Why cant I open adobe illustrator

I downloaded and ran Adobe Illustrator but once it opens it closes. It always happens and I cant figure out how to fix it.

Swagggg,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • Why cant I open adobe reader x

    I can't open adobe reader x 10.1.4.  It wont open previously downloaded and I get a blank page on my browser.  I've turned off the protect mode.

    Moving this discussion to the Adobe Reader forum.

  • I just updated to lion on my 2011 mac book pro, why cant i open adobe programs?

    When I try to open any of my adobe programs I get a pop-up that says, To open “Adobe Photoshop CS5,” you need to install a Java runtime, but you are not connected to the Internet. I am however conected to the internet, from there it prompts me to do a network diagnostic, when I click on the button and run the diagnostic i get a prompt telling me that my internet connection appears to be working correctly... can someone please explain to me what is going on and a way to fix it? I have ran the software updater and my software is up to date.

    Found a fix at
    http://www.youtube.com/watch?v=fRGpgAJ9uNw

  • Why cant I open a PDF file from a cd-r that I burned into this cd myself at work on my personal laptop? I have the same version of Adobe.

    Why cant I open a PDF file from a cd-r that I burned into this cd myself at work on my personal laptop? I have the same version of Adobe.

    What happens when you try? Have you saved to your computer and then tried to open it?

  • Why cant I open D90 and D70 NEF files in photoshop7?

    Why cant  I open D90 and D70 NEF files in photoshop7?

    I suppose you are using Photoshop Elements 7 ?
    If so, you may have a problem similar to the one in this thread :
    http://forums.adobe.com/message/5565719#5565719

  • When I try and open adobe illustrator I get a pop up message saying "To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime."

    When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?

    Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.

  • I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one?

    I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one? I try to install but get the error" download error". As far as i know I'm using Adobe Java 7. None of my CS5 suite works anymore............and i really dont want to upgrade to a monthly cloud service fee as i hate this policy with a passion.

    This goes for Dreamweaver CC on Mavericks!!!!! THANK YOU!
    I couldn't launch Dreamweaver CC. An error told me to install "java se 6 runtime". But when I clicked  OK I got another error telling me there is a network problem! I found this forum post on CS6 products, so I tried the download link, installed java 6 and presto, it worked! Thanks!

  • Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

    Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Mylenium

  • Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

    Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

    Hi Joshh,
    Can you share the crash dump with me.
    The steps to get the crash dump file are:
    Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
    In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
    It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
    Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
    Look there for the file name “Illustrator.dmp” and share it with [email protected] using dropbox.
    With Best Regards,
    Raghuveer

  • Got an error opening ADOBE Illustrator.

    Hi, I’ve got an error opening adobe illustrator “Offending operaton'gsave”. And I don’t know what to do. I’m not good in computer staff. So I need your help. A lot of thanks.

    Terry,
    One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
    Here are some websites where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
    http://www.recoverytoolbox.com/buy_illustrator.html
    http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
    http://www.illustrator.fixtoolbox.com/
    As far as I remember, the first one is for Win and the one is for Mac, while the third one should be for both.
    Here are a few pages about struggling with it yourself:
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://kb2.adobe.com/cps/500/cpsid_50032.html
    http://kb2.adobe.com/cps/500/cpsid_50031.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

  • I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website."  I do

    Help. I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website."  I do click on the More Info... button, but the webpage is blank. Please help.
    Thanks,
    Leo

    Leo,
    Depending on your OS, you should be able to use;
    Win:
    http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
    Mac:
    http://support.apple.com/kb/DL1572
    Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
    Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

  • HT202912 I can't open Adobe Illustrator CS6 without installing the legacy Java SE 6 runtime. I can't get/find the right legacy Java SE 6 download website.

        I'm trying house Adobe Illustrator but I keep getting this message " To open Adobe Illustrator CS6, you need to install the legacy Java SE 6 runtime" It also reads "Click More Info. to visit the legacy Java SE 6 download website".  When I click "More Info." it just takes me to a site for some version of Java that still can't open Illustrator!!!!!!  What's going on here & how can this be fixed ASAP????  I have work to do!!!!

    I'm having the same issue. I keep getting:
    "Too many redirects occurred trying to open “https://support.apple.com/kb/dl1572?locale=en_US”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page."
    Is there another link somewhere?

  • After installing OS X Yosemite 10.10.2 -  I get this when I try to open Illustrator " To open "Adobe Illustrator CS6" you need to install the legacy SE6 runtime." I can not get seem to do this, how is this done?

    After installing OS X Yosemite 10.10.2 -  I get this when I try to open Illustrator “ To open “Adobe Illustrator CS6” you need to install the legacy SE6 runtime.” I can not get seem to do this, how is this done?

    Robert,
    It seems to be enough to create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
    This way to get round the legacy JAVA requirement was presented by Kals in post #7 in this thread:
    https://forums.adobe.com/thread/1637908

  • Why cant i view adobe tv content on firefox?

    why cant i view adobe tv content on firefox?
    ive...
    reinstalled firefox
    reinstalled flash player
    adjusted flash player global settings
    lots of people are having problems with this. why isn't adobe helping?

    Hi Jeff,
    I am not certain what "the HTML5 player" is.
    To repeat my earlier question:
       "Why doesn't Adobe address this? Searches reveal that there is a plethora of people having the same problem."  See this link (https://www.google.com/search?q=adobetvdoesntworkonfirefoxsite:forums.adobe.com&lr=&hl=en&as_qdr=all&biw=1920&bih=748)
    I could search help pages all day long if I didn't have to, y'know... work. This is obviously a problem to which Adobe needs to research the solution.
    I am within the requirements of the service stated on the AdobeTV page, yet it doesn't work. Is it too much to ask that Adobe throw me a bone here?
    Sorry if I sound frustrated, but I spent hours of my time a couple of months ago, the last time I wanted to use AdobeTV, trying to figure this crap out and finally just gave up.
    Cheers,
    Paul Fisher
    Sent with Sparrow (http://www.sparrowmailapp.com/?sig)

  • Cannot Open Adobe Illustrator due to missing Plug In PDF Format.aip

    Hi, I am unable to open Adobe Illustrator due to a missing plug-in -- PDF Format.aip. What should I do about this?

    Evehorbol have you removed and reinstalled Illustrator?  What version of Illustrator are you receiving this error in?  Also which operating system are you using?

Maybe you are looking for

  • Mac os version 10.5.8 is running very slow

    Hello all. For some reason my mac has been running much slower than it usually would. I haven't downloaded anything or added any new software lately but it has decreased in speed significantly. When I try to open apps it takes for ever and when I'm w

  • Question Marks and Missing pieces in XML documents

    Hi there, I am using FM 10.  I have set up a conversion table to apply DITA structure to documents, with the intent of saving them as XML docs.  Unfortunately, after I do this, the XML docs are coming out a little strange...with ? added, with text an

  • Microphone on iPad 3 stopped working.reset doesn't work

    HEllo, Can anyone help me in regards to the microphone on ipad3? It was working fine yesterday but today it doesn't work. I tried resetting by holding the home and power button, restored original settings and nothing. Anyone had this problem? What do

  • How do find the build date on my iMac?

    Before I can think about upgrading from 10.6.8, I need to have a mid 2007 iMac or later. How do I find that info. It's not in the system profiler.

  • Video in announcement body

    Is it possible to add a video to the announcement body, NB:This video is not stored locally on my pc I want to upload it to my sharepoint list first.