi

  • Empty Attachment after sending with JAVAMAIL

    Hey! In my stand-alone-application works like a observer and i have the following problem: I send a zipfile that contains a xsl-document. I also us the AES256 encryption for the Zip-File. So my apllication send a mail depending on the database-tables