Why cant i log into an account but i can log into another

why cant i log into an account to sign on but i can log into another? possible virus?

Some times a disk permisions run will fix this. If the account that you can log onto is an admin you can go to Utilities -> disk utility. Select your disk on the left. Normally named Macintosh HD. click on the first aid tab and then run disk permisions repair.

Similar Messages

  • I can't sign into ny iPad but I can sign into my iPhone with same password

    I Can sign into my iPhone with Apple id, however I can't sign into iPad. I have reset etc. but still to no avail

    What IP does your iPad show as having?
    Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
    Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
    The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac will override the router settings. Try either of these;
    OpenDNS
    208.67.222.222, 208.67.220.220
    Google Public DNS
    8.8.8.8. 8.8.4.4

  • I can login into my account but i cannot look into mail or the other services

    the services are dorn rigt? or is there anything wrong wirh my account?

    Hi and Welcome to the Forums!
    Ouch! OWA via the BB Browser! Ouch indeed! Not something I'd recommend trying...rather, having a proper BIS account (from your carrier) and integrating the native BB email capability would be my recommended methodology.
    Nevertheless, see this KB perhaps for helpful information:
    KB17457Unable to login to Microsoft Outlook Web Access using the Internet Browser
    I know that it states something a little different than your problem description, but you never know.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I cant logon to my Desktop account but i can on th...

    I have had my skype account for about 8 years now 99.9% is for business use, and yesterday i wanted to get Online to chat and i couldn't log on.  I always get "Sorry, we didn’t recognize your sign-in details. Please check your Skype Name and password, then try again."  I can still log on to the WEB and also on my phone and it all works fine.  I have un-installed Skype and re-installed it with no luck.  I actually tried to create a new account using a different E-Mail and the same thing?  Please help.

    Try to reset all Internet Explorer settings:
    http://support.microsoft.com/kb/923737
    Also, open Internet Explorer. Go to Tools -> Internet Options -> Connections -> LAN settings. Make sure that the only option selected is “Automatically detect settings”.

  • HT1491 why cant i purchase music for $150 but I can purchase movies for $5, using the same card?

    using an ipad i cant purchase music ...using apple tv i can purchase movies.....same account...payment info verified and correct......pop up tells me account info is wrong...i am stumped

    Because Apple doesn't have permission from the artist/copyright holder to sell that music in the USA.
    (69132)

  • Im logged into my account but i cant access my applications when i click them im recommended a thirty day trial

    Im logged into my account but i cant access my applications when i click them im recommended a thirty day trial for the applications that i already pay for i bought the full suite in november for the 2014-2015 school year i NEED access to my applications

    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    or
    This is an open forum, not Adobe support... you need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • 1st-I was able to log into my account but was not able to open any applications, tried another account and same thing.  was able to log out and restart but now am unable to use mouse.  g5 dual core

    1st-I was able to log into my account but was not able to open any applications, tried another account and same thing.  was able to log out and restart but now am unable to use mouse.  g5 dual core, can't remember the os without seeing it.

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    Let us know how far you get, or results.

  • Why i have money in my account, but i cant pay for the print from the iphoto?

    why i have money in my account, but i cant pay for the print from the iphoto?

    I too had this problem after I redeemed two $50 gift cards.  I solved the problem by uninstalling iTunes and reinstalling it.  Give it a try.
    (I'm a Win 7 user.)

  • I have redeemed 100$ into my account , but when i was purchasing an 99.99$ item ,it said insufficient .why ?

    i have redeemed 100$ into my account , but when i was purchasing an 99.99$ item ,it said insufficient .why ?
    who can help me and thank you

    ... why ?
    Sales taxes.

  • HT201320 Why can i not receive email with my icloud account but I can send it out only

    Why can i not receive email with my icloud account but I can send it out only

    Hi Nortarian,
    The article below will walk you through the troubleshooting steps for email on your iPad:
    iOS: Unable to send or receive email
    If you are unable to send or receive email, try the following steps:
    Restart the iOS device.
    Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
    Try an alternative Internet connection.
    If your email is provided by your Internet provider, try connecting from the home network.
    If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
    If not, try a different Wi-Fi network.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    Hope this helps ....
    - Judy

  • HT1420 Hi I am trying to sync my pone but wont allow me to transfer music purchased on the phone. States I have 5 authorised computers on my account but when i  logg into my account it only identifies 1 so i carn't deactive?  trying to backup data to put

    Hi I am trying to sync my ip3 but wont allow me to transfer music purchased on the phone to itunes on the laptop. States I have 5 authorised computers on my account but when i  logg into my itunes account it only identifies 1 so i carn't deactive all to start again? I am trying to backup data fom myip3 to put on ip4 so carnt even complete sync atm Any ideas on what to do??

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. 
    If your sister doesn't know the password for her old ID, and if her old ID is an earlier version of her current ID, she needs to temporarily recreate the old ID so you can delete if from your phone using her current password.  To do this, have her go to https://appleid.apple.com, click Manage my Apple ID and sign in with her current iCloud ID.  Click edit next to the primary email account, change it back to her old email address and save the change.  Then edit the name of the account to change it back to her old email address.  You can now use the password for her current ID to turn off Find My iDevice on your device, even though it prompts you for the password for her old account ID.  After you do this, Next, have your sister recreate her current ID again by going back to https://appleid.apple.com and changing her primary email address and iCloud ID name back to the way it was.
    Then your can save any photo stream photos that you wish to keep to the camera roll on your device, then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted.  You will be prompted to either keep or delete the iCloud data from your device.  If the data is already in another account you can choose Delete.  If you need to migrate it to another account, choose Keep, then choose Merge when signing into the new account.

  • I have backed up my old phone to itunes, however, when I try to restore data to new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

    I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

    I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)

  • I can't log in to game centre but I can log into iTunes. I recently changed my password. I checked the troubleshooter and am getting the message regarding server error but how do I fix this? It doesn't specify this in that article. I don't have firewalls

    I can't log in to game centre but I can log into iTunes. I recently changed my password. I checked the troubleshooter and am getting the message regarding server error but how do I fix this? It doesn't specify this in that article. I don't have firewalls

    Hello sadiepix,
    The following article details several things that can be done to quell iTunes' constant need for authorization.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Allen

  • HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    Ask previous owner to remove his device from account
    http://support.apple.com/kb/TS4515

  • TS3297 Cannot remember security answers ...I can get into my account but won't let me purchase because I'm buying off a new I phone or a new laptop .. Spent 45 min on hold last week to be then told someone would contact me back never happened

    Cannot remember security answers ...I can get into my account but won't let me purchase because I'm buying off a new I phone or a new laptop .. Spent 45 min on hold last week to be then told someone would contact me back never happened

    Use this Link  >  Apple  Support  iTunes Store  Contact

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